
Rating 4.2 out of 5 stars with 354 reviews
4.2- Price (32)
- Condition (17)
- Notifications (17)
- Battery life (16)
- Design (15)
- Durability (8)
- Poor customer service (7)
- Limited apps (4)
- Broken (3)
- Connectivity (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
I love this watch - but the strap SUCKS.
So in an attempt to get my fat self up and walking, I decided to by a wearable fitness tracker. Having experience with two different models of fitbit, I wanted to check this one out. Finding it refurbished at $150 was a fair price so I gave it ago. My first few days with this new toy, err, fitness tracker, were great.. Then somewhere around the week mark, two things happened - My watch stopped counting steps and the strap broke. (arg) - So I took this watch back to best buy and looked again at what was available. After getting a full refund, I found out that BB was now selling this watch for $99 - So I reluctantly gave it another try. So my second watch came in and within 8 hours, the watch band broke. Examining it closely I noticed it failed in the same place the first one did - the plastic/silicone interface. I work in an office and no I didn't catch it on anything, I just flexed my wrist and pop.... Luckily, I found a Black SS band from another vender. I've worn this thing everyday for the last month and a half. The watch hasn't failed, the aftermarket band hasn't failed and I've lost 12 pounds. So all in all I love the watch - If not for the sub par design of the band, I would have given this four stars.
Posted by AWGuy
- Rated 4 out of 5 stars
Must have smart watch
Pros: watch is very sleek and comfortable. Its very attractive on a male arm but seems ro be a couple of mm large for a womans wrist. Rotary trim seems to be very sturdy and durable. Battery will last 4 days with normal usage and charges very quickly. There is an aftermarket band adapter that would have made this a 5 star if it was included. Cons: wristband that came with watch was very small. There are a limited number of bands to buy . In powersave mode screen is too dim to see in outside light. Samsung pay needs to be loaded individually to watch. If you replace your phon. Watch has to be factory reset to sync up ( which means youll lose your watch faces.
Posted by Soundfreq
- Rated 5 out of 5 stars
best smart watch I've own.
Great smart watch.long battery life.big touch screen for perfect view.it is also sleek for worn.
Posted by Yeya
- Rated 2 out of 5 stars
Broken Band
I wish I could give a more detailed review but I cannot since I lost the watch a week after I picked it up due to the band breaking and it falling off while out & about. I pointed out that the band was still damaged on this refurbed unit and the salesperson said the band wasn't included in the refurbishment. I was going to purchase a new band with the difference I received on a Best Buy gift card for the price matching after I saw the exact same watch on sale within a week of ordering mine.
Posted by Refurbished
- Rated 1 out of 5 stars
Broken and Beat Up
The watch software wasn't working. Got an error as soon as I booted it up. Scratches all over, band was broken at the glue, band was not Samsung brand, only came with a small size band and a large band.
Posted by Mba0006