So far, so good. Feeling great about how my dryer has been operating. I also love the color & the gold trim design. The look is pretty sexy. It's very spacious and the sound is fairly quiet when operating as well. Lastly, I like how it plays a nice melody when it's finish. As for my washer, there were a few problems at the beginning. The machine wasn't dispensing the detergent and softener so we had to call for an exchange. When they delivered the new one, after one wash, the metal piece in bottom center of the tub came off. So far it appears the third exchange is a charm. The Tub is very deep. It also washes and wrings the clothes well and requires much less soap and softener. As for the customer service, I have to say, I was very please with their professionalism, and expedient exchange.

After 10yrs of having my Maytags the washer started skipping cycles so I opted to upgrade to this brand. This is my first set of Samsung washer/dryer. The photos online doesn’t do them justice. They are absolutely beautiful, the color is amazing with the rose gold trim. I love how large capacity this dryer has. Love all the settings and the SmartThings/Alexa connectivity. It dries my clothes very well and the cycles are not loud. I had Best Buy install and haul away my old ones. The delivery was seemless and the gentlemen that delivered and install were amazing. The connection on the back was cleanly and neatly installed with the stainless steal connections I purchased. They also ran a cycle on both to make sure everything worked correctly. So far I am extremely happy with my purchase and the service provided by Best Buy. My one complained is that the website erroneously stated a delivery date that was incorrect and I had to wait a little over a month to get them delivered. It was worth the wait!

So far it's been a real joy! No problems, plenty of capacity, clothes come out clean! The washer itself is classy to look at and the controls are responsive and accurate. Love the connection to our smart things app so everyone knows when their loads are done drying!

Love this dryer. Gets everything dry the first time. No more drying the same load over and over. Runs quietly

I absolutely love this dryer it does everything I need. I can even control it from my bedroom if I want to give it more time. Samsung is the best they know what the customer needs and wants. I 100% recommend buying this or other merchandize of Samsung. And best buy offer the best warranty too. Good job. Two thumbs up.