Window Air Conditioner Install (12,000 BTUsand Larger)

The installation of my new Arctic Wind 12,000 BTU air con (model 3AWTWH120002A) went so pleasingly smoothly! I was already happy with the discount from $699 to $379. Technicians Joseph Julian and Mario were professional, friendly, knowledgeable and a pleasure to speak with. Strangely, Fedex had delivered the air con outside our car garage in the rear, instead of at the front door, without notification. We could easily have hit it with the rear of our car if we were not careful. Joseph and Mario said no problem, quickly put the air con on their trolley and rolled it to the front, and carried it up the front steps to our front door. The installation was quick, and the air con is satisfyingly cold and strong. They then took away the boxing materials and old air con, left our area clean and neat. I thought it was worth paying $129.99 for the installation. I also want to compliment the Best Buy phone rep Tim Dahl who spent a substantial amount of time helping me to select my air con, answer my many questions (e.g. about whether the wall power socket was for 230 volts), all with great professionalism, humor, and patience! Tim, Joseph and Mario really put the Best in Best Buy, in my opinion, and Best Buy would do well to take good care of such good employees!

I am a senior and had no way to install a large AC unit in my window. I chose a unit that included delivery and installation. 2 guys showed up and had the unit installed in less than a half hour. They were polite and knowledgeable and even cleaned up after the install. Very pleased!

The installers were kind, courteous, and professional. They took the time to do the job correctly! The cleanup crew left a piece of the old air conditioner. I was able to throw it away myself. Other than that excellent job!

I pay for convenience nothing was easeier than having Best buy install my window AC. The installers were extremely kind & did a great job.

Best job done,they explained everything mark and Erick were awesome,They arrived on time and did a great job and explained how to use everything.The ac unit is amazing it really worked I tried others and they just blew hot air but this is amazing it really works,I used best buys tech support if you don't have it you should get it.well overall I'm very pleased with my product and the service.Doesnt take up much room at all and you can use it year around,has a heater and humidifier.