We'll deliver, install and make sure your new refrigerator is working. We'll connect it to existing local utilities. Additional charges may apply if not up to local code requirements.
Q: Can you explain the process of connecting the refrigerator to an existing water supply line?
A: The process involves connecting the refrigerator to a pre-existing waterline with a dedicated, accessible, non-corroded shut-off valve. Installers will install a manufacturer-supplied water filter or a new water filter if purchased. The service also includes leveling the new appliance and demonstrating its basic operation.
Q: What does the water connection service provided during this installation include?
A: The water connection service includes connecting the refrigerator to a pre-existing waterline with a dedicated, accessible, non-corroded shut-off valve. If a new waterline kit is required for the connection, it needs to be purchased separately. The service also includes the installation of a manufacturer-supplied water filter or a new water filter if purchased.
A: The main difference between the two services is that the 'Bespoke Refrigerator with Panels Install with Existing or No Water (Ready To Use)' service does not include the installation of a new waterline. Instead, it connects the refrigerator to a pre-existing waterline or operates without a water connection. On the other hand, the 'Bespoke Refrigerator with Panels Install with New Water (Ready To Use)' service includes the installation of a new waterline if necessary.
Q: Are there any additional charges for extensive labor or permit fees?
A: Yes, there are additional charges for extensive labor and permit fees. The product description states that "Additional parts, extensive labor and permit charges are extra."
Q: What is the main purpose of this installation service?
A: The main purpose of this installation service is to connect a new refrigerator to an existing water supply line, install up to four compatible Samsung Bespoke Panels, level the appliance, and provide a basic operation demonstration. It also includes the installation of accessories included in the box, such as handles and ice makers.
Q: How many Samsung Bespoke Panels can be attached during this installation?
A: During this installation, up to four (4) compatible Samsung Bespoke Panels can be attached to the unit. Additional panels are sold separately.
Q: What is the purpose of the customer demonstration provided at the end of the installation?
A: The purpose of the customer demonstration provided at the end of the installation is to ensure that the customer understands the basic operation of the refrigerator and its features. This includes demonstrating how to use the water dispenser, ice maker, and any other relevant features. The demonstration also provides an opportunity for the customer to ask any questions they may have about the refrigerator.
Q: Are there any specific requirements or conditions for the existing water supply line?
A: Yes, there are specific requirements for the existing water supply line. It must have a dedicated, accessible, and non- corroded shut-off valve. Additionally, if the refrigerator has an ice maker and/or water dispenser, a new waterline kit is required for connecting to the waterline.
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