Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 198 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are delighted by the Mini Wireless Camera's clear picture quality and ease of setup. Many appreciate its effective night vision and the affordable price point. While some experienced challenges with internet connectivity, positive feedback on features like motion detection and the wide field of view outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 198 reviews
  • Rated 2 out of 5 stars

    Decent - Only works with propietary software.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is of ok quality. But it won't integrate with my existing system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first time I got this camera I thought it would be easy to install . The first camera didn't work , I contacted zmodo tech support and after 2 hrs they told me the item might be not working I got a second one later but it also didn't work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the reviews said I can't seem the connect it to my wifi :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this camera for about 10 minutes before I wanted to return it. I guess you get what you pay for. The sound quality was awful.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Sorry that you are not fully satisfied with our products. Please ship it for a replacement or refund.

  • Rated 1 out of 5 stars

    Unable to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still unable to connect the camera. Called and talked to customer support and they could not tell me why we were unable to connect.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      I'm sorry that you had issues trying to connect the camera to your network. First, make sure that your camera is within the range of your router. Second, make sure that your phone is connected to the same WiFi that the camera will be connecting to. Many newer routers will broadcast two signals, a 2.4GHz and a 5GHz. When you first set up your router, these 2 networks should have been given different names. This camera is compatible with the 2.4GHz signal, so if your phone is connected to the 5GHz, the camera will not connect. If you still have issues connecting, please contact us to troubleshoot further at 217-903-5037 Monday through Friday from 8 a.m. to 8 p.m. Central time.

  • Rated 1 out of 5 stars

    Bad camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t have an app in the apple store to show how it works and instructions were not specific

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Dear Customer, you can download Zmodo app to set up the camera. You can also contact us at [email protected] and we would love to help.

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small camera. Decent wide angle. Infrared is decent but there is a loud click sound when it turns on, which is odd. Image is good, it starts in low quality but can be switched to 720p with a toggle in the app. Setup wasnt the easiest, had difficulty connecting to wifi. I discovered that the wifi password cannot be longer than 20 characters for it to connect. My password was way longer but I created a new password for the network and connected fine afterwards. Audio isnt great and the speaker on the camera is small so it isnt that loud but its good enough to hear and speak with someone through it. Once setup, it does save images to your phone for review when it detects noise or motion. Battery drain on your phone from the app can be an issue but I just turn off push alerts and notifications within the app if it isnt necessary.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    hard to link

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get camera to link to wifi at my shop or my home could be me but not sure I followed instructions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only worked for a short time.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like it because it only worked for a short time. Ended up being a waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Customer support is the worst!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got camera, and hooked up easily to wifi on first try. It took a picture. The MEshare app is not at all user friendly and one is unable to find out how to control the camera. Then the camera said it went offline. Zmodo website was totally useless. Deleted camera and tried to reconnect. Tried numerous times, would not reconnect. Tried calling customer support number numerous times, never an answer. Sent an email, there was no response. Went to chat. After a couple of responses, she tells me to email them. I said that did not work, she asks for a number on back of the camera, I give her the number, she asks for a different number, which I give her, which is still the wrong number, and she asks for a number and words that do not exist on the camera and after I tell her they do not exist, the chat session states that Winnie Z. is typing, but she has obviously left and there is no response for more than 1 hour, even though my messages appear in the chat session. Since the camera connected and then would not reconnect, I would say the camera is somewhat flaky and the support is the worst. Do not buy Zmodo.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      The Meshare app is best for some of our other more complicated security camera kits but the best smart phone app for this product is simply called "Zmodo" and is a free download. There is not a way to "control" the camera as it does not move or zoom, which is why it is priced so low. We have a great technical support staff at 217-903-5037. This is the correct number and we're available Mon-Fri from 8am-8pm CST. We're confident we can troubleshoot your connection issue over the phone if you give us a call.

  • Rated 1 out of 5 stars

    Blurry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good features but everything is blurry beyond 3 feet and no way is it 720p

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Sorry for the inconvenience.

      The device requires certain upload speed for the best streaming performance.

      720P camera:1Mbps upload speed per camera

      Best,
      Phil

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    I thought it was a great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small video camera to use at home. I found this one online and read the reviews and thought it was great for the price. It was pretty easy to set up and download the mobile app. It worked great the first two days I used it, the picture quality was really amazing, but then the problems started. On the third day I opened the app to check on my house everything seemed fine, I went back to check it a few minutes later and my device was offline. I tried to reconnect multiple times with no luck, but once I got home I could connect. Since then I can only connect while I'm at my house, which pretty much defeats the purpose of this camera. I did a little research with Zmodo community forums, and found that this problem is a very wide spread issue. I tried to email and instant chat with Zmodo with no response, which seemed to be the case for the other couple thousand people that had the same issue.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      We are glad to assist you troubleshoot your connection issues, OR replace the camera if it's faulty under the warranty, if you'd please call our Technical Support team at 217-903-5037 between 8am-8pm, Mon-Fri, CST.

  • Rated 1 out of 5 stars

    Can't just use on your own network

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera requires setting up an account can't just be used on your own network.

    No, I would not recommend this to a friend
    • Brand response from Zmodo
      Posted .

      Thank you for your feedback. This camera does require that you use the free mobile app to connect and view the camera. This process makes it easier for people to connect and view the cameras, no IP addresses or advanced networking knowledge needed. I'm sorry that this processes wasn't what you were expecting. If you have any other questions or concerns please reach out to our support team at 217-903-5037 Monday through Friday from 8 a.m. to 8 p.m. CT.

  • Rated 1 out of 5 stars

    I haven't been able to get it to work sinI bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    neither of them have ever worked it was a waste of money and I would not recommend them to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get it to program. It doesn't instructions. Want my money back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera to keep an eye on pets while away at work. The picture quality is rather impressive for what I paid for. Allows you to see live time on your mobile device, gives alerts of movement and sound. I really like that you can record video and speak through the mic. I have not looked into saving the recorded video as it was not a high priority to do so. EASY hook up to wifi. And when I turn the camera on and off, connection is automatic. Never have had issues. OVERALL GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Perfect for what we were looking for!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this camera for some extra security around our apartment. It has night vision, you can talk through it, it detects movement, and you can hear audio. I absolutely love it and think it is definitely worth the money compared to the other cameras on this website! The only downside is that you have to have it plugged in at all times but we were able to make that work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    LOVE THIS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure, i do work for Best Buy, but i'm writing this as a consumer not a customer. I LOVE this camera. we use this in the babies room. It's perfect. Our very expensive baby cam broke after just 10 months of use. I wish we had bought this right away. I've now told all of my friends to get this for their nursery. I've also purchased 3 additional for home security. It's extremely easy to set up, takes great video and pictures. It's more than worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a cheap system for baby or even around the house it is good for the money. Easy to set up with the App. I did not give it 5 stars because sometimes the sensor is too sensitive or take a picture late....but other than that it serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Night vision

    Rated 5 out of 5 stars

    Best Camera For that price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound alarm recording, motion alarm recording, and nightvision is great! also it is saving that alarms and, you can view them later. So you can see whats going on. Android app is also very efficent. it is the best wifi cam for that price!

    I would recommend this to a friend
Sponsored