
Rating 4.3 out of 5 stars with 88 reviews
4.3- Overall Performance (27)
- Speed (4)
- Noise Level (3)
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Tank
It’s quiet and never too hot no matter what settings you put it on. I can confidently and comfortably stream at 6000 bitrate for hours and hours while getting great FPS. I run everything on max settings, 1440p and used to use my 4K TV at first which also ran max settings but 60 FPS because of the 60htz TV. This thing saved my youtube channel lol
Posted by MynamesnotRick
- Rated 5 out of 5 stars
Pc review
The Alienware PC is a powerhouse that excels in both performance and design. It handles ultra settings with smooth frame rates, stunning visuals, and a quiet, efficient cooling system that keeps temperatures low even during intense gaming. Its sleek design, customizable RGB lighting, and lightning-fast SSD make for an impressive experience with virtually instant load times and smooth multitasking. Whether for gaming, streaming, or demanding tasks, this PC delivers consistently. For anyone serious about performance and reliability, Alienware is a top choice and worth every penny.
Posted by KaelanM
- Rated 5 out of 5 stars
For $1700 you cannot beat the speed
I got this tower on sale after a cancelled order through Dell for an inferior machine that got put on backorder for over a month. Best buy hooked me up with a ready to pick up machine that sidestepped the issues with the geforce 4060ti graphics card and with an upgraded memory size. I can’t hear this run, even when clocking difficult games. The simple and refined LEDs make this a fun but more elegant tower than Alienwear’s prior towers. The R16 tower is a great choice for out of box gamers not looking to tool around with hardware and drivers. The liquid cooling system thats completely enclosed is a great touch for this machine. I can run music apps, movies, and games all at the same time without busting a sweat. A+++. Sidenote, Dell service end is hit or miss. The guy who helped cancel my order was super chill and directed me to get an in hand machine from store current inventory and that lead me to Bestbuy. 0% financing for 24 months was cool too. Snag a large curved uhd monitor for the full experience.
Posted by IanK
- Rated 3 out of 5 stars
Crashes randomly within 2 weeks out of the box
Let’s s start of the pros - love the specs Intel i71400KF / RTX 4070 Super, and 1000 watts, suitable for my gaming needs, and overall size of the rig, not overly bulky like most rigs. Now for the cons - within 2 weeks of owing it out of the box, I had several random crashes and unresponsive, even with the latest drivers update, as well as windows 11 updates. Only comes with 1TB M.2 2230, would’ve been nice if it comes with at least 2TB M.2 2280, oh and the most hideous RAM looking ever for a modern gaming PC, would’ve been nice with RGB lighting RAMs like most others. It’s my first Dell PC gaming rig and it’s not a good experience out of the box within less than a month of ownnh. For the price of $2,199 retail I expect a better experience. I might return it and try my luck with AMD Rizen 7 instead of Intel.
Posted by BukMone
- Rated 3 out of 5 stars
Good when it works, takes forever to fix
I was forced to buy a pre-built because in combination of sales and the current market at the time, this was way cheaper than building my own desktop. I didn't really need something this fancy, and I was coming from rigs built to handle 1080p gaming, but I really wanted to try and step up the graphics so I went and splurged. As usual with Dell, they keep hounding you to purchase extended warranties as soon as you setup the device. One of the benefits of pre-builts though, you don't have to look for drivers to update as big brands tend to partner well with Microsoft to deliver the updates together with Windows. With my setup, it's able to easily handle two 1440p monitors (LG Ultragear), although I think the most resource-heavy game I ran on this rig is Final Fantasy XIV with a lot of graphical mods. I'm also able to do video editing while playing at the same time without any issues, and I haven't heard the fan go full blast. Now onto the cons, I got a CPU Fan Detect Failure on this rig a little over a year of ownership. Sadly, no more manufacturer warranty, but as a Total member, I was able to send it in for service through Best Buy with the $99 deductible. They had my PC for a month, and came back with the same issue. Since the CPU cooler is proprietary, you can't simply slap on an aftermarket part. They're sending it in again to GeekSquad City so I'm probably gonna be out another month for this one. Overall, at the time of purchase, I think it was a good value. But if something fails, it's gonna be a tough fix. Maybe it's Best Buy's issue with the repair, but parts shouldn't be failing prematurely.
Posted by Randall