Customer Ratings & Reviews

I was looking for a decent Windows based laptop that has nVidia RTX built in to get away from my 2019 MacBook Pro. I am a bit of an ASUS fan, having used their products for many years due to their build quality and reliability, (I owned an ASUS laptop in the Vista era and it was a great machine, I also have a self-built desktop based on an ASUS Maximus VIII Hero motherboard that is still going strong today, almost 5 years later). After much deliberation over getting the $200 cheaper Zephyrus g14 or a MSI GS66, I came across this model. Despite the g14 being a bit faster than this model, I decided on the m15 because it seems to have almost everything that I was looking for in a laptop: Thunderbolt 3 support, an Ethernet jack, RTX graphics, an open secondary M.2 slot, a 1 TB SSD preinstalled, better temps than the g14, a serviceable battery, at least one non-soldered slot for RAM, and a color calibrated 4k display. There is one really useful feature that I was unaware of before I bought the laptop: MyASUS (the built in software) includes a battery health manager to increase the longevity of your battery. If you leave it plugged in all the time in a docking station, it can be set to prevent the battery from charging beyond 60% or 80% of capacity depending on your chosen setting. It only stops the charging while the program is running in the background and can easily be disabled if you plan on taking the laptop on the road and need to charge to full capacity. The display is nice and crisp, Windows 10 v2004 still has some bugs with the default 250% display scaling in some programs. iTunes is barely useable (not surprised, it is Apple's issue). I also haven't figured out the best setting for games yet either. Playing games at 4k with the default Windows scaling seems to downscale some games, although I am not entirely sure. (I had to run the nVidia RTX Elevator demo using compatibility mode to disable the scaling to get it to even open.) Jedi Fallen Order runs at ultra settings and 4k resolution fairly well, it dropped a few frames but it was not unplayable. That is to be expected of the RTX 2060. This is not the max-q variant of the 2060. See the attached screenshot of GPU-Z for more info. When the laptop is set to turbo mode, it will increase the GPU's clock speed up to 2025 Mhz as needed. I don't notice much if any ghosting on the display, I am not a competitive online gamer so a high refresh rate isn't as important to me. Watching movies is a fair experience, the display has amazing color and contrast but there is some flashlighting in the corners of the screen on dark scenes that can be an annoyance and some movie playing apps tend to get the fans ramped up as well, which can drown out the mediocre speakers. A good pair of headphones would make it a much better experience. The keyboard is excellent compared to the butterfly keyboard on my mac, the keys are stiff and have a good tactile feel to them. The Aura backlighting is nice to have although it could be just a bit brighter. Keyboard backlight is just right at max brightness in the dark, and unlike the silver keyboard on the g14, the keyboard is easily legible on the m15 in the light with the backlight on or off. I also like the fact that F5 is set to change the boost mode with a tap and F6 is a shortcut to launch the windows snipping tool. I am not aware of there being a Fn lock on this laptop though, so you always have to hold the Fn key first. I hope that ASUS will push out a BIOS update in the future that allows you to disable the power button LED, it is bigger and brighter than all of the other status leds below the screen and it appears to always be red. It is slightly annoying to have it in the corner of your vision constantly. Finally, I wanted a laptop with good linux support. I moved the factory NVME M.2 SSD into slot 2 and installed a 250Gb SATA M.2 drive in slot 1. Only slot 1 supports SATA M.2 drives but both will support NVME drives. I was surprised when installing Fedora 32 that everything was fully supported on the laptop as far as I cold tell. The intel integrated graphics are enabled by default and drivers for nVidia had to be installed manually which also requires Secure Boot to be disabled in the UEFI to get them to load. It appears to be running very smooth so far. I also tested booting off a USB drive with Linux Mint 19.3 but driver support for that was lacking with no touchpad or wifi support out of the box. All-in-all this is a beautiful laptop with quality hardware and good build quality. I would easily recommend it for the power user or professional that likes to play a AAA title here and there and wants a laptop that can play them in style.

I bought this mainly for photography work as well as occasional videography work on the go. It hasn't let me down yet. The 4K screen has incredible color reproduction. Yes they call this a gaming laptop, however at this point if they label certain products under a "gaming" tag, more times than not it'll be higher spec'd hardware than non gaming versions. This 4K screen only does 60hz, which is NOT what a gamer would want these days. This laptop also comes in a 144hz and 240hz screen versions. If you're gaming only, I suggest those versions. If you care more about using your screen for work, then this 4K screen model is excellent. The i7 is plenty fast and the 2060 GPU does it's job well while using Adobe's Creative Suite. The battery lasts pretty long if you're only browsing the web while on the battery. If you want to do work or gaming, it'll not only not last long, but it also dips performance because it's trying to make the battery last as long as possible. Just plug it in if you want to game or do work. I highly recommend this laptop!

Online store made the process of selecting and purchasing the product pretty easy while being able to compare and weigh pros-cons against other similar laptops. Also, in-store pickup was quick and easy and staff were friendly and helpful. The laptop itself works great so far. The system itself runs pretty much silently with a responsive and tactile, but quiet, keyboard. The layout itself is intuitive and ergonomic. And dollar for performance-wise, it's a pretty great machine. I like the adjustable and customizable backlighting on the keys, as well as the display itself. It's very crisp and haven't had any problems with any programs I normally use. I will be trying out some more demanding games and programs so if anyone has any questions in response to this review, I can probably answer them in the next few weeks. It's incredibly light considering the hardware it's packing, it charges fast, and so far the battery life stands at the estimated by ASUS (around 7-8 hours, 5-6 for more demanding programs). For the current price (I purchased it for 1250USD), highly recommend this laptop.

This laptop packs a punch. Beautiful graphics. The RTX2060 card adds a lot of nice details with lighting and reflections. Although the panel is only 60hz, but the 4k image quality is great. Its also anti-glare, so it does well in brighter environments. Lightweight, efficient. Cant go wrong with this thing.

Setting my laptop standards down to the 2014 4th gen intel level, I was astonished at how insane and seamless getting started with this computer was. My laptop prior to this was a Toshiba E45t-B4204. The service and support Best Buy provides is incredible; the store’s staff are honest with what they recommend. The only downside to this model is the fact that it doesn’t have a front-facing camera but aside from that, I can’t wait to be using this laptop for the next 7-or-so years! Anyway, this laptop has gone beyond what I thought it was capable of and I’m excited to be the one using this for my future e-commerce endeavors :)

Very good. Fast ssd. I undervolted the CPU and GPU for lower temps. Great display. I wished it had a higher refresh rate though. I easily got over 60 FPS with high-ultra settings on some games

I'm giving it full stars I love it. I like the color and the keyboard and the metal body. 4k UHD Screen and a RTX 2060 more then sufficient for what i need since its my mobile machine and not my main one. Only problems I've had so far is 1 BSOD after the first round of windows updates upon the reboot but i havent had it since. Also, once i finished updates i started getting some weird cwp.dll cant work within this OS or whatever i looked it up and said something to do with defender but its a software issue not a hardware one and doesnt seem to affect how the laptop is running. Temps seem on point. I'll likely just wipe the whole OS and reinstall my own and individually do the drivers and i bet that error message goes away. I got it on sale as well and when i looked it up on other sites i saw it range from 1700- just over 2k so i feel like i got a steal and ASUS is a good name.

I will be returning because I found a 3060 desktop directly from ibuypower, but I will miss this laptop! The 4K display is drop dead gorgeous. I have had no problems with it and part of me wants to just keep it. When you have a MacBook, a work laptop, and a desktop coming beginning of June, you just can’t justify keeping it. Pros: the keyboard is really, really nice. The case is svelte. The screen is amazing. The 2060 can handle a ton of stuff. Cons: the CPU is a bit of a bottleneck when playing warzone (mid high settings), listening to music, chatting on discord, and streaming TV at the same time. No display port output. Rebuttals to negative reviews: I have not had any problems whatsoever with overheating. Summary: get this laptop. It’s a GREAT deal.

A year plus later and it’s still working like a dream. I mostly use it to record and edit, but I game on it when I travel. Runs all my software and games like butter. With that being said it tends to get very loud when running certain programs. But seeing as it’s my secondary machine there’s not much to complain about.

Great laptop. If you are ok without a web camera when 720p web cameras are the norm and they are no longer relative! I would recommend this laptop for sure it does not look like a gaming laptop unless you get up close and that’s great for creators. It’s also a legit gaming laptop as well but you may want to go for the 1080p version for faster refresh rates but for us the 4K is the way to go: NIVIDIA now has gaming video drivers and studio creator drivers so any fast dedicated video card by NIVIDIA is the way to go! I did a video review and unboxing on my YOUTUBE channel. Unboxing and review: https://youtu.be/VcukJGdnCho

So far so good. been with this laptop for over 2 years. Battery still runs very well. Love the screen. You can play anygame with average graphics. The problem for me would be that the laptop and its charger are really big and heavy. If it werent for that it would be a 5 stars.

It's a pretty awesome computer, specially for some who are starting out in gaming like me. Runs smoothly and looks amazing. It's lightweight, which is great because I prefer to not overload myself with things, and the sleek black design looks amazing in basically any set-up.

I bought this laptop to run drafting software and so far it has performed flawlessly. Only con I have found is no built in webcam. I would definitely recommend this laptop for anybody.

Was the best thing around when I got it spilled my beer on it and it still going strong though I wouldn't recommend doing that because it was an accident.

Great PC!!! Very light weight 1TB SSD I also installed another SSD 1TB. It starts up super fast!!! the 4k is just like my tv. worth every penny! great for traveling.

Bought to replace my old Dell for gaming, video editing and animation. So far works perfect. Sure the fans make noise when its working hard, That's like complaining your race car is to loud when your going fast. Quick Video: https://youtu.be/aUOw16Qxofs

Loving this laptop so far! Its nice and sturdy and cant wait to start streaming again. The RGB keyboard is excellent and the keys are well like a laptop and overall better then most laptops but not great. I use a mechanical keyboard so this makes up for it. This is definitely an upgrade over my 2017 omen. The main problem I have isn't with the computer, but Bestbuy themselves. I purchased this as an Open Box-Excellent and upon Opening it I had to clean it due to the greasy fingerprints and sweat stains all over the chassis and touchpad and the back also had some scuffs on it. I have no problem with this condition (In fact originally went to buy a satisfactory condition one), but its not as advertised and the price was about $80 more

I was an Apple Mac user for a long time but I was pretty bored with the same old style. After some research I found this laptop. I just gotta say I love this machine. I use it for gaming, photo and video editing and the typical web browsing. This has been a beast!

Bought this gaming laptop to play the new Microsoft Flight Simulator 2020!! It has everything you need to fly and the graphics are outstanding. I have it in my classroom and looks great... can't wait for remote learning to be over to show the Middle School Students in my Flight & Space class.

This laptop is everything you need (and then some)! The graphics are beautiful and it is very user friendly. I can run all of my favorite games and more on this! I highly recommend this laptop to ANY gamer as it is amazing. I like the hub where you can control your fan speed and such, it really comes in handy!!