Serta - Executive Office Chair - Black

Featuring a pneumatic height control with adjustable tension and lockout feature, this Serta 43673 executive office chair makes it easy to find an optimal position while you work. The padded seat, back and upholstered arms help ensure comfort.
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Serta - Executive Office Chair - Black - Larger Front
Serta - Executive Office Chair - Black
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  • $138.99
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Overview

What's Included


  • Serta Executive Office Chair
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
83% of customers would recommend this product to a friend (73 out of 89)

Features


Pneumatic control

With adjustable tension control and lockout offers easy height modification from 42-1/4" to 46" for customized use.

Faux-leather Puresoft material

Along with mesh accents and contrast stitching provides a stylish, durable design.

Recline function and swivel/tilt mechanism

Plus a headrest and padded seat, back and upholstered arms help you find a comfortable position.

Heavy-duty base

Ensures reliable stability.

Casters

Enable easy mobility.

Assembly required.

Put it all together with our professional in-home assembly service


Overall customer rating

Rating: 4.1 out of 5 stars with 89 reviews

83%of customers would recommend this to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Manufacture did not satnd behind product

    Posted
    Kelly

    I purchased chair with reward points and had chair delivered. Once I started assembling I found out threads were stripped on the seat so I could not attach one of the arm rests. I saw a green letter in box that said "If you encounter any issues or have any questions do not return this item to the store or website you purchased it from. Please contact our customer service department...it's True...fast, friendly Customer service. At True innovations, we are committed to excellence. Our Primary objective is to provide fast, friendly customer service to all our customers. We are here to help if you have any questions, comments or are in need of warranty replacement parts. I sent an online request explaining issue. I did not have or get a receipt, but did forward my email confirmation showing that I ordered the chair and that it was being delivered. They told be that that it was not purchased from an authorized dealer so if I wanted the part I would have to pay for it. Bottom line is that I got a brand new chair made by this company, it was damaged to the point that I can't assemble it, and now they want me to pay for a replacement part. I have no idea if the chair is comfortable because I can't sit in it. The fact that they want to charge me for replacement is why I would never buy anything made by this company again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Super comfy

    Posted
    Moonwalker400
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I enjoy it a lot. It is the most comfortable chair I've ever had. High enough that you can lean back on it without feeling like you're gonna fall over. It's soft and has a lot of cushion. Arm rests are good. I use it on carpet and the wheels still work really well. Still pretty easy to roll around even on the carpet. It tilts back and forth as well which is really nice if you want to put your feet up on the desk. Only bad part is that the silver sorta gray looking part that supports the arm rests is easily susceptible to dings and dents. I've only had mine for a few months and already got a few spots where something put a dent in it or scraped off the paint. I would still recommend it and say it's a good deal though. One of the least expensive, higher end officer chairs that best buy offers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great chair for a good price

    Posted
    Evoke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed two executive chairs at my new office. These seemed like they were both designed well and looked comfortable which they are. The mesh allows for breathability so your buns dont get too cooked for sitting too long and the design provides quite a bit of support. the two drawbacks I have is the set up and the arm handles. To attach the arm handle you have to allen wrench a bolt through the armrest and into the chair itself. However the annoying part is that the cushioning in the chair would block the bolt thread which took some time in repositioning the foam in order to bolt the arms in. The arms are pretty fixed so if your a big bigger in the sides they dont give you a inch of budge. Otherwise great chair for the price you pay

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Would not recommend

    Posted
    Quest101
    • My Best Buy® MemberMember

    I bouth this chair and I have been left bitterly disappointed a year later and I am now looking around for another chair. I work from home so I this chair got a lot of usage quickly , but I am only about 190 lbs (6'4) and I would have expected the cushion to have stood up longer, additionally the chair is leaned and I believe has caused some back problems I have had within the year. Bottom line, if you are looking around ,, pass on from this and keep looking :) .

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Avoid!

    Posted
    Benjamin
    • My Best Buy® MemberMember

    Bought this January of 2014 and it has been a huge disappointment. The first issue I had was a piece inside of the leather upholstery came unscrewed so I had to cut open the chair to repair it. And today the right arm literally cracked in half, making the chair virtually useless since it supports the back of the chair. Poor build quality. Avoid unless you have 100$ blow on a poorly made chair that will break within a year.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Why I dislike this chair

    Posted
    leedanggum

    I looked at the reviews and bought the chair thinking it would be good. After weeks of having this chair, I have not been comfortable at all. I need a pillow on my back because this chair definitely does not support your back at all. The arms are too high, and the seat cushion is uncomfortable. I would not recommend this; but if you do decide to buy it, definitely try it out first at Best Buy.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice chair, could be better

    Posted
    RoseC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought two of these chairs for my home, assembly wasn't too difficult, although one chair had a slight defect in the seat part: the predrilled hole didn't go through the fabric covering, so I had to tear the fabric a bit to get the screw in. Fortunately it's on the bottom of the chair and not visible, but for the price that was disappointing. Chair is comfortable though.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Expected Better

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After reading all the great reviews I decided to purchase this chair. Have to say I'm disappointed that I did not try it out first. The cair is not as big as it looks, it's arms are flimsy and overall not very comfortable. After 2 weeks I had enough and gave the chair to a friend for free.

    No, I would not recommend this to a friend



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