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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 287 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the great taste of water when using the 5-stage water filter replacement. Users also appreciate the filter life, overall performance, price, and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 287 reviews
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent water filter system ! This filter ensures virtually all dissolved solids are removed, enhancing taste and appearance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Filters were not genuine ZeroWater filters

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give Zerowater 5 stars but I give these filters 1 star because they are not genuine Zerowater filters. I have been using Zerowater since October 2021. I usually order replacement filters directly from the company but ventured out to authorized resellers. I received the filters from Best Buy in December 2023 and after using the first one, I cut it open to make sure it had the 5 layer filtration. It did not. The layer number 2 was a super thin piece of foam. It should be thicker. It also only contained all black 'activate carbon' if it was that. There was NO brown/tan sandy ionization exchanger and there should be a big layer of that. It was all black 'sand' or 'carbon'. Comparing it to the actual Zerowater filter directly from the company, the outer plastic is a different color, the blue rings are a different color and actual zerowater filters are longer than these and of course the insides are not the same. I would not buy these filters from anyone other than the company. It's the only way you'll know you're getting the real deal. Look at the actual ZeroWater website for the 5 different layers filters should have.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    faulty repalecements?

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the replacements and tested them with my tester and read 044 right out of the box then later at 019, pamphlet states to replace when it reads 009. They were packaged but It seems its faulty or used ??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prior Used Filtered sold to customers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got around to opening the filters I picked up from the store 17 days ago. As I used ZeroWater for a long time, I know it will be kept. However, when I first opened it, the filter and cover had water residue. Further, after I filled the water and tasted it, it tasted funny, which led me to test the water, and it read 114 on the indicator!!! It's a used filter!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Filter life

    Rated 5 out of 5 stars

    Good Price and Great Filters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new ZeroWater pitcher and also purchased the 4 pack of filters from Best Buy. They work great, easy to install, and last quite a long time before the little gauge tells you to change them. They average about $11 bucks a piece when you purchase them in the 4 pack, so that is pretty reasonable. The pitcher is quite small, so make sure you purchase the one that fits your needs. But overall, it works much better than my old filtered pitcher, just smaller. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Filter life

    Rated 4 out of 5 stars

    2 pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a two pack of filters. They last a long time on continuous use and are easily switched in and out. Great product, great value, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last about a month and a half for my family of 3. Love the taste of the water when the filter is fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Seeing is Believing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing about water purification is "How do you know it working?" That is what sold me on the ZeroWater System. Each dispenser comes with an electronic meter that actually measures the amount of Total Dissolved Solids that are in your water. And you can measure your tap water, then put it into the ZeroWater System and actually see that your water is now reading 000. The taste is clear and pure. I measure frequently, and watch the numbers. When it hits 006, I get ready to buy a new filter. They average about $15, and so far I am close to 4-5 weeks between filters.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life, Water taste

    Rated 5 out of 5 stars

    Save some $ and Trip to Water Stations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to go to Water Stations (Lucky and Safeway) to fill up our 5-gallon water containers. But when I was introduce to Zero Water, it completely changes everything. Not only I save money on refiling our 5-gallon containers but I also save money on gas and most importantly, saves my back from carrying these containers to our house. With that said, the four filters is a must-buy. It last longer than any other filters in my honest opinion. When you use it, water taste better too. In our house, we use these filter using the Zero pitcher that has the zero tool to measure if the water that you're drinking has no contaminants. Try it and see for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Filter life, Price

    Rated 5 out of 5 stars

    Great filters for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These filters are so easy to use for the machine and last a long time. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Love these filters!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for water filter replacements. These filters last so long and I like the taste of the water after it is filtered. These filters make a huge difference and greatly improve our tap water.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life, Water taste

    Rated 5 out of 5 stars

    Great filters!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! They take my tap water from 510 particulates to 0!!! Tastes so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 4 out of 5 stars

    Great but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filtration system. The water is clean and tastes great, but the filters don't last terribly long and maintaining this system with a larger family can be costly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water taste
    Best Buy Employee

    Rated 5 out of 5 stars

    Best water filter not cheap though

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tasting water I’ve had from a filter that doesn’t require a big device. Simple to use and cleans the water the best for a simple device, just want the replacement filters were less expensive, other than that is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Best water filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best water filter I’ve ever owned. Very easy to set up, fill and clean. It holds enough for each meal and the taste is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water taste

    Rated 5 out of 5 stars

    Replacement filters

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement filters with zero issues and clean clear crisp refreshing water. I’d definitely purchase again and will purchase again as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Water taste

    Rated 5 out of 5 stars

    Replacement filters

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ridiculous to have to filter our water, and all the toxins going into our water that have to be filtered out. That said, Zero water has been my favorite brand for years. I used to buy replacement filters at Bed Bath and Beyond until they closed my local store. Getting my replacement filters from Best Buy is the next best thing for pricing and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several replacement packs from Best Buy all arrived on time in excellent condition and performed as expected

    I would recommend this to a friend
  • Pros mentioned:
    Filter life, Water taste

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome filters way better than the nearest competitor, name starts with a B. The last 10 times longer than the other it seems and zero water really means zero. No solid contamination shows up on the digital meter you get

    I would recommend this to a friend
  • Pros mentioned:
    Filter life
    Best Buy Employee

    Rated 5 out of 5 stars

    water filter

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product. The water is bad where and is very refreshing to have the water filtrated

    I would recommend this to a friend
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