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TheSteverino Posted
No WiFi! All the photos are of a different product! Once again I've been burned by Best Buy and their occasional practice of having completely wrong images that make you think you are getting a better product than what they are actually selling. Guess I have a bad habit of trusting the pictures. Never again. This one's going back...wasn't a good deal because there is NO WIFI-AC as shown in the photos.
Posted
Dear The Steverino,
We appreciate you notifying us that the pictures on the reseller's website do not accurately depict the product. This feedback will be forwarded to our team so that corrections can be made. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return of the motherboard.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2411010430-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
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Christopher Posted
Works exactly as it should, never opened box, very friendly computer people there too.
Luis Posted
The ASUS PRIME B550-Plus is one of those motherboards that doesn’t try to impress you with flashy RGB or gimmicks — it just delivers stable, dependable performance for gamers, creators, and everyday users. Built around the B550 chipset, it supports Ryzen 3000 through 5000 series CPUs, making it a great fit for anyone looking to maximize the AM4 platform. Build quality feels solid right out of the box. The board has a clean, professional look — black PCB with subtle silver accents — and it fits nicely in most ATX cases. Installation is straightforward, and the BIOS is one of the easiest to navigate, especially if you’re new to PC building. ASUS really nailed the setup experience here. Performance is excellent for the price. You get PCIe 4.0 support for your GPU and one M.2 slot, along with a second PCIe 3.0 M.2 slot for extra storage. Memory overclocking works smoothly — hitting 3600 MHz on DDR4 is easy with a decent kit. The VRMs are decent for mid-range CPUs like the Ryzen 5 5600X or even a Ryzen 7 5800X, though it’s not meant for extreme overclocking. Connectivity is another plus: you get plenty of USB ports, including USB-C, dual M.2 slots, and good audio quality for the price range. There’s no built-in Wi-Fi, which might be a downside for some, but an inexpensive Wi-Fi card or adapter solves that easily. Pros: ✅ Great stability and compatibility with Ryzen 3000–5000 CPUs ✅ Clean design and user-friendly BIOS ✅ PCIe 4.0 + dual M.2 slots ✅ Solid VRM performance for mid-range builds Cons: ❌ No built-in Wi-Fi or Bluetooth ❌ Lacks some high-end extras like debug LEDs or reinforced PCIe slots ❌ Not ideal for heavy overclocking Verdict: ⭐ 4.4/5 – The ASUS PRIME B550-Plus is a smart, reliable choice for anyone wanting a solid AM4 foundation without breaking the bank. It’s not flashy, but it’s consistent, stable, and built to last — perfect for gamers and power users who value performance over frills.
Night455 Posted
Initial bugs are always hard. Ported OS, installed 2 drives. System posted. Ryzen 5000 ready out of the box. First Asus board before the warranty scandals. Hopefully its good. Bought this on sale.
Jake Posted
Very nice board, has been doing me well. Would get if you need something nice with good m.2 support.
EthanK Posted
It’s good very easy to put in and simple interactions
Posted
Dear Ethan K,
We are pleased to hear that you are satisfied with the motherboard. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2411010430-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
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JoshL Posted
Just like the reviewer before me, they screwed me and sent a motherboard with no wifi. Chat doesn't care, and just says to send it back after dumb me assumed they knew what they were selling. I am very busy, and can't always make sure everyone does their job. Built the computer before noticing, and am not willing to build it twice, or wait for a replacement since I have a time frame to get this done. So BB just gets away with blatant FALSE ADVERTISING. Maybe be willing to offer like a measly $10 gift card or something to say you're sorry. But oh no, they just get away with it. So sick of incompetence at this point!!!! BB def moved down a notch for me and my business/customers when selecting parts in the future
Posted
Dear Josh L,
We're sorry to hear that you were sent a motherboard with no wi-fi capabilities and we apologize for the inconvenience caused. This is not the kind of experience we want our customers to have with our resellers. To further investigate this problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2411009909-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KayTea Posted
S.O.'s old motherboard had defective memory slots. They're a streamer/gamer and needed a new motherboard ASAP. This one takes all their components and gets them back online.
CatherineC Posted
Built a pc using this and obviously several other items. Pc works perfectly, can run all the newest games!
Jonathan5285 Posted
Works great in 2024 if you are on a budget. Matched with the 3070 and 5600x still able to play most AAA games above 80fps on ultra settings.
DrYuckey Posted
Product fit and operation in my 10 year + old tower working fine more clarification of wire connections needed
SeanC Posted
Best bang for your buck. Solid motherboard for budget pc build.
Spencer Posted
purchased the wrong item and the refund was fast..
jayzala Posted
I got the motherboard in the mail yesterday and when I tried to install it to Wi-Fi was totally missing. It was not on the motherboard. There was clearly a Wi-Fi antenna and also a place to plug in the Wi-Fi antenna on the motherboard when I got the motherboard this is completely missing. Where is this?
Posted
Dear Jayzala,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if the motherboard you received doesn't have an onboard WIFI. This laptop model: PRIME B550-PLUS doesn't come with an onboard WIFI, neither the laptop was advertised having WIFI onboard from your seller's website. To utilize WIFI, you need to install either a USB WIFI adapter or a PCI WIFI network card. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
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Domdom Posted
This board is great, i have had theis for about 4 months and it is great. Over all whoever is seeing this, you should get it if you are going for a buget build.
Bonk Posted
comes with no Wi-Fi. doesn't really bother me but like... the pictures have wifi in them but doesn't actually come with the product. already built the pc so I'm not going to take it apart.
Posted
Dear Bonk,
We appreciate you notifying us that the pictures on the reseller's website do not accurately depict the product. Your feedback will be forwarded to our team for corrections to be made on the reseller's website as soon as possible.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2411009909-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JadonR Posted
Was the wrong board I needed a mid atx and when I talked to the guys in the store 90 percent of them had no idea what they were talking about
Waldis Posted
Best quality main board used with ryzen 5700x3d. Recomend for purchase
XXSCRUFFYXX Posted
Yea i didnt get the one with the wifi as shown. Still a good motherboard. I use wired for all of my PC but still should of got what i thought i bought
Posted
Dear XXSCRUFFYXX,
Thank you for your comment.
We certainly understand your disappointment with the quality of the product you received from your vendor and the inconvenience this may have caused if the product from the retailer was mis-labelled. If you purchased the ASUS Prime B550-PLUS motherboard, it doesn't come with an onboard WIFI device or controller. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
<img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
IloveLatinas Posted
It’s so good if will make you kill your self you will be a real one if you buy it