Customer Ratings & Reviews
- Model:
- MWO-OTR-30-BS
- |
- SKU:
- 6436198
Customer reviews
Rating 4.1 out of 5 stars with 11 reviews
(11 customer reviews)Rating by feature
- Quality4.4
Rating 4.4 out of 5 stars
- Value3.9
Rating 3.9 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Cons mentioned:Bowed, Damaged
Rated 1 out of 5 stars
Terrible quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never seen such bad quality control of a product. I received 2 damaged microwaves straight from the factory. The first microwave have scratches inside the door, and front inside trimming. I sent it back, and reordered from another company, and the microwave came bowed on the side and a huge scratch through the finish on the door. Will have to send this one back as well. Now I am stuck trying to choose another brand of microwave. Too bad because I really liked it's functionality. I got 100% unacceptable units on my two try's. Roll the dice, maybe you will get an unblemished one. I'm done.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hello Sheila! Thank you for taking the time to reach out to us. We are sorry to hear that you received two damaged microwaves. This should not have happened and we have brought this up to our quality control team for further inspection. Looking into your case further, it looks as if we have submitted a reship for a new microwave and ensured our QC team inspected the product prior to shipping. We are always looking for ways to improve our products and our customer's experience, and we appreciate your feedback. Please do not hesitate to reach out to us for any further assistance you may need! Thank you!
- Cons mentioned:Book, Convection function
Rated 4 out of 5 stars
Better Instruction book needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this convection-microwave very much. There is a lot to learn to use the convection function, and the book is hard to understand, that is why a 4 instead of a 5
This review is from ZLINE Over the Range Convection Microwave Oven in Stainless Steel with Modern Handle and Sensor Cooking - Stainless Steel
I would recommend this to a friend - Cons mentioned:Slow heating
Rated 3 out of 5 stars
Looks good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not heat things up as fast as my old cheap microwave. About 30 seconds more for each thing I used it for so far. It also steams up the inside quite a lot. Used the convection function once and it worked but my cabinets above were very hot to the touch.
This review is from ZLINE Over the Range Convection Microwave Oven in Stainless Steel with Modern Handle and Sensor Cooking - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features and the overall quality of the product.
This review is from ZLINE Over the Range Convection Microwave Oven in Stainless Steel with Modern Handle and Sensor Cooking - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features, Stylish
Rated 5 out of 5 stars
It's more advanced in terms of features and style.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're relieved that we're finally replacing our old microwave. The last time we used it, a spark came out of the back. We thought there's gonna be a fire. After that we never used it again. This new one is just fantastic. It's much more advanced in terms of features and style and it goes well with the rest of the fixtures.
This review is from ZLINE Over the Range Convection Microwave Oven in Stainless Steel with Modern Handle and Sensor Cooking - Stainless Steel
I would recommend this to a friend - Pros mentioned:Useful
Rated 5 out of 5 stars
Easy to operate.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh wow! I didn't expect to see my mom's gift for me and my partner here on this site. This is where I decided to buy all our appliances since we moved to our new home in Plymouth. I think it's an amazing product. It has all the modes I need for may daily cooking. And it's quite easy to operate.
I would recommend this to a friend - Pros mentioned:Useful
Rated 5 out of 5 stars
Fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave my brother one of these last Christmas and he was overjoyed. Couldn't contain his excitement really. Hugged me a few times. He said it was fantastic. I knew that, that's why I bought it. I have almost the same model at home and it's extremely useful to our family.
This review is from ZLINE Over the Range Convection Microwave Oven in Stainless Steel with Modern Handle and Sensor Cooking - Stainless Steel
I would recommend this to a friend - Pros mentioned:Sensor
Rated 5 out of 5 stars
It has sensors that help me cook more accurately.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this microwave after our old unit short circuited and broken down for good. I personally chose this because it has sensors that help me cook more accurately. Heat automatically adjusts to provide consistency and improve taste.
This review is from ZLINE Over the Range Convection Microwave Oven in Stainless Steel with Modern Handle and Sensor Cooking - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Performs really well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had several microwaves in the past but this one is the best. I was a little bit reluctant to buy it at first because it looks just like any other standard microwave, but I eventually decided to go for it. It looks and performs better in person than in the ads to be honest. I didn't expect it to have plenty of space too.
I would recommend this to a friendRated 5 out of 5 stars
Super love this item!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't trust any other brand, or store for that matter, after purchasing this microwave. Not only does it meet all my criteria, but the whole buying process is also incredibly smooth and easy. We got the item just 3 days upon ordering. That's super fast considering we're in a rather distant suburb.
I would recommend this to a friend- Cons mentioned:Slow heating
Rated 2 out of 5 stars
Not heating well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking microwave, but it’s just not heating things well on full power. Egg bites I make daily take almost double the recommended time (and the time with old 1100 watt microwave). Frozen broccoli is taking about 50% extra time - still completely frozen. Verified correct installation. Cant imagine having to uninstall this and return it, but here we are.
This review is from ZLINE Over the Range Convection Microwave Oven in Stainless Steel with Modern Handle and Sensor Cooking - Stainless Steel
No, I would not recommend this to a friend