Customers express satisfaction with the Smooth-Q2's ease of use and compact size, finding it easy to carry and operate. However, some users experienced issues with battery life and phone compatibility, reporting challenges with charging and fitting various phone models. A few also noted difficulties achieving proper balance. These issues, while present, did not overshadow the positive feedback regarding ease of use and portability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
Cons mentioned:
Balance
Rated 4 out of 5 stars
Good gimbal but you need to learn how to use it
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good little gimbal but it takes a bit of learning to properly balance you phone on it. Other than that the app works well and it has really improved my home videos. It does take some time to get really proficient with any gimbal but for the price this is a good one.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
A stong all metal gimble with one small quirk
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this gimble to use for when Im fishing and doing action sports to get a clean smooth shot. It definitely works as it should but is a little trickly to get used to at first. Im not one to read the manual on anything I buy but i highly recommend reading it on this one if youre new to using gimbles. My only real downside on this item is the battery life. It doesnt last very long. I mean i use it for hours on a tripod using the follow mode while im fishing so it could just be that also. ll in all this is a great gimble for just starting out into the photography and videography scene. If they can make a stronger battery life I would definitelybuy another one!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Super easy to use, lock broke!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
super small and portable and can charge your phone while on too! If using wide angle you can tap three times to go into wide angle mode or simply hold the gimbal at an angle (like a flashlight aiming up into a tree) otherwise you will see the gimbal in the corner of the screen.
Worst part is the lock clamp broke after the fourth use - I was simply unlocking the clamp so not even locking it but it was enough to snap it - will be going back for exchange.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Unbelievable features!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to order the Smooth-Q2 online since my local Best Buy did not have it in stock; but I have to say it was well worth the wait. Easy to setup, easy to to balance with my large smartphone and easy to shoot with. Unbelievable features too. I am so amazed by how much fun it is to use, that I plan to get one for my grandson so he keeps his hands off mine when he comes to visit!
I would recommend this to a friend
Rated 4 out of 5 stars
Solid gimble for phone
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re looking for a compact gimble that has great features for a phone then I recommend the zhiyun line. It’s great for amateur filming with the picture quality of new phones getting better. If you’re looking for something more professional I would invest in something with at least 3 axises that can hold more weight.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Everyone should have this one
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm using gimbal first time, this is really good starter gimbal! Lightweight and easy to carry. still learning this features during my outings.
5 stars because it has many features, easy to carry and steady unit.
I would recommend this to a friend
Cons mentioned:
Phone compatibility
Rated 5 out of 5 stars
Very Nicely Built Gimbal
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a well built gimbal. I have a larger one by Zhiyun and it works great for my DSLR.
Unfortunately my phone does not fit into this gimble. It does not grab it tightly and allows it to slip out too easily. If you have a case on your phone or have a thicker phone consider this and maybe try it first.
I have a Moto G Power. It's not a thick phone, but it's just thick enough to not work in this gimbal. Too bad, it is a nice unit other than that.
I gave it 5 stars because it's a good unit, even though it didn't work for me.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Battery life
Rated 3 out of 5 stars
It changes modes too easiluy.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It changes modes really easily. I Bought this 5 months ago and the battery already will not hold a charge! No wonder they only have a 15 day warranty
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Fun, easy to use gimbal
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Strong motors, easy to balance phone, long life battery. Extremely well constructed and designed.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a literal last minute purchase, needed a gimbal to use during a presentation. The one we had crashed and burned and we needed a replacement ASAP. Placed the order and as soon as the email came through that it was ready, went to pick it up. It worked perfectly and the presentation went off without a hitch. Absolute lifesaver.
I would recommend this to a friend
Rated 4 out of 5 stars
Great gimbal
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely a good starter gimbal! Lightweight and easy to hold. It is a little confusing at first.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Stabilizer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy use. Recommend for beginners, I'm still learning how to use it but its enjoyable.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good gymbal for an small mirrorless digital camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to use. Had no problems with the various settings.
Easy setup !
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This gimbal is so small and portable. Easy to use once you get used to the different options. Wish it came with a soft case, but overall, a real nice gimbal. Fits the iPhone 11 Pro Max with a case with no issues. Also good with iPhone 7+ with attached lens.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good entry level
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great.
Takes time to get used to like most other gimbal reviews I red before purchasing.
Goo for starting out.
Very Portable
I would recommend this to a friend
Rated 5 out of 5 stars
Great little phone gimbal.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to use with my iPhone and I am loving it. It is compact and very capable. It is very ideal for photo and video hobbyist.
I would recommend this to a friend
Cons mentioned:
Phone compatibility
Rated 5 out of 5 stars
Best iPhone gimbal on the market right now
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought and sold the dji osmo mobile 3 because it wasn’t fully compatible with my iPhone 11 Max. This gimbal works without issues. Software could be better but you don’t need it for most things.
I would recommend this to a friend
Cons mentioned:
Phone compatibility
Rated 3 out of 5 stars
Nah
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you buy a gimbal for your phone, you need to be stopped. I thought this would work with a GoPro. Absolutely not, this is for corny phone recording. Couldn’t really set it up either.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well. Still getting used to, but as someone with shaky hands, this has helped not make everyone sick that watches back my video footage.
I would recommend this to a friend
Cons mentioned:
Phone compatibility
Rated 5 out of 5 stars
Good , worth of money
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product
Very good quality
Worth of money
Only problem is with the app is little difficult to use
Also doesn’t handle Apple max phone properly