Customer Ratings & Reviews

I purchased the Breville One Touch Barista Impress on Christmas Eve. I initially went in planning to buy a less expensive model, but after speaking with a Best Buy associate who was extremely knowledgeable and informative, I decided to upgrade. The decision was made even easier by Best Buy’s 2-year no-interest financing option. I had not been drinking coffee for over a year, despite previously being a regular tea drinker. Since purchasing this machine, my wife and I are making coffee at home that is genuinely better than what we were buying at Dunkin or Starbucks. The quality, taste, and consistency are outstanding. The machine is very easy to use, even for beginners, and the cleaning process is simple and straightforward. Everything about it feels well-designed and user-friendly. Between the performance of this espresso machine and Best Buy’s excellent customer service and financing options, this was a great purchase. I will continue to shop at Best Buy and highly recommend this machine to anyone considering an at-home espresso setup.

I’m really impressed with this machine. Setup was simple, and it feels solid and well-built. The touchscreen is intuitive, and it walks you through every step so there’s no guesswork. The espresso comes out rich with great crema, and the steam wand produces café-quality microfoam for lattes and cappuccinos. I also like that it gives you control over grind size and shot volume, which lets you dial in drinks to your taste. It heats up quickly and looks great on the counter. For the price, the value is excellent compared to daily coffee runs.

This is a real upgrade from my super automatic espresso maker. From the sound of its operation, it was on its last legs so I was casually looking around for a replacement. Originally, I chose an automatic because I didn't want to hassel with the mess of grinding and the uncertainty of using the portafilter to create the perfect puck. Plus, I love freshly ground coffee, I got a deal and I wanted something simple. Fortunately, for me the Breville rep was in the store doing demonstrations and she took the time to show me how to make the best Americano I've ever had! Mostly, she walked me through the process and helped me understand how to use the equipment with the built-in control software to easily get the right grind and timing to quickly make a fresh espresso puck and extract my drink. The controls for streaming and frothing the variety of different milk products were very easy to learn and change for my wife and my coffee making. It took an hour to review Brevils instructions on the Bilt app doing exactly how to unbox, check and clean the parts, set it up and start operating the machine. Then it took 4 or 5 tries to make my wife's mocha lattes the way she likes them. We are still refining our drinks and enjoying the process. The program software is intuitive and easy to use especially when pressing the puck. The Breville is easy to use, simple to operate and easy to clean. I'm looking forward to getting my freshly roasted beans from Breville's Beanz store. The machine seemed a bit expensive, but factoring in 4 to 5 drinks per day plus coffee supplies and maintenance, it should pay for itself in less than a year. I staged the photos of the Breville so you can compare the size its slightly larger than the automatic, but it is manageable.

Waited about a year before choosing a machine. We absolutely chose the right one for us. The touch screen walks us through the various drink options. Whether we make an espresso, cappuccino or latte they all come out perfectly. Can’t wait to try the espresso martini option !

I recently purchased the Breville Barista Touch Espresso Machine, and I must say, it has completely transformed my coffee routine. From its sleek design to its user-friendly interface, this machine has exceeded my expectations in every way. First and foremost, the quality of espresso it produces is outstanding. The built-in grinder ensures that I always have freshly ground coffee, which makes a noticeable difference in taste. The customizable settings allow me to adjust the grind size, dose, and temperature to achieve the perfect cup of espresso tailored to my preferences. The touchscreen interface is intuitive and responsive, making it incredibly easy to select and customize my drinks. Whether I'm in the mood for a classic espresso shot or a creamy latte, the Barista Touch delivers consistently delicious results with just a few taps. Another feature that I appreciate is the automatic milk frother. It heats and froths the milk to the ideal texture for lattes and cappuccinos, saving me time and effort while ensuring a professional-quality finish to my drinks. Maintenance is also a breeze thanks to the automatic cleaning cycles and removable components that are easy to clean. This ensures that the machine remains in top condition, delivering excellent performance with every use. Overall, the Breville Barista Touch Espresso Machine has elevated my coffee experience to new heights. Its combination of quality construction, advanced features, and user-friendly design make it a standout product in its category. If you're passionate about coffee and want to enjoy cafe-quality drinks at home, I highly recommend the Barista Touch. It's truly a five-star machine that delivers exceptional results with every cup.

I treated myself to this espresso maker because it was advertised as a good machine for beginners. I know there are less expensive options that have lots of manual control knobs and buttons and razors and brushes and filters and so on and I was a bit overwhelmed when looking at those. Right after unboxing, my wife and I powered on the machine and it prompted us to use the tutorial right on the front panel display. It is a touch screen, and it walked us through the steps of making our very first espresso. It was so simple. What’s more is it consistently makes an excellent espresso, or latte, or whatever we want. It is a bit more expensive than some other machines out there, but ease of use of the front panel display makes it all worth it.

Better than expected. Wanted a simi automatic espresso setup and this machine does not disappoint. Automates all the puck prep and the screen walks you through the 3 steps with ease. I drink an americano in the morning and a flat white around 5pm. Dialing in the grind size is easy with a 30 second pull. No need to buy all the other tools, this does it. Just buy the Knock box to empty portafilter into. 5 stars

This espresso machine is awesome! It's like a barista is in your kitchen. The ease of use and the perfect cup of espresso right out of the box is amazing. This machine is already saving me about $25-30 dollars a week from 7brew.

This is an excellent espresso machine for quick everyday shots. But after a replacement I can truly say I’m impressed. My first priority was to make sure I would get a machine that would be simple for everyone to use. After quite a bit of research, I narrowed it down to 4 requirements: Automatic dosing, tamping and frothing as well as a built in grinder. I quickly narrowed in on the impress and Oracle lines. The regular express and touch don’t have the 3 automatic things above. And you can dial in the dose, but still would need to tamp and froth manually. The pro has the thermojet but falls into the same camp as the others. The dual boiler is also missing something’s. I almost went with the manual impress over the touch. Until I realized there were quite a few differences beyond the touch screen. The touch impress has the thermojet that is in the bambino plus and pro. It also has the upgraded grinder. Finally its location of the water spout for americanos and Milk IQ pushed it over the edge. The automatic dosing and pouring based on volume vs timing also made me pick it over the oracle models. I was strongly considering the oracle with its timed start and dual boiler heating. Our first touch impress had some heating issues and would short out during frothing (if the milk jug is misaligned). I was sure it was a design flaw after reading similar posts online. But sure enough a quick swap out this weekend proved that it was just a bad unit. My cousin has an oracle he has had for 6 years so I have spent some time comparing the models. I’m happy the Touch Impress. And a few YouTube videos quickly showed me you can do more manual things than the screen would lead you to believe. You just need to know how to do them.

Makes great espresso and frothy foam. Take some time to learn the basics and you’ll become a great home barista. Works wonderfully.

I have thoroughly enjoyed using this coffee machine. It stands out as the best coffee-making appliance I've ever encountered. For those who may be unsure about how to brew coffee, I highly recommend this machine. The quality of the coffee it produces is exceptional, and I find it very easy to operate. In my opinion, this machine is unparalleled in its performance.

This machine is a life changer! We love making our own espresso beverages from home. We find the machine very easy to operate. We’ve watched a bunch of YouTube videos showing how to dial it in. Still have a LONG way to go before we can make quality latte art lol. What we love about it most is the consistency. We get consistent results every day. A pricey purchase but it will pay for itself in about 4-5 months (based on what we spent weekly at both Tim Hortons and Starbucks). We also make a delicious hot chocolate with it too. Definitely give a lot of credit to all those professional baristas out there who know how to make a good espresso manually! This machine takes all the guesswork out and we can get to drinking our lattes.

Its been 4 months since i used it, this is the right time to write a review of it.. The machine is so beautiful to look at, easy to used specially there's a touch screen and easy to follow the instructions. For that time, i didn't experience a malfunction on my machine, it will tell you the time to clean the wand, descaling and changing the water filter... it was a breeze to use.. highly recommended.

Love it ! Really easy to use and gives me an excellent quality coffee!

I had been wanting an espresso machine for years, but avoided them because they just seemed so complicated. This machine is fantastic. It is great for a beginner because it takes away a lot of the air but leaves room for you to learn and do things manually if you prefer I’ve learned how to make flat whites like a barista and even can pour hearts and lotuses. My wife likes that she can use this machine on her own without my help. Unfortunately, the paint around the drip tray has been peeling where the stainless steel tray meets any metal part. I’m super careful when I clean it, but the vibration from the machine seems to do it. Breville sent me another one, and I was disappointed that it already came with some paint flaking. I had read that they had quality issues so although I’m disappointed, I’m not that surprised nevertheless the machine is great and I would recommend it. However, I would not recommend a colored unit. I would get a stainless steel one.

Great machine. My wife and i love it. Makes great lattes

An outstanding machine, seriously truly. My wife and I use the Touch Impress several times a day. We moved on from a Nespresso machine which used somewhat convenient pods, but it is quite nice not having to buy them anymore. Every aspect of this machine is perfect. I say this from endless reading and searching, so I put in the work so you don't have to. It took two tries initially to dial into the most desired grind size, which impacts how fast the coffee brews, which in turn also impacts the quality of your espresso. You want a brew length of 30 seconds to achieve your perfect espresso. After that, every single time, the rest of the coffee beans in the hopper needed no adjustment. Just works all the time, every time. And tastes just like the expensive expresso when you buy out, when you use the recently roasted coffee beans.

The machine is wonderful. Works perfectly and doesnt take too much space, its also very easy to use.

Works really great! Delicious lattes and cappicinos and very easy to use. Does everything you need and produces quality drinks. Easy to dial in and it remembers your settings once you do. Whole family can enjoy this machine and is a great purchase if you are looking for one machine to donit all.

The breville touch impress is very easy to use. When setting up it walks you step by step. I have made drinks using the hot and cold extraction and they both seem to work very well.