Customer Ratings & Reviews

Geek Squad that came to my home and installed our new computer, dvd player, wii game installed. He went above and beyond to make sure everything (and then some) was working great. Very happy

Geek squad on two separate visits were unable to resolve the problem. The first time they said I needed another part. Got the part. Then I once again called Geek Squad to come out two finish the job. They said I still got the wrong part and they recommended that I should return the entire set up and then call them again. I chose to keep my computer set up as is and find another way to deal with the problem. However, that didn't work out either. So, I'm going to keep the computer set up as is and find another way to fix the problem.

Easy peasy! Have the geek squad help you with it.

The agents were up with the latest technology and completed the task in no time. Both of them were so nice as well.

Printer is same brand as last one but has desirable features last one didn't have, making operation much easier.

The 2 Geek Squad gentlemen that came were very helpful in getting my laptop working properly and my printer working.

The squad solved the download problem on my new laptop.

The graphics card was installed well and upgraded power supply really helps. Great job thank you.

My appointment was for December 26, in the AM. Lazaro called me about 20 minutes before he arrived and was right on time. He greeted me with a warm welcome and was very efficient and informative. He was very warm and friendly and I was extremely impressed and happy with his professionalism and his efficiency. I would definitely request him in the future.

Agent transferred the data on iPad to my new laptop. He also willingly hooked up my sound system. He worked efficiently and cheerfully on my “to do list” some of which came as a surprise. It all had been previously ordered but was not communicated to him.

Victoria did a great job of connecting the printer and setting up the laptop with the docking station, larger monitor and keyboard. She explained everything very well and was very helpful. Her pleasant and positive attitude were impressive also. Very much appreciated and thanks!

Knowledgeable and friendly, got me up and running in good time!

Not needed. But the Geek Squad was very helpful in my decision

I have been a Geek Squad member for several years, through several home visits and never been let down. Service is top notch and the techs are attentive and highly skilled.

If you buy ANYTHING Electronic from Best Buy dont forget to get this. If anything goes wrong they are fast friendly and professional. They fix just about anything.

The Geek Squad set my new computer up quickly and well and moved my old computer to a new location. There was a small issue with moving the old computer and another agent came and fixed it in no time and with no charge, I was very satisfied with the service.

The agent from Geek Squad installed my new computer. Transferred all of my data from the old computer. Installed updates that I purchased and answered many questions during the process

Technician had an excellent knowledge of the computer world and not only got his assigned task done rapidly but took some time to teach me a few tricks to make my photographic work easier.

Zachery has been troubleshooting a locking up problem on my laptop. He is a very professional and knowledgeable technician and very dedicated to resolving my intermittent problem.

The tech was very helpful: performed my data transfer, made sure my new iPad was synched with my printer, and gave me tips on erasing data on my old iPad