After conflicting back and forth between AVRs, an BB employee show me this hidden gem. The Arcam AVR 20 checked all my boxes; plenty of HDMI, 7 channels of A/B amplification @ 90w all channel driven, 15 channels of pre-amp outs, Dirac Live. My only complain I have is that their menu can be glitchy or difficult to navigate, if Harman/Arcam can keep updating and improving the software then this unit can be easily a 5 star AVR.

This AVR took my audio to the next level. Super crisp and dynamic. It uses DIRAc for calibration which in my experience gives better desired results compared to other room correction software. I purchased this as an open box. It had issues immediately upon installation. Best Buy shipped it out and got it resolved, although it took two trips to Kentucky Geek Squad to get it right! Currently having connectivity issues. It appears to have low power output on the HDMi as my HDR signal is getting dropped on a 50’ active optical hdmi cable. All in all throughly pleased with the sound quality and aesthetics

Wow…sound quality is way better than my onkyo or denon receivers. Dirac is great but far more complicated than your typical correction software. This is my first Arcam product due to its price point however its a quality piece of equipment that has elevated my home theater.

The features and quality of this unit is beyond my expectations. Both music and movies are for pro level. Good job Arcam and Bestbuy - best deal ever, even in open box, it is still in good condition and I'm highly satisfied. I'm able to use 15 speakers and 2 subwoofers in auro 3d and dolby atmos configurations. Sounds amazing even with mix old and new speakers after calibration. Experiencing this at home is seldom, so many thanks for making it possible!

So far this product has been terrific. I was able to install it and enjoy it within hours of getting home. It was an open box item and was a terrific deal. It’s clarity is great, dialogue is clear, still learning how to maximize surround sound. If it holds up,I expect to keep it in my family room home theater until it’s obsolete. More than enough power.