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LakeCowPig Posted
I purchased two of these kits to replace my Nest Wifi Pro. These have been far more stable so far with really no drops since I set it up. The range is ok on each device. My phone doesn't always switch to the closest one as I walk around, but I haven't noticed any real issues. I currently have 2 points connected to the router via a wired backhaul and those are working perfectly. I have not hooked up my last access point yet so I haven't tried the wireless backhaul. I do have one issue with the router, and that is the guest network. There seems to be a bug that when I don't let the guest network access to my local network, it also loses internet access. Everything else has been great so far.
SoundsAboutRight Posted
I'll try to be brief. This router system offers the features Im looking for from a security perspective. Parental controls, and Ai protection without subscription are great features. The bad is these features don't always work. For instance parental controls were configured to block within certain hours it would sometimes and others block outside of allowed hours. I would have to delete the device list and recreate (Happens alot). Another gripe is the 6E worked for about a week! Ive restarted the router and to no avail nothing! I'll probably have to factory reset the routers but who wants to keep doing that. Speeds are decent when things work but the software is buggy. Search problems with this router you'll find it does have a fair share of known issues. If those things were worked through I'd recommend. Right now I'm weighing my alternatives.
Posted
Dear Valued Customer,
Thank you for sharing your feedback on the ASUS ZenWiFi Pro ET12, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. To further investigate the problems you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2409030035-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
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Orig Posted
6G Signal disappears and does not show for Any 6e capable device constantly. Moving between node results in extreme lag and often needing to turn wifi on and off on phones to get them to re-connect or force them to move. Mesh Node restarts when certain laptops (alienware) try to connect to it. QoS does not work at all in any form what so ever. Even Wired devices on the Node will just lose connection for no reason until their NIC is disabled then re-enabled. Unplugging does not work. It is like the Node hard crashed the NIC. (Same devices work without fail on any and all other networking equipment. Patching and support is rare and worthless. Day 1 issues still exist. So the extreme price for these devices is not going towards any degree of support.
Posted
Dear Orig,
We're sorry to hear that you're having issues with your unit crashing. Please allow us to make your experience with ASUS a better one. We would recommend that reset this router. If the issue persit we would recommend that you have the unit sent in for servicing so we can have our team look into this issue. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Troubleshooting]: https://www.asus.com/support/FAQ/1030641/
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ASUS ET12 Review, Highly Recommended!!! I had many ASUS routers in the past, 5 plus years ago with bad luck, I think it was my ISP that was bad also, but the ASUS routers just would not work with my junk ISP at the time. I purchased an Orbi 50 with one satellite (reconditioned yet), that worked great until I updated firmware, then the satellite would never perform right. So I purchased another (reconditioned), sold the first one, and firmware locked the second one, ran absolutely great for years, and now installed it at my moms. I purchased the Orbi 963 and can not firmware lock the 963, Netgear removed the ability to firmware lock it, so the 963 took a firmware update on it, and I tried everything, I even got one for work and it took down the work server and network, I found it to be Netgear armor, so I disabled that and my ping was better to the server but still was dropping slightly, so I swapped back to the original router and ban absolutely no more drops. Every time I post my bad results on Netgear forums, Netgear DELETES them every time!!!! At home my 963 satellite just dropped out, had to reboot the 963 to get the satellite working again. I returned my home and work ORBI 963. ASUS ET12 I saw absolutely stunning reviews on the ASUS ET12, so I purchased it. THE ABSOLUTE BEST ROUTER I PURCHASED TO DATE. Set up was a breeze, I also purchased a pair of Motorola Moca adapters to get wired back haul at 2.5 gigabits per second, note I have a Netgear cable modem that also has 2.5 gbps so that goes into the WAN port on one of the ASUS ET12’s then the moca 2.5gbps goes into the other lan 2.5 gbps port on the ET12 router, now the 2nd moca connects to the WAN 2.5 gbps port on the 2nd ET12, now satellite. Now in settings after you connect in WiFi you turn on Ethernet back haul. Wow this ET12 with the December update is running stunning, all 42 devices in our house perfectly, and 45 devices at work are just rocking away. I created a IoT 2.5ghz for all of the IoT devices. The ASUS ET12 out performs the 963 hands down and with only 2 nodes. (Main and satellite) Speeds are always just outstanding on the ET12, sooo much better than the Orbi 963 ever did (that was only slightly better than the Orbi 50) On the Orbi 50 and 953 I would get 200-500 mbps down on Speedtest.net depending on time of day and other devices streaming. With the ASUS ET12 it’s like an entire new network my speeds are 500-900’s and mostly in the 600-900 mbps. WiFi on my Apple TV’s never got over 200mbps on the ORBI’s 50 or 963 but now are in the 400-900mbps, mainly 500-900mbps. This ET12 is just rock solid, it just works absolutely great. It definitely keeps my devices at the fastest they can be on WiFi all the time, vs the Orbi 50 and 953 maybe 1-3 devices are at a high speed sometimes (sometimes I had to turned WiFi off and on, to get better connection speeds on the ORBI’s ). Aesthetically the ASUS ET12 is the best looking router, and space saving design I have ever seen. I also purchased one ASUS ET12 (Not the 2 pack as I purchased for home) for work (work paid for it). The work ET12 is also working stunning !!! NO drops or network issues of any kind. All I can say is WOW!!!! This ET12 just Rocks!!!! Reference Note: Xfinity 1.2gbps down, 20mbps up home. Verizon fios 400mbps down and up for work. Firmware on all ET12 home and work v3.0.0.4.388.22127
DerekH Posted
After owning these for about one year I can say they have been flawless. I live in an old home with many walls, small rooms, and multiple levels at a total sq ft of ~3000, and with proper placement I get perfect coverage throughout the home. Wireless upload and download transfer speeds stay consistent and within reason to what I pay for through my internet provider. They are expensive, but I am someone who likes to set it and forget it. After setting everything up on the app once, I have been able to forget it for the past year which is amazing. Additionally, not that it is needed right now, but they will serve as great base stations for mesh system going forward with WiFi 7 and beyond.
DavidS Posted
I had an Asus AC88 that was worling great for many years. I really like the coverage (no need fir extenders), security features and parental control. However, as i have been adding more and more devices and home speed i felt that it was time to upgrade. Having the two units communicate wirelessly at 6G made it easier to place the units at two sifdwrent levels on eaxh side of the house. I was very surprised that about the speed and coverage. With a 600mbps ISP service i get a minimum of 350 at the farthest areas of the house that i ised to get between 50-100mbps. Closer to the units i get full speed which is about the same as tge Ethernet cable speed. It is not a cheap solution, but after using Asus routers for about 10 years, i felt that this would be a good investment.
dryii Posted
This mesh system is running excellently. I am impressed with the increased range I get from Wi-Fi 6E. The software is full of features and takes a bit to learn (app and web-based, with each having some things the other doesn't). I think one of the best features is how each device is identical. I found other brands give one main router and hardware-limited AP's. My fear with those is if the main device dies, your network is dead. With the ET12, if the router connected to the modem has issues an owner can plug the other device in and still be connected while waiting for a replacement.
Construction Posted
Bought this mesh system after being extremely unhappy with my Nighthawk AX11000 Tri-Band WiFi 6 Router router. This ASUS router is amazing. Only potential gripe is one router completely covers my whole house easily. I don't even know why they sell this in pairs unless you need to cover 6000sf home. I would have been more than happy with the one unit. Amazing coverage and speeds....one day I might plug in the mesh point.....It is that good. Yes it is expensive and maybe technology has gotten that much better in a few years, but this router is amazing.
Rexx Posted
Very fast. However the 6GHz network serms to drop out frequently. Going to tey a wired backhaul to see if that makes a difference.
Moshi Posted
Seamless setup, and super fast speeds, no more disconnecting for me
Ahsl1k Posted
Asus as always 10 out of 10.Never had any issue with coverage or performance.
ThomasP Posted
Great coverage for my home. Easy to install with their app.
Applmgr Posted
Great for its time. Works great and fast. Works as advertised
Chumley Posted
These paired perfectly to my primary Asus wifi. The coverage is amazing and they work perfectly.
Gamble52 Posted
[Employee of bestbuy] I had the tplink quad band mesh wifi 7 before these…. Those were faster but didn’t sustain speeds. These are fast, and steady.. no drops.
Tcoll Posted
Working really good so far! Setup was pretty straight forward and way easier that Linksys. Just waiting for them to be back in stock to get 1 more set.
MicahG Posted
Excellent coverage upstairs and downstairs in 1,300 home
Chris Posted
Awesome router mesh with wired back haul. My ping actually went down with these router's compared to other's I've used.
Andy Posted
So far so good. I think the extra memory to 1 gig of ram helps to make this a star
Justinb25 Posted
This asus mesh network has definitely increased speeds in my home. Might purchase another one