Interior of over cracked after one use! It also cracked on both sides so I am worried about the craftsmanship of this item. I am scheduled to have it replaced so I hope the next unit holds up better. Otherwise, the cooktop works well and heats very quickly. The oven takes a while to heat to optimal temp (per booklet 10 min per 100 degrees) but works well when temp is reached.

Horrible replaced once new one also not working lights or oven. BestBuy warranty useless paid 5 year they only cover 3 after manufacture warranty expires. I see everyone else having same issue hiring attorney to file class action.

Oven stopped working properly months after purchase. 1 or more of the heating elements don't work anymore. Dealing with Thor has been a nightmare. We waited weeks for them to send a technician out who said that they don't work on Thor ovens. We called Thor back who said that the technician did order the parts necessary. This was 3 months ago, haven't heard anything back from them. Spent thousands of dollars for an oven that hasn't worked properly. Wish Best Buy would step up and help us get this resolved.

Do not purchase. We purchased this range because it was the cheapest option for a 36" range. We have had it for 1.5 years and have had hte knobs replaced 3 times. We are now waiting for an entire front panel to be replaced. They are poorly made and the knobs break every few months.

The Thor electric pro sucks!! It fails in every level. You pay for a premium product that does not even cook an egg. I am so disappointed in this purchase. The oven doesn’t get hot enough to bake Christmas cookies. And Thor service is extremely slow. I will never by a Thor product again.