Customer Ratings & Reviews
See more imagesASUS - Vivobook 17.3” FHD Laptop - Intel Core i9 with 16GB Memory - 1TB SSD - Silver
- Model:
- K3704VA-DH96-S
- SKU:
- 6568135
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
ASUS Vivobook 17: A Laptop I Enjoy Very Much
tjswizz Posted
Nice display, good CPU performance though not at the top end of the 13900h, however this is expected in a laptop of this design. For multitasking, office and light editing this will do wonderfully. You can upgrade the single slot of ram from 8gb to 32gb for 40gb dual channel ram if you wish. I did and it was quite easy and a smooth process. Also recommend enabling Volume Booster under MyASUS in Device Settings. Makes a noticeable difference for the sound quality. I've only had this laptop for roughly a week so my opinion could change in the future. But in the present I am very happy with the device for the price paid and would recommend on sale or even at full price. Things I wish it had: Dedicated Graphics: Nvidia/AMD Higher refresh rate display: 120-144hz vs the 60hz it has Better scoring i9 13900h No soldered ram so higher upgradability potential. Max 40gb ram.
I would recommend this to a friend - Rated 5 out of 5 stars
Light, sleek and fast
CaryE Posted
totally fits my backpack and has a massive screen. Set up was a breeze. Also, I got BB to price match which was great because I used my BB CC Card and received no interest payments.
I would recommend this to a friend - Rated 5 out of 5 stars
My ASUS Vivobook
FabianL Posted
the laptop is excellent, the performance relative to the price is optimal.
I would recommend this to a friend - Rated 3 out of 5 stars
Asus Vivobook
WilliamB Posted
When your opening up the laptop in the middle, you are touching right where the camera is at. When you are using the backlight, the silver keyboard is hard to see. I haven't used the computer often, so I might have to get used to it. I used the battery on the computer one time and received about 3 hrs, on 75% of the charge. Speed is excellent.
I would recommend this to a friendBrand response from ASUS Answers
Posted
Dear WilliamB,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2508024587-0001) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
ASUS Vivobook 17: I love it!
Ward Posted
I love everything about my Asus Vivobook 17! The screen is a great size, and the amount of RAM is perfect. Speed is very fast. Setup was very easy. No complaints. I have had it almost two years. My son wants one now!
I would recommend this to a friend - Rated 5 out of 5 stars
Love my new computer!!!!!
CFowler Posted
Needed an new computer and I love it!!!! My personal laptop had stopped working. We went to Best Buy to look for a new one and found a fast, nice-looking computer. Fast is important to me. This computer does everything that I need it to and many things that I didn't know I needed but am happy to have. Lots of space and Fast. I love that I was able to get the i9 Intel Core - it will last me a long time. The Display is beautiful. Colors are sharp.
I would recommend this to a friend - Rated 5 out of 5 stars
GREAT VALUE. GREAT PERFORMANCE
DavidR Posted
Took some learning to get everything set up correctly. Works great. much smaller, lighter and quicker than expected.
I would recommend this to a friend - Rated 5 out of 5 stars
Super Laptop - Super Deal
UhClem Posted
Great laptop. It is very fast indeed. I was surprised at how light it is compared to my last 17" laptop.
I would recommend this to a friend - Rated 4 out of 5 stars
ASUS 17.3 Laptop
RobertS Posted
A little slower than I expected. Finger identification is not working like it should
I would recommend this to a friend - Rated 5 out of 5 stars
Great Laptop
StevenB Posted
Love the large screen! Also, love that it has the number keys across the top of keyboard as well as on the right side. Love the ability to unlock with fingerprint instead of using a password. Keyboard is sleek and keys are easy to press.
I would recommend this to a friend - Rated 5 out of 5 stars
Asus
PaulC Posted
The computer starts very fast and has long battery life. Very good laptop.
I would recommend this to a friend - Rated 3 out of 5 stars
It is like for a child
JenniferD Posted
Didn't like me . Too slow. It is like for a child.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear Jennifer D,
We sincerely apologize that the ASUS K3704VA Laptop did not meet your expectations. We understand how important smooth performance is, and we’d like to help improve your experience..
To help address the issue, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2508024587-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/ <img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Good future buy
DanielS Posted
The laptop certainly meets all our needs and will usable for a long period of time.
I would recommend this to a friend - Rated 4 out of 5 stars
Good computer
RobertP Posted
So far so good ‘ nice computer. Good picture.Nice and clear.
I would recommend this to a friend - Rated 1 out of 5 stars
It stopped working within a few days
I had to replace it within a few days, cause it stopped working
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear SANDRAwalsh,
We are sorry to hear that your ASUS K3704VA Laptop stopped working within just a few days of use, and we sincerely apologize for the inconvenience this has caused. What you experienced was not intentional or representative of our brand, and we regret that your initial experience did not meet expectations.
We understand that you have returned the product for a replacement, and we sincerely hope that your new unit provides consistent reliability and smooth performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2409040693-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support <img src="https://s3.amazonaws.com/stratos-logos/logos/Asus.jpg" alt="Asus" title="Asus" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />