
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I bought a $1000 refurbished Apple Mac from Best Buy. The battery would never get over 81% on the charge and the keyboard had numerous issues where a character had to be typed several times to work. Was extremely disappointed with this and was happy at least to get my money back.
Posted by MacBook
Great quality screen. Cannot update to most current version of course, but helps me do what I need to do for now. Great price. Refurbished item but almost like new. No scratches.
Posted by FengC
When I first recieved the computer the "r" and "7" keys were working terribly. I wish I had returned it at this point but I needed it for work and unfortunately missed the deadline. I was motivated to finally write this as the "s," and "1" have become faulty. The keys get jammed or just don't register at all, it took me nearly 10 mins to write this alone. Other than that the product came and is still in perfect condition. However, I can't give this higher than a one star due to how frustrating it is to type messages on this keyboarrd.
Posted by CLTMacBuyer
Customers are enthusiastic about the condition of this refurbished MacBook Pro, with many receiving it in excellent shape. However, some users experienced issues with the keyboard, reporting sticking keys and unresponsive characters. Concerns were also raised regarding battery performance, including instances of low maximum charge and battery health warnings. Overall, the product's condition is praised, but keyboard and battery reliability are significant drawbacks for some buyers.