Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the ZTE Grand X 4 4G's camera quality and large screen size, finding it easy to use and a good value for the price. Positive feedback also highlights its performance capabilities. However, some customers express concerns regarding battery life and limited internal memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great value! This phone performs at the same level as phones 4 times its cost. The only issue I experienced was that an app would get stuck being downloaded from the Google Play store, so I would have to clear the cache and storage and reboot my phone. That may just be an isolated issue for me, but it was a problem I consistently had even after I did a factory reset on my phone. I only had to replace this phone because it couldn't withstand the effects of gravity when my 2 year old dropped it from a 3rd floor balcony. Even then, I ended purchasing this same phone because I like it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    cell phone works well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with this cell phone. I have only had this phone 2 weeks. A ZTE, I really like the 5.5 screen and it takes a really nice picture. It takes a little longer to close out a program as you have to wait a just a sex for the arrow to show to close. Over all I am satisfied with ph, for the price I paid, under $100.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone is great - commercials are bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone is is easy to use. However, it is the first phone I have ever had that has commercials pop up everywhere; even when I power it up or change from contacts to messenger. Only draw back I have with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    A good cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a previous zte max cell phone and was satisfied and purchased a updated version. The new version was a little big screen still a better camera compared to other more expensive cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone was exactly what we were looking for. a nice phone with a decent camera and a big screen for a good price. very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a note 8. But sprint was getting to high a month so I switched to cricket. Not a bad phone, just doesn't have a lot of internal memory so you will run out of room fast. Unless you have a sd card. Not the fastest phone. Very basic. But it gets the job done, as far as txting and calling.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras features and good video quality and great security features with finger print indentity access and others

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very satisfied with this device !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the best price. Amazing features! The camera has fantastic quality. The phone is easy to use and the service is fast. The internet speed is great and the wifi is even better!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for those not wanting to spend a fortune. I had the ZTE Grand Max 2 phone before but I cracked the screen. I loved that phone, it had an 6' inch screen and a wonderful. So i was in the market for a phone similar in size. Yes, it's a cricket phone but best buy doesn't charge the $25 activation fee, say if you would buy a phone at a cricket store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a replacement handset. I use it for taking pictures and posting online. The camera is pretty good for the price I paid. The screen is vivid. The memory is decent. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    big size phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size to see movies on the mobil and also its come with 32gb memory space for apps. high quality display and texture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone. No coverage in Los Alamos!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome for the price. It doesn't stall or hiccup like my other phones. Cricket is the service. The service coverage map says there is coverage in Los Alamos but for the most part, I get no signal at all even driving around town. I know there is some coverage in really specific parts of town like the LANB parking lot. And don't expect any useful help from Cricket's support. If you want better coverage in Los Alamos, you'll have to make sure you get a phone that supports CDMA.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Priced right

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Clear display, Good pictures. Easy to use. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen size is great but just not enough memory for me. My last ZTE I was able to put games on memory card to clear up memory but not this one disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my short time this cell phone have excellent quality and features, Great phone for the price , by example the cameras, display and video quality, battery duration and others.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good beginner phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone for my 11 year old son and it does everything that other phones do and it even has the fingerprint touch to unlock. Cons: the battery life sucks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Has alot of things and programs you can use it for. Charge also stayed a long time. Doesnot over heat or anything.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life wasn't great, reception not great. Nope didn't care for it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but it discharges really fast. Camera is not too bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. I just hate that the notifications for text messages won't change to something customized.

    I would recommend this to a friend
Sponsored