Customer Ratings & Reviews
See more imagesAlamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
- Model:
- BT-9896H-GG
- SKU:
- 6497007
Customer reviews
would recommend to a friend
- Rated 4 out of 5 stars
Desk chair
bruss Posted
Assembly took a bit of a struggle. Could have used an extra hand. There were a few flaws, so three stars are the best I can do.
I would recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
- Rated 3 out of 5 stars
its ok
VanessaM Posted
its sturdy, its pretty. I love that its spacious but I dont like that it doesnt straighten up the back. and I didnt think to check before I purchased.
No, I would not recommend this to a friendBrand response from Customer Care
Posted
Hello, Vanessa! We hope you are having a great day and we appreciate your business. Your feedback is important to us and to other customers. Thank you for taking the time to share it. If there is anything else we can do for you, please let us know! Customer Care (TJ)
- Rated 4 out of 5 stars
"Two times is a charm"
Bill Posted
The first one delivered was missing parts. Which wasn't a big surprise because the box was destroyed during shipping. The second one, the box was in good shape. There were no missing parts. The chair went together well and is very comfortable. Too bad it took you twice to make it happen.
I would recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
- Rated 4 out of 5 stars
Solid chair, comfortable and supportive.
Rolando Posted
This chair comes as advertised. Its supportive and comfortable. The "leather" is synthetic, soo don't expect cow hide grade/quality. It is durable, and easy to keep clean. Assembly was quick (I got it done in 20 minutes).
I would recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
- Rated 3 out of 5 stars
Chair wants to fold down
chair Posted
I believe something is wrong with this chair. It constantly wants to go into the folded position. I see there are two small points that should hold the chair in the upright position but they wont catch I use the levers on the side of the chair but have had no success. I like everything else about the chair but this folding action is very frustrating.
No, I would not recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
- Rated 5 out of 5 stars
Computer
Cradle Posted
Chair was as advertised. Was easy to assemble. Is comfortable and sturdy. .
I would recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
- Rated 5 out of 5 stars
chair
NargesV Posted
great Cahir an did love how comfortable it was mad easy
I would recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - White
- Rated 5 out of 5 stars
Office chair
LouC Posted
Easy to assemble very comfortable and does take up a lot of space
I would recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
Brand response from Kara - Product Support
Posted
Hi Lou! We are so happy you are loving your chair. Thanks also for addressing the ease of assembly as that can be a big concern for some folks. We thank you for being a valued customer and look forward to working with you again soon. Customer Care (TJ)
- Rated 5 out of 5 stars
Very nice
NR81 Posted
A very comfortable chair. Looks great and was very easy to put together.
I would recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
- Rated 1 out of 5 stars
hydraulic lift broke
DavidC Posted
hydraulic lift broke in less than 6 months and to fix it they need an invoice not a receipt which makes no sense
No, I would not recommend this to a friendThis review is from Alamont Home - Hansel Contemporary Leather/Faux Leather Executive Swivel Office Chair - Black
Brand response from Customer Care
Posted
David, Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you in getting a warranty claim started. Please provide all the information you have available so your original order may be identified and the exact product as well. Customer Care (TJ)