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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.1 out of 5 stars with 30 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are satisfied with the Crane M3's ease of use, portability, and durable build. The gimbal's quality, including its strong motors and bright LED light, also received positive feedback. Many appreciate its compact size, making it ideal for travel. Reviewers consistently highlight the device's superior build quality despite its lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little gymbal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to use! Works with my zve10 and even my a7iv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD FOR TRAVELING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hate bringing gimbals during my travel because of the weights and it doensnt fit for my bag , but this gimbal is life saver ! i use sony a7iv with sony 28mm f2 and tamron 17-28 and it works perfectly ! i would highly reccomend this gimbal !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimbal is excellent and compact. It fits my and stabilizes my A7 III and 20mm/85mm like a charm. MAKE SURE TO USE THE USB-C TO MULTI for camera connectivity. Also, make sure to check the Zhiyun website for camera compatibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stabilizer/gimble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimble/stabilizer with the sony zv e10 … perfect combo!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great for one day. Now looping sleep mode.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool device. For one day. Now it keeps going into sleep mode on its own. It was updated to the latest firmware and a factory reset didn’t resolve the issue either. Returning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light brightness, Quality

    Rated 3 out of 5 stars

    Stuck in sleep after Update! Don't Update!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the crane after updating it. This is a quality made item even though it is made out of plastic. i wished it work properly. I goes to sleep after 5 minutes. I would buy again but Best Buy needs to offer the bundle with the back pack and the phone holder. That bundle is 449.99. i looked up the cost of the phone holder itself. and the phone holder itself cost $60. 380 plus 60 is 440. which means the back pack in the bundle is $10. Great Quality, just the update messed it up, and i wasnt gonna wait for a fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motor strength

    Rated 4 out of 5 stars

    Solid for the size!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Surprisingly strong motors. A tad difficult to balance! Wish the wheel had more functionality

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness, Quality

    Rated 5 out of 5 stars

    The best you can get for this size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of material and craftsmanship is very good. Stabilization is excellent with fine-tuning adjustments. The light on the front is very bright. It's perfect for real estate videography.

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 4 out of 5 stars

    Not too shabby Gimball

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5-stars but I took a star away because it's good but not 5-star good. The power of this gimball Is ok. I use this with a Sony zv1 inside a ulanzi cage with the 50mm lens mod and if I use a Ride video micro, it has just enough power to work it. I am not super impressed with it's power but it does have weight limits for a reason so there is that. I've used the built in LED light for low light product videos and it works perfectly (especially when used with area lighting). This gimball looks pretty nice to the point where regular folks assume my rig setup using this gimball "must be expensive". I also like all of the operating modes of this gimball. I've used this with my zv1 in the cage, GoPro Heros 9&10 and my Samsung Galaxy Note 10+ phone in a phone mount and all worked flawless (GoPro's have the 1/4" thread base mod allowing me to use the mount this gimball came with).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Couldn't hold a 2lb camera even though weight is 3

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, unfortunately had to return because despite the specifications saying the weight capacity is 3.31 pounds, my camera weighs 2lbs and it was wayyy too heavy to the point where it couldn't be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has a lot of useful features like buoy in light and camera charging port while using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gimbal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Really good for cameras with no IBIS. No additional software needed for stabilizing video.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    User Unfriendly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it looks great, trying to get someone at the store to show me how to use it was an absolute disaster. Product knowledge would be helpful, sales people. We count on you to know how your products work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motor strength

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best stabilizer I've ever used. It works very well with my Sony ZV-E10. This gimbal is small in size and super portable but also has very powerful motors to support heavier cameras. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimbal offers basic stabilization but falls short in usability. Lacking companion software limits customization. Calibration is a cumbersome process, often leading to frustration. It gets the job done but is far from user-friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gimbal for wedding shoot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this gimbal with Canon eos r6 and works ok. Can’t help since this gimbal is small. I bought this gimbal for light weight and small size for carry around. Just needed few smooth shot for my wedding shoot.

    I would recommend this to a friend
  • Pros mentioned:
    Motor strength

    Rated 5 out of 5 stars

    Strong gimbal in a smaller size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimbal has very strong motors for a smaller size gimbal. This handles small mirrorless cameras with ease (as long as the lens is not to front heavy). I do like the touch screen as it makes navigating in the field much easier. I like the way to gimbal adds a more cinematic flow to my pan and walking shots. the fill night is a nice addition as it helps to illuminate the face when doing talking head video. Balancing after a few times is pretty quick and painless as each e\axis has a lock so it makes isolating the different axis indecently more precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gimbal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gimbal but make sure you camera is compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I hate that it could not handle my Sony camera with the sigma 16 lens

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    almost great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using it with my sony a7iv and it could not handle the camera plus a g master lens like the 16-35 or 24-70

    No, I would not recommend this to a friend
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