Add-On Video Device Configuration & Demo
About This Item
- General
- Brand: Geek Squad®
- Product Name: Add-On Video Device Configuration & Demo
- Other
- Estimated Time to Complete Service: 30 minutes
- Required for Service: Customer supplied video components and any cables required for setup. An existing, functional network if network services are desired.
- Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
- UPC: 400066461645
Save yourself the hassle and have us set up your new video device (media player, video game console, etc.). If needed, we’ll complete any initial software configurations your TV might need so it can be ready for us to configure your video devices. We’ll connect up to two video devices to your TV or A/V receiver and configure the picture, sound, and general settings. We’ll then connect up to two video devices to your existing home network and perform any necessary firmware updates. We’ll also configure up to three subscription services or profiles on your video device(s), and we can set up screen mirroring using your compatible mobile device. Once the setup is finished, we’ll take the time to demo your new technology and make sure you know how to use it. Finally, we’ll ensure that all wires and cables are neatly dressed, and the workspace is clean when we finish. Best Buy’s TV services are backed by a 90-day limited workmanship warranty.*
- Delivery and unboxing: Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new video device to prepare for setup.
- Configuring your TV: We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
- Connecting your video device: We'll connect up to two video devices to your TV or A/V receiver and configure the picture, sound and general settings.
- Connecting to your home network: We’ll add your video device(s) to your existing wireless network and perform the necessary software or firmware updates.
- Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to three subscription services as needed (Netflix, Disney+, Amazon Prime, etc.).
- Neatly dressing visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
- Configuring mobile app: If you’re interested in screen mirroring, we can help you download and configure the required app on your compatible mobile device.
- Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in.
- Delivery and unboxing: Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new video device to prepare for setup.
- Configuring your TV: We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
- Connecting your video device: We'll connect up to two video devices to your TV or A/V receiver and configure the picture, sound and general settings.
- Connecting to your home network: We’ll add your video device(s) to your existing wireless network and perform the necessary software or firmware updates.
- Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to three subscription services as needed (Netflix, Disney+, Amazon Prime, etc.).
- Neatly dressing visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
- Configuring mobile app: If you’re interested in screen mirroring, we can help you download and configure the required app on your compatible mobile device.
- Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in.
- Delivery and unboxing: Your service includes delivery to a room serviced by an elevator or up to the third floor. Then, we’ll unbox your new video device to prepare for setup.
- Configuring your TV: We’ll complete your smart TV’s initial software configuration process so it’s ready for us complete your service.
- Connecting your video device: We'll connect up to two video devices to your TV or A/V receiver and configure the picture, sound and general settings.
- Connecting to your home network: We’ll add your video device(s) to your existing wireless network and perform the necessary software or firmware updates.
- Configuring your subscriptions and accounts: Once connected to the network, we'll configure up to three subscription services as needed (Netflix, Disney+, Amazon Prime, etc.).
- Neatly dressing visible cables: We'll make sure that all wires and cables are neatly dressed and that wire ties are used when necessary.
- Configuring mobile app: If you’re interested in screen mirroring, we can help you download and configure the required app on your compatible mobile device.
- Programming remote controls: Our installers will program manufacturer or service provider remote controls (DirectTV, Xfinity, etc.) and, if applicable, configure an existing voice control device for basic TV control commands.
- System demo and education: Once the services are completed, we’ll perform a system demo to show you the features and benefits of your new technology. We’ll answer any questions you may have and discuss additional solutions that will improve your experience.
- Cleaning up and removing packaging: After the installation, we'll clean up the work area and remove any packaging your products came in.
Disclaimers
- This service does not include TV assembly and/or mounting, network setup, antenna setup, setting up a soundbar or receiver, or wire concealment.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
- This service does not include TV assembly and/or mounting, network setup, antenna setup, setting up a soundbar or receiver, or wire concealment.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
- This service does not include TV assembly and/or mounting, network setup, antenna setup, setting up a soundbar or receiver, or wire concealment.
- Additional charges may apply for delivery or services in extended areas, and the charges are based on location. Service returns cannot be accepted after installation services are completed.
- Add-on services must be purchased and scheduled at the same time as a primary installation, or your appointment may be rescheduled with additional charges.
- We provide a 90-day workmanship warranty on applicable services. If a service call is needed within the warranty period, there will be a $99.99 deposit plus applicable taxes at the time of scheduling which will be refunded to you if we determine that there was a defect in our workmanship. This warranty begins from the date of service completion.
Q: How long is the workmanship warranty for this service?
A: The workmanship warranty for this service is 90 days.
Q: Will the technician configure my TV's software?
A: Yes, the technician will complete your smart TV’s initial software configuration process.
Q: Does the service include cleaning up the workspace?
A: Yes, the service includes cleaning up and removing packaging after the installation.
Q: Does the service include a demo of the new technology?
A: Yes, the service includes a system demo and education on the new technology.
Q: Can the service provider program my remote controls?
A: Yes, the installers will program manufacturer or service provider remote controls.
Q: Will the service include unboxing of my new video device?
A: Yes, the service includes delivery and unboxing of your new video device.
Q: How many video devices can the service connect to my TV?
A: The service can connect up to two video devices to your TV or A/V receiver.
Q: Will the installers connect video devices to the TV?
A: Yes, they will connect up to two video devices to your TV or A/V receiver.
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