I really like this robot. It vacuums and mops great. Only thing is, it does not map the house. So it cleans on a random route. Probably it takes longer time than a robot that can map the house and draw a cleaning route but I’m not sure if they clean this well. I thought of returning it and buying one with more intelligence but because of its perfect cleaning performance I decided to keep it. I love love love it.

I've used this vac twice and so far, I'm very pleased. The trash tank and water tank are a great size! I almost stopped it a few times to empty it because my other robot vac ends up cluttered with my GSD's constant shedding and leaves fur bunnies all over the floor if I haven't used it in a couple days. This one did the whole area and still had room in the trash bin. I'm not a fan of white appliances and such but, the docking station is nice. The only negative I have is the mop pad. Seems a little thin to do a good mopping like the blue Braava Jet pad does. I mopped once with this one and the floor felt clean but it wasn't very dirty. We are in the middle of a remodel so, guess time will tell if the mopping pad is a plus or minus.

The Bissell SpinWave Wet and Dry Robotic Vacuum is an overall well designed and quality made device with a few quirks. Pros: * Packaging - The product came in a well constructed/protective box with everything labeled and neatly packed in side. It had a cardboard insert with quick setup instructions as well as a printed manual. It comes with an extra set of microfiber mop pads, cleaning brushes, and replacement filter. It also includes a trial size of its Multi-Surface Cleaning Solution. * Setup - I found the setup to be very straightforward. I went to the iOS app store, downloaded the Bissell App, and followed the step-by-step instructions in the app. It connects via WiFi (2.4 GHz band) and is controlled within the app. Prior to the first use, it says it should be charged for at least 4 hours. * Battery life - I set it to the wet mode with auto pattern and mid fluid. After about 50 minutes of cleaning I sent it back to the dock and it displayed 1 bar left on the battery. I assume it could have kept going since it did not notify me about being low on battery. The battery life is on par with my other robotic vacuum. * Slim design - It is quite a bit smaller (vertically) compared to my other robotic vacuum which allows it to get under the edge of the cabinets without getting stuck. * Vacuum - The vacuum function works great with strong suction. I have two large dogs and a cat which means I have to vacuum a lot! This robotic vacuum did a great job picking up hair. It will definitely come in handy between deep cleaning with the upright vacuum. Indeterminate: * App - The app is easy to navigate with many great features such as product registration, scheduling, cleaning history, and multiple user videos (maintenance, different modes, etc); however, it is missing a few key features. The vacuum does not have a mapping ability which many of its competitors do. Instead, you just click the start button in the app and it begins cleaning. * Controls - It has limited controls (start/stop, mode for the mop fluid (low, mid, max), and pattern (auto or spot). * Usability - It seems to have trouble with furniture; specifically in my case, it was unable to navigate around the legs of my kitchen table. This resulted in several areas that did not get cleaned. * Mop - While the idea of the mop is cool, its functionality is lacking. It does a great job vacuuming; however when mopping, once the floor gets wet it starts to slip and can get stuck in the same spot. I had it error out a few times saying the front wheel was stuck. Other times it just spun in place. It makes a loud beep and notifies you in the app that something is wrong. This may be due to the vacuum being too light or the floor being too wet. I assume this would have been noticed during the initial product testing. Cons: * Lack of virtual barrier wall - Lets say I don't want the vacuum to clean a certain part of the floor. There is no way for me to tell the vacuum. Many competitors have a virtual fence that can be placed to keep the robot out of a certain area. Overall, I think the Bissell SpinWave is a great robotic vacuum at its price point. It has many great features with a few areas that could use improvement. I hope future generations have advanced mapping features and improved LiDAR navigation.

Summary: This unit does some things very well; if you are considering buying it, the question will be whether it does the things you need well enough and fits your price point. I would probably give it 3.5 stars if I could, rather than 3. I like it a lot, it does basically clean well on hard floors especially. For my household, it cannot entirely replace a regular, powerful upright vacuum or occasionally mopping/swiffering for problem spots on hard surfaces. However, it can greatly help keep things generally cleaner with less work and agitation. This is agitation in terms of actual energy expended, but also, in my case, agitation of my dogs. This utterly shocked me about the unit: while they HATE normal vacuums, brooms, swiffers, mops, etc., going after them and trying to chomp on any cleaning device, they do *not* care A JOT about the robot. They actually stay clear of it. I figured they’d attack the thing the minute they heard it whirring. But they don’t. So, not having to send the dogs out or downstairs or upstairs or wherever just to hurriedly clean something…that’s awesome. To make the machine work well, though, I think means also recognizing this particular unit’s limitations, and probably doing your own research to know for sure what level of “smart” you need in your robot. In summary, it’s just a bit compromised. The app does not do as much as one might want; the robot’s ability to understand a floor plan seems a bit limited, and there are some aspects of its performance that are less than successful. That said, I’m betting a smarter machine is going to cost a good deal more, and this unit can work well under the right conditions. Here’s a ridiculous amount of additional detail to explain more about what I’ve said above. The spinwave bot is a cute device that has a number of good accessories and comes ready to get to work. There is an app that can help you control the robot and also to schedule automatic cleanings. That said, you can operate the unit without the app and there seem to be ok directions for how to activate the different modes manually. That said, I think it’s easier to use the app, so I haven’t put much effort into learning the other features, and maybe I’m wrong about the ease of using it without the app. Things that work well with this robot: --Generally vacuuming and cleaning on hard surfaces. I’ve used this critter on tile and laminate, and it does a good job in dry mode and wet mode. --Sensing and smart movements are adequate once you get the hang of the patterns that the robot moves in. I’ve found that if you start it in a corner or on one side of a room near a corner, it can move through the room fairly well. It may still miss spots, but it can be made to work fairly efficiently. --Pretty quiet while operating. It makes some loud beeps, which can be annoying (or can alert you to the robot having a problem when you’re in a different room or, maybe even sleeping). --Can be set up to run independently with the app, and will accept schedule. --In wet mode, the spot feature works pretty well on hardflooring. It can get out spots that are too stubborn for the regular mopping. --Comes with extra pads and extra brushes, a cleaning tool, and is easy to de-gunk. The brush is actually wonderfully easy to clean, easier than any vacuum I’ve ever had, and the tanks can be rinsed. The filters, however, cannot be cleaned, and the main filter in the dry tank is basic paper filter. --Will generally help you just get tidier without have to do as much work, though does require some work to figure out how to use it best. What this robot is not going to do or is not good at: --It’s not going to make everything spotless and work perfectly. It will leave spots it missed, it may not get the corners, it can’t get stubborn spots/stains out in wet mode when it’s just jotting along. Anything you’d have to more seriously scrub when mopping is going to need some scrubbing till. The spot mode might do it, depending on the stain. --The mapping features of the robot are fairly basic. It doesn’t really remember (from what I can tell) so much as move with a direction of flow and set of parameters for how to function when it meets obstacles. You can’t tell it where to go or make a map for it, so it’s going to be a bit inefficient. By clearing items to simplify the obstacles will improve efficiency (i.e. move kitchen chairs, floor mats, etc.) --The robot struggles to move between area rugs and hard flooring in all the experiments I tried. I don’t have any regular carpeting, just rugs. It sometimes navigates the rug alright, but usually it gets stuck and the feeler brushes on the front of the unit get caught under the edge of the rug. It will push the rugs around sometimes rather than even get onto them. That said, I tried just putting the robot on the rug and getting it going. It struggles to clean the rugs, which admittedly are full of dog hair from two absolutely nightmare shedding dogs. It’s no surprise that even spot mode could suck up their fur—I had a basic upright vacuum for a number of years that could not clean up their fur either. I finally bought a very powerful upright, and I will happily keep using it on the rugs (and stairs) and let the robot do the hard floors and mopping. That said, I don’t know how well this will work for people who really need carpet cleaning. -- The battery charges on the dock, but it seems like every time the robot starts (even when fully charged) it quickly moves from three bars of battery to two. It has enough battery to clean a good size room, but after 90 minutes, it’s probably done. It does not seem to automatically return to its dock when it finishes a room; rather, it just goes till you tell it to dock, or till the battery dies. This is a bit awkward too, because the amount of water and solution that fills the tank for a mopping session is far more than the robot uses in a session. The directions say not to leave water in the tank…but it feels wasteful to lose that much solution—it’s not cheap. So, in conclusion, it’s a great helper for me to just get things done, especially things that I hate to do (sweep and mop). It cannot replace, at least in my house, a full-on vacuum, and it won’t 100% get your floors clean. It may completely struggle with your area rugs. But it’s really quite remarkably smart. I think it’s reasonable to say that if you want more, you’ll need to really research if anything in this price range can do more. Even with its drawbacks, I think this bot is going to help me to be more organized and much cleaner on an everyday basis. I would recommend it, if you don't need to vacuum area rugs, especially after dogs.

The Spinwave is a straightforward, if basic, robot vacuum mop that could arguably stand to be a bit smarter than it currently is. The design is the typical hockey-puck with a bumper form that you get with most robot vacuums. It’s decently nimble and small enough to avoid getting stuck under cabinets or furniture and lacks any kind of intelligent mapping system that’ll work out your floorplan to make sure it reaches every spot with a minimal amount of effort. The white bodywork and stylish glass top look quite classy out of the box and it does a very decent job picking up dust and pet hair from the carpet, but the ultimate party trick comes when you pull off the dust bin and slot in the mop attachment. Robot mops aren’t really anything new – but most are basically just self-propelled Swiffers that glide over your hard floor slowly excreting water and/or cleaning fluid. Bissel has opted instead for a pair of counter rotating brushes that’ll actually scrub the floor as it goes and extend a fair bit outside the edges of the robot itself, allowing for some pretty good floor coverage. And just to make sure it doesn’t try to moonlight as a carpet cleaner, it’s got sensors designed to help it identify when it’s moved onto carpet and back off. It all sounds great in theory and it does mostly work, but there’s definitely some room for improvement to be had. The navigation algorithm it uses seems to favor neat and tidy rows which are easily disrupted by pets, objects in its path, or simply setting the robot down at an angle before you let it start. As a result I found that it often missed spots or got itself trapped running back and forth over the carpet transition because it couldn’t work out that it was time to backtrack. During one of these moments I discovered that whatever sensor it uses to detect the floor type it’s on is a bit lacking in coverage as the left side would always stop the brushes just shy of hitting carpet, while the right would always end up shampooing a 1-2 inch strip. It never let it get any further than that, to its credit, but it’s odd given how adept the other side was at avoiding it. And even after multiple passes in both auto and spot cleaning modes there were still a few bits that I had to go back and do myself because the robot just seems to have forgotten them. With a bit of practice and careful observation you can eventually work out the best place to put the robot to work with the algorithm, but it’s an annoyance I could do without. And this is a bit of a shame because the mop head is actually really, really good. The thicker scrubbing heads let it get into the grout between tile, you can adjust how much cleaning fluid it uses to help speed up drying time or just save water, and it left my kitchen floors sparkling. It ships with a pair of machine washable cleaning pads and a trial size of concentrated cleaning fluid that dries quickly and doesn’t leave a scent behind. I’d probably set it up to run on a regular schedule in my kitchen if not for the fact that it really does need to be babysat to make sure it doesn’t get itself stuck and start beeping for help, so for now I’m thinking I’m going to be sticking to more pulling it out only when required. It does do a bit better as a vacuum, possibly since without the brushes it’s got a smaller footprint to work with. The narrow centrally located intake is a little on the narrow side and not the best at getting into corners or right up to baseboards, but it should be able to hit most of the key trouble spots out in the open (particularly if run regularly.) Noise is a bit of mixed bag. I initially thought it was one of the quieter robot vacuums I’ve tried, but then my roommate who suffers from tinnitus drew my attention to a fairly loud high pitched squealing noise it makes while operating. It seemed to bother my dog too, as he tends to get very agitated if he ever finds himself in the same room with it, something he did not do with the other robots I have used in the past. Ultimately I’d say that the Spinwave is pretty good for its price point, even though there are at least a few features here that are absolutely begging to be included in a higher end model with better navigation that could make better use of them. On balance though I do think that it makes for a more impressive mop than it does a vacuum, and as such would recommend it primarily for people with lots of tile, linoleum, or hardwood flooring.