Customer Ratings & Reviews

Zmodo - Mini Wireless Camera - Black-Front_Standard

Zmodo - Mini Wireless Camera - Black

Model:ZM-SH75D001-WASKU:4583928
$36.99
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Overall Customer Rating

76%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 128 Reviews
    • Brand Response

      Zmodo 

      February 15, 2016

      We are glad to assist you troubleshoot your connection issues, OR replace the camera if it's faulty under the warranty, if you'd please call our Technical Support team at 217-903-5037 between 8am-8pm, Mon-Fri, CST.

    • Brand Response

      Zmodo 

      February 29, 2016

      The Meshare app is best for some of our other more complicated security camera kits but the best smart phone app for this product is simply called "Zmodo" and is a free download. There is not a way to "control" the camera as it does not move or zoom, which is why it is priced so low. We have a great technical support staff at 217-903-5037. This is the correct number and we're available Mon-Fri from 8am-8pm CST. We're confident we can troubleshoot your connection issue over the phone if you give us a call.

    • Brand Response

      Zmodo 

      September 6, 2016

      I'm sorry that you had trouble setting up the camera and our support wasn't able to identify the issue. The most common issue is that there is a typo when entering the SSID (network name) or WiFi password. These credentials are case sensitive and must be entered as they appear on your phone's WiFi settings menu. The second common issue is that the camera is compatible with 2.4GHz networks, and if your router broadcasts a 2.4GHz and 5GHz network, you have to make sure that your phone is connected to the correct network. Regarding the poor night vision, could you tell if the IR lights would come on in dark lighting? If not, the camera may be defective and we can replace it under the warranty. If the IR lights are turning on, try adjusting the angle of the camera slightly so the IR lights have something to bounce off of. This can help the camera create a better nighttime image. We are listening to our customers, and we appreciate your feedback regarding the setup process.

    • Brand Response

      Zmodo 

      December 3, 2015

      There could be more than one reason you're having trouble connecting to your network. Our tech support staff is available Monday through Friday from 8am-8pm CST. They would be happy to help you over the phone get the camera connected. If for some reason the fault lie with the product, it is under warranty and we can replace it for you.