Customer Ratings & Reviews
See more imagesBond - Smart WiFi Ceiling Fan Control - Black
- Model:
- BD-1000B
- SKU:
- 6303070
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 4 out of 5 stars
Company has a good product, great customer service
Nontechie Posted
I set up my bond for the a ceiling fan/light and a gas fireplace. I had a little difficulty, so I contacted customer service. They were very responsive, knowledgeable and honest. I was able to get the devices operational and easily connected it to Google so I could control them with my voice. I put a video together showing the fan/light being controlled by my voice. Both of my devices are not supported by bond. What that means - bond uses the signal, but they have not been certified for those products. Bond told me that and will email me when the products are. Both devices have random on/off by themselves. This should stop when certified. I disconnected the fireplace from bond and left the light connected. In defense of bond, they are working with aftermarket products that bond does not control. Bond has done a good job connecting to them. Bond is honest and working to get more products certified.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi, we hope you're doing great. We would like to thank you for your feedback, we really appreciate it! Should you encounter any issues or have any questions and concerns, please do not hesitate to reach out to us again at [email protected] and we will be more than happy to assist you. Thank you for being a Bond user. Take care and we hope you have a wonderful day! <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Cool in theory
Lwdiy624 Posted
Didn’t realize that as of right now you can only control fireplaces and ceiling fans. I had high hopes for what this product was going to do for me. I haven’t paired it to my ceiling fan yet, but have done one electric fireplace. I had a heck of a time getting the device to recognize the remote until I switched it from auto to IR. it only will turn my fireplace on and off with Alexa which is irritating because that only turns on the “fire” aesthetic and not the actual heat function. I can program the high, low, etc. but it doesn’t actually support those functions with Alexa as of yet. I tricked the app by programming a “new” device but in reality I just programmed the high heat button as an on button then grouped these two in my Alexa app so she would turn on both. It’s not always reliable however. I’m anxious to see when new updates and functions will be released. I have a remote controlled AC I’d like to control with Alexa in the summer so fingers crossed Bond Has fheir stuff together by then.
No, I would not recommend this to a friend - Rated 4 out of 5 stars
Small, easily blends in
John Posted
This is about the size of an ashtray. It took a few times to set up, and must be in the neighborhood or have an obscured line of sight to the fans you want to control. Works perfectly once it figures out your fan. We have an open floor plan, and a Google outfitted home. It blended seamlessly.
I would recommend this to a friend - Rated 4 out of 5 stars
Great but a little buggy when using it with Alexa
Steve Posted
The Bond is great when it works. I hooked up 3 ceiling fans and 1 gas fire place. One of the ceiling fans worked perfectly for a while but then Alexa started to turn the lights off and put the fan on when I only asked for the lights to he turned off.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hello, thank you for your kind review! We are happy to hear that you are enjoying the bond. :) Can you please tell us more about the issue you are having with Alexa, please reach out to [email protected]. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Great way to make your fan smart
ejalvara2 Posted
This is great way to make your fan part of your smart home. Works great with Alexa and Google Home. Pairs also with Samsung Smarthings. Easy install, and setup. Just wish it could record my electric fireplace remote, which failed to accept. Otherwise it would have been 5 stars.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi! Thank you so much for your feedback, we really appreciate it! In regards to your fireplace remote, please contact us at [email protected], so we can assist you further. Stay healthy and thank you for being a Bond user. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Work's well
cmickjr Posted
This item works well for ceiling fans. I have some connectivity and function issues when using Bond with smart bulbs. Hopefully someday it controls more appliances like it originally advertised.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi, thank you for your kind feedback! As of now, we support controls for ceiling fans, electric fireplaces, ACs (beta, for Android), and motorized shades (Somfy). We're definitely looking forward to adding more devices to support. If you have any questions for us, please reach out through [email protected]. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Works great but integration in google home is bad
mmcclure1848 Posted
I’m giving this three stars because the google home interface is pretty bad. I’ve had to delete the devices in google home several times and set it all back up. If you just use the Bond App to control everything instead of remotes it works perfect. Both on apple and android. They just need to work with Google a bit more on the integration side.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hello! We sincerely apologize that you have to go through all of that. That is not the experience that we want you to have, our engineering team, together with Alexa and Google Home support are working hand in hand to make the process as smoothly as possible. If you could tell us more about it and email us at [email protected], so we can look into it further. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
Great product but not perfect
NealBatman Posted
I love that I now have voice control through my Google Assistant. However a couple things to note. There was not a one for one match with my controller so basically I can only turn it on and off. It works for me though. Secondly I have a second fan two rooms over. It has a hard time controlling that fan due to walls and distance. Last sometimes Google assistant refuses to control it and I have to synch devices. Minor issues.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
We are glad you enjoy the BOND! We are always working to provide a good product experience. If you need any help, please feel free to contact us at [email protected]. Thank you so much for your feedback :) <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Only used to connect to smarthome hub/controller
Nick Posted
This device functions as advertised but if you are looking to connect this device through IFTTT know that it is not really plug-and-play but I was able to connect it in the end. To me, the only value in the Bond Fan control device is to connect with my smartphone home controller (Universal devices ISY994i) so I can automate certain functions like raising and lowering my sunscreens per a pre-determined schedule.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Great for a smart home
Jimboshrink Posted
With a smart home, it's easy to turn lights on and off. We wondered about the ceiling fans and was recommended this product to control any remote control ceiling fan. Glad we were. It works great at controlling all our fans and the ease of adjusting lighting and speed, without the use of remote control. Love it.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hello! We are glad to hear that you enjoy using Bond! Should you encounter any issues in the future, please contact us at [email protected] and we will be more than happy to assist you. :) <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Works as Advertised
BIGS Posted
This Bond device works well. Have had a couple issues with a newer fan...but it might be the fan and not the Bond...everywhere else it performs perfectly.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi! Thank you so much for your feedback, we really appreciate it! Should you have any questions or concerns, please feel free to contact us at [email protected]. Stay healthy and thank you for being a Bond user. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Limited capabilities
Seneca Posted
Effectively allows iPhone to replace remote. Not sure why that is helpful. I have yet to try IFTT to schedule on and off but that is my next quest.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hello Seneca,
Thank you for your feedback and we are always here to help at [email protected].
Have a great day. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Good product to control Hunter fans
Intogadgets Posted
Initially it was a little quirky to figure out but once setup it works great. I have needed to reboot it a few times, but now with firmware upgrade it seems stable.
I would recommend this to a friend - Rated 4 out of 5 stars
Nice product
NCshopper Posted
I wish there were more step by step instructions for setup. Overall this product works and I love it.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi! Thank you so much for your feedback, we really appreciate it. We're glad that you enjoy and love using the Bond Bridge. We are currently fixing our website and editing the documentation including the set-up instructions for us to provide you better service and more information regarding our products. Should you have any questions or concerns, please feel free to contact us at [email protected] <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Greatest
BabyG Posted
Kids love it durable best remote easy controls and sleek fit
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi! Thank you so much for your feedback, we really appreciate it. We're glad that you and your family enjoy using the Bond Bridge. Should you have any questions or concerns, please feel free to contact us at [email protected]. Stay Healthy! :) <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
It just works
Nikot Posted
Wanted to control my shades without paying more than double for the name brand option.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi! Thank you so much for your feedback, we really appreciate it! Should you have any questions or concerns, please feel free to contact us at [email protected]. Stay healthy and thank you for being a Bond user. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
DON’T waste your time & money!
XRowner Posted
It worked the first week, then all of the sudden when I turn on the ceiling fan in the living room - the one in the bedroom (which is an identical fan) would come on as well. So I re-programmed one of the ceiling fan remotes and started the pairing all over. Now it won’t connect to either fan! I’ve spent over an hour trying to pair only to no avail. I’ve done a complete reset as well. In addition, it won’t pair up with my electric fireplace when I tried to sync using the fireplace remote. Needless to say, I now have a worthless unit in hand..!! Don’t make the same mistake, and save yourself the hassle.
No, I would not recommend this to a friendBrand response from BOND HOME TEAM
Posted
Hi,
Sorry you are having an issue with the Bond Bridge controlling your devices. Please reach out to our support group at [email protected] so we can resolve this for you. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
I’d love it if it works 100% of the time!
Scot Posted
I’d love it if it works 100% of the time! I always have to unplug it and plug it back in to have it work with the ceiling fan and Alexa or Google
No, I would not recommend this to a friendBrand response from BOND HOME TEAM
Posted
We apologize for the inconvenience that this is causing you. This is not he experience that we want you to have with the Bond. We would like to help resolve the issue you are encountering, please reach out to us at [email protected]. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Works throughout the house!
drob Posted
Very straightforward to set up. I have it controlling 3 different fans and fan lights on 2 different floors, and the Alexa integration was easy.
I would recommend this to a friend - Rated 5 out of 5 stars
Too cool
Radio Posted
I use this to connect my celling fans to Alexa. Work great. Made a routine so the fan light come on and off by command.
I would recommend this to a friendBrand response from BOND HOME TEAM
Posted
We are so glad to hear that you love the Bond! We really appreciate your feedback. Should you have any concerns, you may reach us at [email protected] :) Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/Bond.jpeg" alt="Bond" title="Bond" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />