You're excited to buy a new Gaming Handheld — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What happens if my handheld gaming device's screen develops bad pixels or a shadow image?
A: If your screen has at least three pixels that are always the same color or a ghost image that won't go away, Geek Squad will repair it to look like new.
Q: What if my battery won't hold a charge?
A: The plan includes a one-time replacement for your original rechargeable battery if it fails to hold a charge.
Q: Can this Geek Squad Protection be transferred to a new owner?
A: Yes, you can transfer your Geek Squad Protection when you sell or give away your covered product. There are no additional charges or restrictions, simply call 1-800-433-5778 to transfer.
Q: Are there any fees for parts and labor with this protection plan?
A: No, Geek Squad covers 100% of the costs of parts and labor for covered repairs with no hidden fees.
A: No, Geek Squad takes care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
Q: Does Geek Squad Protection cover a handheld gaming device that won't turn on due to a power surge?
A: Yes, Geek Squad Protection covers power surges and fluctuations, including those caused by lightning strikes.
Q: Does Geek Squad Protection cover accidental damage to my new handheld gaming device?
A: Yes, Geek Squad Protection covers you for accidental damage to your device.
Q: What if my screen develops bad pixels or a shadow image?
A: Geek Squad will correct the issue if your screen has at least three pixels that are always the same color or a ghost image that won't go away.
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