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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 11 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the 20 oz Flip-and-Go Stainless Steel Travel Mug's ability to maintain beverage temperature for extended periods, with many noting its effectiveness in keeping drinks hot or cold all day. The secure lid, featuring a locking mechanism, also receives positive feedback for preventing accidental spills. There were no reported cons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Best Coffee Travel Mug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy having this mug it keeps the coffee hot for a while sometimes I forget and leave some coffee in it and when I clean it in the afternoon coffee is still warm. I recently started carrying iced coffee in it as well. Doesn’t disappoint. This is our 3rd mug we have purchased

    I would recommend this to a friend
  • Pros mentioned:
    Lid, Temperature retention

    Rated 5 out of 5 stars

    Zojirushi = Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Zojirushi because of my past experience with other Zojirushi products. The purple dusk color is beautiful, with a brushed metal texture. Holds hot & cold liquids temps for many hours, and it's very easy to use. I appreciate that you can lock the lid to prevent it from accidentally opening. The handle on this thing makes it super easy to carry around during hikes and on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing thermal properties, got wrong color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug itself as amazing, which will be no surprise to anyone who's ever used a Zojirushi vacuum thermos and been amazed by hot coffee a day after forgetting the thermos in the car in winter. The matte finish is slightly textured, helping grip, and the cap and mouthpiece are made of high quality plastic which can be disassembled for easy washing. Only star off was because I ordered red and got turquoise. Fortunately, I wasn't terribly fussed about the color change, but other people might not be happy to get a grab bag color after specifically ordering red.

    I would recommend this to a friend
  • Pros mentioned:
    Lid, Temperature retention

    Rated 5 out of 5 stars

    Best Travel Mug Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It keeps your drink hot for hours. The lid has an extra lock button on the side so it does not accidentally open in your bag. I liked it so much I am now buying them as gifts. A little expensive but definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Flip and Go Zojirushi Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Keeps beverage both cold and hot all day.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Zojirushi Travel Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beverage both cold and hot all day! Great mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Best heat retention.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brewed coffee with my 5-cup coffee maker and filled the Zojirushi travel mug. I took sips periodically throughout the day and it was nice and hot. The next morning the mug was still half full and the coffee was warm but good enough for me. This was 20 hours later. I never had a mug retain the heat this long. Awesome !!!

    I would recommend this to a friend
  • Pros mentioned:
    Lid, Temperature retention

    Rated 5 out of 5 stars

    nice mug

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice travel mug with a lock on the lid. holds temps for a long time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A strange feel for my coffee mug

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and used it twice. It has a strange feel to it. The price was higher than I would have paid normally. I had a certificate that I needed to use or lose it. Pass on this unless on clearance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sent me a wrong color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is ok But I order teal color they sent red It’s so bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered teal but get red. Have chat with customer support. I need the teal one.

    I would recommend this to a friend
  • Customer reviews from zojirushi.com

    User rating, 4.7 out of 5 stars with 294 reviews on zojirushi.com.

    See all zojirushi.com reviews
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