Viking - Professional 5 Series Quiet Cool 29.1 Cu. Ft. Side-by-Side Built-In Refrigerator - Frost White

I purchased this viking refrigerator in July 2020. Delivery and installation of Best Buy was terrible the declined to install any appliances due to difficulty of going up 2 steps in my home. They left my appliance Purchased in my garage. I waited a week for them to install my refrigerator. Now the refrigerator after have the refrigerator installed nothing was wrong at first. Until water started leak .I first thought it was a dishwasher which is next to our fridge.But soon learned that it was a fridge that has a plastic pan that collects water it was cracked and leaking, still waiting as of October 2020 for replacement, Im been told it on back order currently feb 8, 2020. Also our ice marker new made ice a-lot of ice It was basically always empty , we so confused as to why. We called viking to check out, they sent out 3 party company to Diagnostician didn't mention the freezer was not cold enough. He had mentioned also that takes up to five days to fill up with ice and This fridge Raiders are not designed to make a lot of ice. Few days later the ice maker stop making ice all together.Don't know why.I have to buy ice at the supermarket every time i needed ice. Also handle of the ice maker is broken i just glued on poor quality.

Purchased a brand new Fridge and I'm not happy with it. first fridge the freezer fan was broken, I returned and waited 4 months for the replacement. they delivered the 2nd fridge a couple of days ago and Fridge is not cooling and it keeps beeping at 42 deg high temp. I'm going to wait another day and hopefully the temp correct itself.

We purchased Viking fridge on 8/22 with delivery on 9/2. Guys came in installed no problems. Delivery guy said it would slowly start to cool & reach proper temp by morning. It never did! Called Geek Squad first thing and we've been waiting for replacement which won't be till 10/7 !!! High end fridge like Viking and it doesn't work from the get go, is unacceptable. Big disappointment, we should have gone with another brand.

More sturdy than previous Viking fridges, but got delivered with a dent

Very happy with our new appliances. Now our kitchen looks much more cozy and familiar.We hope to enjoy them very much

It is unbelievable that you can pay $10,000 for a Viking fridge at Best Buy's and it arrives with broken hinges and neither Viking or Best Buy's will take ownership. Now Viking has come in and told us that this may take another 7 to 10 days to fix and that I may have to pay for part of the cost!!! A fridge that has been purchased and installed by Best Buy's and never used!

We had it for one month Abd we are happy with Looks and functions very well

Nice unit!! Well made product hopefully this will last several years.