Acer Refurbished Excellent SH2 SH272 EBMIHUX 27" IPS Monitor 100Hz 1920x1080 Full HD 1ms Response Time Black SH272 EBMIHUX

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Don’t Buy From Acer…Or Best Buy

BuffDevil Posted 1 month ago

Damaged from how they packaged it. They would not return them because it was past 14 days. I have the total membership plan with Best Buy but they said these don’t qualify because they are so through Best Buy from Acer. Basically changing their policy without saying anything not good customer service. and of course they say read the fine print.

No, I would not recommend this to a friend

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Defective refurbished monitor

MarieroseS Posted 4 months ago

The monitor was defective, it didn't power on. I even took it to geek squad for help, it still didn't work and because I passed the return window, they won't replace it or reimbursed me.

Brand response from TeamAcer

Posted 2 months ago

Dear MarieroseS,
We are sorry you are having power issues with your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact Gierd who provides warranty service and support for the recertified products. Contact information should be included in the box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:

[email protected]
956-405-6456

Best regards,
Acer America <img src="https://s3.amazonaws.com/stratos-logos/logos/acer.png" alt="acer" title="acer" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

very unhappy with product

satisfied Posted 6 months ago

The item was shoved a big box with two wades of paper. There were multiple scratches all over the screen. We returned the item.

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