Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase Fingerprint Resistant - Black stainless steel

I've only had this fridge a couple of weeks, but so far I'm pretty happy. It is quite large, so my brain is still getting used to the amount of space it takes. But the features! I haven't really used many of the smart features yet, but my other new appliances were smart, along with most of my house, so I figured I might as well go for it. I didn't really find a need need for the Family Hub version, although I wanted to want it. It didn't really offer much more than having a tablet or smartphone onhand does, with the exception of allowing you to look inside the refrigerator without opening the door (but then you lose the door-in-door which i wanted more). Other than that, nearly all the other features can be handled by one of the many other devices you probably already have in your house or your pocket, and the Smart Things app. And for a 1,000 bucks, I can grab my tablet and keep it on the counter next to the fridge if necessary. Pros: 1 - The the drawers slide easily, feel sturdy, and the water pitcher fills really fast. I like the detail of the flip-down metal arm to keep items on the right door from falling out when you open it. Also, the easy-access door has come in quite handy for quickly grabbing a protein shake, Gatorade or butter instead of having to open the entire door to grab one small item. 2 -The Flex Zone is really cool. It's great for dividing the drawer for each person in the house, different categories, etc. The sliding steel divider accommodates up to 28 1/4" x 16", or any dimension within that range, So if you have large deli platters or are marinating large trays of meat, this this is an ideal space to do it.. The drawer is only 5" tall, so you won't have have a lot of vertical space, but I'm able to store 2 1-dozen egg cartoons on top of each other with no trouble. I saw varying reviews and product descriptions before buying this fridge that mention that the Flex Zone can be used as extra freezer space. That is incorrect. It has a range of 41ﾟ down to 30°F, which is not freezer temperature (0°F). 3 - The freezer storage is really huge. I was unsure if the depth of the bottom drawer would be enough to hold, for example, a 24-pound frozen turkey. Happily, the bottom freezer drawer is quite deep, and with the movable vertical divider, you could even store a large box up to 15" x 15" on one side. And if your bird (or other other frozen item) is tall, the upper freezer drawer lifts out and allowing you a few more inches of vertical space (up to 18" tall). I would caution, however, that the drawers are made of plastic, so anything overly heavy might cause damage. The plastic is not thin, but I would worry about bending or cracking it if the item was too heavy in one spot. 4 - When opening the lower freezer drawer, the upper drawer comes out a little automatically to the perfect point so that you can easily access the items in the bottom bin, or reach in and side the top drawer to its full extent without much effort. 5 - The ice and water dispenser "window" is generously wide. I can hold up a medium sized saucepan to fill directly, but it did make kind of a mess with ice chips escaping behind the pot. The only real cons are: 1 - The 2 shelves on the right side only have 3 positions available, and only 1 on the left (no options), And both left and right doors have zero bin placement options, so there's not much flexibility for your vertical storage space. The design tries to make up for it with a flip up shelf on the top left and a drop shelf on the lower right side which which converts that shelf into only half its depth so tall stuff can be stored on the front of the bottom level (blocking any items in the back). The flip up shelf on the left clicks into to the shelf on the right, However, if you have lowered the right shelf then that flip up shelf has no lateral support in the center. It does not hold much weight, so even though it is now the perfect height for canned drinks, the structure is not strong enough to stay level with much weight on it. The engineers could have added plastic or nylon straps from the ceiling to act as supplemental vertical support, or a metal rail on the right side of the shelf. 2 - The vegetable bins on the bottom of the refrigerator are not very deep (~6"). So if you are one to buy a huge head of lettuce, cabbage, or if you want you want to chill anything larger than a small melon, it is not going to fit in the drawer. 3 - The drip reservoir under the water and ice dispenser is shamefully shallow. I slowly dripped 2 oz of water into the trough. At exactly the last drop it spilled over. If the the water was not being added very carefully, it would have spilled over long before that. There's no reason that could not have been a bit deeper, especially since that is the most likely place where kids will fill up their cups. 4 - It is also a little disappointing that there's no easy-access ice bin that you can take out and dump into a cooler. Certainly you could make ice cubes with trays in the drawer. However, you will have to be careful opening and closing that drawer until the water has frozen over, and you won't be able to make very much at one time. It will end on a positive note that is not specific to this refrigerator, but to the Samsung smart appliance line. The Smart Things app that you will use to connect your refrigerator to your smart home was extremely fast and easy to set up. Also, there are features in the app which which are available on the Family Hub version without having to pay an extra grand for a screen on your door. You can control the temperature in all of the zones, turn your ice maker on and off, turn on/off power cool and power freeze, monitor your energy use, self-diagnosis and technical support, and so much more. Some of these features are also accessible through your smart home assistant. For example, I can use Alexa to turn my ice maker off if I'm going out of town and I forgot to do it before leaving without using the Smart Things app, Or just ask Alexa to check and adjust my refrigerator temperature using my voice from the couch. The main thing that it adds (that is a selling feature of the Family Hub version) is the ability to keep track of your refrigerator inventory with a photo, location (fridge/ freezer/Flex), and expiration date, with notifications available. This might not be useful to some people, but a reminder to eat that ice cream before it goes bad could make the difference between an average day and a good one. :)

Shelving on this refrigerator are smaller than my other one. I had the Samsung just like this one without the middle drawer. I posted pictures of the drawers. Even the vegetable drawers a short. You can’t tell this when you look at it before you buy but when you have a family and put stuff in it. The freezer part is the same. They forgot my drawer when they delivered mine and it is being shipped. It also was scratched when I received it and this will have to be taken care off.

The Samsung 28R7351SG/AA is the perfect fridge for our family of five. It has many innovative features to it that I wasn't entirely sure about at first, but have completely won me over now that I've used them. First, it's a gorgeous color! The 'black' stainless steel color that Samsung offers is just great, and looks very sleek--plus, as an added bonus, magnets actually stick to it! With 3 kids this is kind of important for hanging art, reminders, etc. Also, the fingerprint-resistant finish is great (see: 3 kids). The door shelves on my old Samsung were very flimsy. We had to replace two of them in the three years we had the fridge. Samsung has completely redesigned the door shelves and they are MUCH sturdier now! They are shaped well with great space to them. The fridge shelves are terrific--clean, sleek and conveniently placed, with a convertible shelf to make room for taller items. The one bad thing about them is they aren't very versatile in placement--they really can't be moved from where they are. Fortunately they can be removed if necessary. The Food Showcase door is a simple but super-convenient innovation! We store drinks and snacks that we use most often in that door. It's GREAT with kids (who otherwise love to stand there with the door open trying to figure out where their drinks are...). The "flexzone" drawer I wasn't sure about, but now I wonder how I ever lived without it--it's another fantastic feature with kids! We love drinks--Gatorade, water, sodas, etc., and we have a ton of them around. Now we store them in the flexzone along with other smaller items like yogurt and fruit and other things the kids can find easily without having to dig around the fridge. We haven't had to convert it for anything else yet, but it's nice to know we have the option--we like to occasionally hit a great sale on steaks and this space will be perfect to freeze the excess until we need it. I used to think internet connected fridges were dumb, but now that I have one, I completely understand the usefulness of it. The 'smart things' app on my Samsung phone found the fridge right away--from there I can set the temp of the freezer and fridge, turn the ice-maker off, and even troubleshoot if there's an issue. With a Samsung Smart TV (yes, I like Samsung haha) we even get an indication ON THE TV if there is an issue with the fridge (like the kids leaving the door open...again) and that's come in handy several times already. The redesigned ice dispenser is great--the last few models digital controls were hard to see and difficult for my smaller children to switch from ice to water, etc. This model changes the controls to a simple, attractive push-button design that is very easy to set. Simple is always best, especially when kids are involved. Another nice change--the temperature controls have been moved inside to a much less noticeable area. It sounds dumb, but it's so much better than having a cool, electronic interface on the front--my kids thought the controls were cool...and had no idea they were changing the temperature of the fridge every time they pushed the button to hear the neat sounds it made. Now, it's still easy to set, but it's inside and out of the way, and doesn't hold any interest for my kids at all. This all results in my fridge staying at the same temperature since the last time I set it!!! The big drawback to this fridge is the same as any other french-door design: there's really not a good place to put the ice maker where it won't cost interior space. We upgraded in size a bit from our old Samsung fridge, so it's less noticeable in this model. The only other option is to not have the ice/water dispenser, and with three thirsty kids that's really not an option for us. We'd lose just as much space with a water pitcher and ice trays in the freezer. Overall this is a fantastic, beautiful refrigerator, with some great redesigned features that make it perfect for my family of five!

Salesman was great to work with. Delivery men were pleasant and worked quickly. They installed the refrigerator and the water supply line and moved the old refrigerator to our garage. After the delivery men left, we noticed a scratch on the hingeside edge of the door. The second issue is the lack of adjustments for the refrigerator compartment shelves. This is something we should have looked at at the store. As it is just my wife and I using the fridge, this should not get in the way. Everything else about this purchase was superb.

This refrigerator is top notch! I can not tell you how much I'm loving this refrigerator. From the huge freezer space to the water and ice machine to the multi function middle drawer to the water jug that you can add fruit or tea to and always have something tasty to drink ready at all times! Even the low light setting is perfect for those late night snacks or drinks of water so you don't blind yourself half asleep ha ha.

We recently purchased this refrigerator. Love the middle drawer for snacks. The ice maker is decent, but it does take awhile to dispense. I like the ability to just open the door to grab milk or a commonly used item. Refrigerator is fairly quite.

Very happy with my new refrigerator. Loving all the different compartments and especially the finger print resistance, no more constant wiping. The ease of just opening the small compartment door for more frequently used items is nice and also saves energy.

I have seen a lot of bad reviews for these leaking water. I have to admit the day i got mine i had a water issue. But it was my fault. Didnt get a filter put in properly. Had been a great fridge. Really like the water pitch for infusing water. Love the color too.