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2-Year Standard Geek Squad Protection

SKU: 6369328
$19.99
About $0.83/mo.
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About This Item

You're excited to buy a home audio product — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
  • General
    • Brand: Geek Squad®
    • Product Name: 2-Year Standard Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400063693285

You're excited to buy a home audio product — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.

  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the home audio product was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
  • If the remote that came with your home audio product stops working due to a covered failure, we'll replace it: Get a one-time replacement for the remote control that was included in your home audio product’s original box.
  • If your home audio product won’t turn on because of a power surge, count on us to make it right: You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.

Q: Remote to Sony Sound Bar not working, the batteries have been changed and still not responding. What options do I have?

A: Hi Shea. Thanks for reaching out about this and sorry for the slow response! For something like this, if you have Geek Squad Protection on that Sony sound bar, we can get you a replacement remote. If you don't, I'd still recommend connecting with your local Best Buy and we'll see what we can do to get you up and running, either with a replacement or fixing your current one. You can find information about your local store at www.bestbuy.com/storelocator.

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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