Customer Ratings & Reviews

We remodeled our kitchen and in the process made loads of countertop space. So my trusty aeropress that kept me caffeinated during lockdowns got relegated to the cupboard. Opened it up, put some Starbucks beans through the grinder and made the worst cup of espresso ever. Dialed it in, made the necessary adjustments to the grinder burrs, found better beans and I’m doing better. If you get this thinking you’ll save money not going to the coffee shop, it probably won’t happen. But it is a fun hobby. Kind of like golf where the goal is consistency with your swing (or in this case, with pulling your shot). I love that it holds a load of water, it heats up almost instantly and that the grinder is pretty good, but I hate that the tamper isn’t brilliant, that without a dosing funnel or cup, it is way too easy to spill grinds and that the grinding time isn’t dosing by weight, but by how long it takes to grind. So to be accurate and not lose grinds everywhere, you need a scale, you also need a dosing funnel or cup, if your machine isn’t next to the bin, a knock box, a better tamper. That all said, I love it.

This machine is great. When you first get into espresso it is difficult to pull a good shot or learn how the different variables of espresso work together to pull an amazing shot. The grinder on this espresso machine is great and with over 30 settings and the ability to change the burr on the inside machine to over 9 more settings makes it extremely customizable when dialing in a shot of espresso. This machine looks great and is easy to clean. I rec come to this over other espresso machines because the popularity of it. It is so easy to find accessories for it unlike other machines where you can only get it from the manufacturer. I 1000% recommend this machine for your at home espresso needs

This machine is great. There are so many customizable features to pull your perfect shot of espresso. The machine heats quickly and the steaming wand works great for making latte and cappuccino foam. It also comes with a number of tools to help create a home coffee shop experience. It doesn’t take up too much counter space and it looks beautiful with the stainless steel finish.

Great machine if you are a true espresso connoisseur and/or have barista experience! Makes a phenomenal cup truly tailored to your individual preferences as the appliance is quite customizable. This machine is designed for semi-pros who have a basic understanding of both grinding whole beans then the brewing process as their are settings that need to be configured respectively. That being said, anyone could learn how to use it but will have to do some research online about the basic concepts of coffee grinding and brewing along with some experimentation to get the proper settings (but this will vary coffee to coffee). I will say this has allowed my wife and I to no longer need to visit Starbucks and other such coffee shops as this really brings the coffee shop to home! This is not an intuitive machine to use in that if you have guests or kids (old enough to drink coffee of course), you will initially have to make their drink for them as it is too complicated for them to figure out on their own, unless they have experience with using a portafilter, grinding and brewing. BEWARE: This machine is semi-automatic! This is not a good or bad thing, just a fact and for your awareness. This is why the coffee is always consistently good but essentially, you need to understand the basic principles of coffee making (like on a Barista level - hence the name) before you use it (you can YouTube it for the most part). This is not a machine whereas you select the type of coffee you want and it instantly does all the work, there are various manual stages that require you to know what you are doing so do not buy it and return it because it was too hard to use or figure out! PROs: - Eliminates going to the coffee shop as it the same level of quality (if not better in some cases) surprisingly - Color touch screen along with software adds automation to take the legwork of making a particular type of coffee (for the most part) but again, there are still two (three if you want milk) distinctly manual stages you will need to perform - Truly makes a remarkable cup of "real coffee" types and allows you to create and save custom drinks too - The built in self cleaning options for the brewer, milk frothing and water descaling are neat and useful. They neglected the hopper cleaning process however (see below). - When water tray (drip till) gets full, you will see the water level EMPTY ME pop up slowly as it fills (manually) - When water is low, you will be notified CONs: - Expensive but good quality costs money and this would be of good example of you get what you pay for! - Machine could have been QA'ed better as far as on screen verbiage (see attached screenshots) - Hard to get a hold of their support and customer service is not great as far as follow-up (had to call vendor as they did not return tickets I submitted). Might be a training issue. - As previously pointed out, the water temperature could be hotter but its not a deal breaker as its still "entry level hot". One workaround that helps is to preheat mug or cup in advance. - Milk frothing was not designed well as far as self cleaning as it makes a mess. - Cleaning the underneath the hopper grinding component (after removing) it very hard! If all the small particles of beans are not removed, you will not be able to secure the grinder back in place. The only way to clean successfully I found is to use an air can, which as you can imagine is very messy. This is poor design in my opinion as consideration should have been taken to make cleaning much easier. - No way to remotely update firmware for typos or misinformation (see screenshot) so machine has to be sent to HQ Bottom line: Its a great machine overall, I just think my expectations were higher due to the cost. My standards are akin to the Bose and Apple standards whereas you almost always get consistently great customer service and product support. I think if they can work on that, this could be a 4, maybe 5 star product. If this was at a lower price point, my review would reflect accordingly and I wouldn't be as critical but in this category, I expect perfection or close to it.

I haven’t spent money on Starbucks or any coffee shop since I bought this last month. It’s easy to set up, use and clean. It’s a very good middle ground espresso machine I suppose as far as cost goes from the research I did. But I don’t think I’d get anything else more pricey. I also really like the grinder that’s built in- only complaint is the grounds make a mess, so I set a small bowl underneath it. The steamer works very well and is easy to use. This is our first espresso machine and we are pleased! Worth the money!

I’ve been using it for almost 1,5 years yet and if I had a chance to choose again I’d make the same choice. Good coffee every day for just 1 minute. The only concern is that while making you espresso it splashes everywhere around and I have to wipe the machine itself and surface around it. It’s not a del breaker for me, just one more reason to keep kitchen clean. I bought some additional supplies like a bucket and a new havier tamper

This is an excellent, excellent machine. The frothing arm element makes this so much more versatile in what it can create and how. It has a little nozzle where it gives you instant hot water, which almost fully eliminates my need for a kettle for tea, too. You'll want to also spring for the cleaning tool kit too, because the frothing nozzle can get clogged and simply soaking it in hot water won't cut it. Most importantly, considering how much money my husband and I spend on coffees outside of the house, this thing paid for itself in three months time. An excellent, excellent investment.

There's nothing like being able to have a fresh ground, fresh brewed espresso or a latte whenever you want, and it doesn't cost me $5 a drink! The steam wand is also capable of espresso art if you feel like giving it a shot.

I’ve been using this Breville espresso machine for a few years now, and I couldn't be more satisfied. Having owned both a lower-end espresso machine and a Nespresso in the past, nothing compares to the quality and performance of the Breville. It consistently delivers exceptional espresso. While there was definitely a learning curve initially, the patience and effort were absolutely worth it.

Amazing espresso machine! Heats up immediately and pulls amazing shots of espresso! Would highly recommend this to anyone. Definitely happy I got the pro version!

great coffee machine, it is easy to make coffee like in a coffee shop, a couple of weeks and I make real coffee that I buy at Costco, I definitely recommend replacing a regular coffee machine with this carob coffee machine with a built-in coffee grinder!

Love this espresso machine!! Easy to use and makes the best espresso shots. Great buy for 2023!!

I’m liking this Breville Batista Pro Espresso Machine, so far. I’m no professional barista so I’m not completely confident, but the flavor is good and I’m loving my creations. There isn’t much of a different between the pull amount of a single shot vs a double shot; or the grind amount and size, so I’m not completely sold on the products performance rate. It’s for these reasons I’m still not completely sold on the price that I paid for it. But it’s good for what it is.

I loved this machine. I can say it is the best espresso machine. I bought another good brand and changed it the next day. It was making a watery coffee. But this one Breville Barista Pro is great. It's worth the money I paid. It's great to start the day with espresso and latte with a thick cream every morning. Thank you Best Buy thank you Breville!

Excellent product. It takes practice to achieve the desired coffee consistency, but once you achieve it you will enjoy it. The temperature is reached in a short time, as promoted. Follow the instructions and the maintenance indicated by the manufacturer for a good performance.

I love this machine. It’s perfect for the home. Comes with single wall for those that want to really dial in the shot and dual wall pressurized for an easier experience. The grind is not perfect but it is good enough to make a good tasting shot of espresso. I have used this every day now for a few weeks and it’s been reliable with no issues so far. This is the lowest I think I’d go for a quality home espresso machine.

With more people working from home, many are missing out on that authentic morning latte experience. And while you can remedy that with pod styles espresso machines, whole beans is always the way to go with coffee or espresso. In comes Breville with its new Barista Pro which truly brings a craft espresso shop into your home! SET-UP & FINE TUNING: - I think the most important thing to know about this espresso machine (or really any authentic espresso machine) is that it takes time to understand how to get the best espresso possible and I hoped to go through that here. - Before that, right out of the box there is some minor set up you have to do. Mainly just follow the quick setup guide to make sure you rinse out a few things, set up the filter, and run water through the system. It's pretty easy stuff but just be aware of that! - Once you are ready to go and have the whole beans in, now is the important part: the fine tuning. Just like coffee beans, espresso beans can have different characteristics to them and because of this they all grind slightly different. So between this you will have to run a number of practice runs through the machine before you are ready to go. This just means that you adjust the grind size and grind amount until you get the perfect time of pour, color, and taste. - And really once you are done with the grind settings, you will be ready to go! Just keep the settings the same every time until you change the espresso bean you are putting in there. PROS: - The Breville Barista Pro is a gorgeous machine! I really like the updated stainless steel look to it as well as the improved angles and set up. - I think the digital display face just makes for a more inviting experience. Its a nice crisp color, easy to understand how to use, and just makes for simply operation all around. Seriously the controls were very easy to use on this display! - I was seriously blown away at how fast this Barista Pro heats up! The new "ThermoJet" is very noticeable on how fast it heats up and how quiet it is. In comparison to other espresso machines, I was also really impressed with how quiet it is. - After setup, the ease of use is so simple! Put the portafilter (handle with the shot at the end) under to grind the beans, pack it down, and pop it under to make the shot. All done! Once you get good at it, you can have an espresso in less than a minute. - On that note, there is really something about the smell of fresh ground espresso beans and packing your own shot. I have really enjoyed the hands on approach to this espresso machine that makes me more involved in how my drink turns out. - The steam wand is another reason why this espresso machine is so incredible. Now a steam wand doesn't just whisk up the milk like other "frothers" do. The steam wand creates genuine coffee house froth at the top of the milk while also heating it up to the temperature you want. I recommend watching some videos on how to perfect the skill but its pretty easy! - I do also like the hot water spout it has in case you need a bit for a drink, or to mix honey with, or really anything. - And of course, my drinks taste wonderful! It makes a really great shot of espresso because the involvement of fresh ground beans, hand packed shots, and freshly frothed milk make for a very enjoyable latte! Or make it your own, you can pour the espresso over ice and make an ice latte, use a lot of froth for a cappuccino, or use the hot water spout for an americano. DOWNSIDES: - I can't really thing of any "Cons" about this espresso machine as I think they really thought of everything! But I can list some downsides to owning something like this that some might not like - This isn't just a press one button and you have your drink ready to go. This is a craft you have to put some effort into to make, its rewarding but just something to be aware of. - There is cleaning involved when making shots aka clean out the drainage tray, wipe down the steam wand, and clean out the portafilter. It's a good way to keep everything looking nice but it's not something you can just clean once a month like a pod system or coffee pot. - Although it's quiet compared to others, its still going to be louder than a coffee machine. But if you have ever been into a coffee shop you know that espresso machines are not quiet. BOTTOM LINE: - If you are craving something than something from a coffee pot, then the Breville Barista Pro has you covered. It really is an enjoyable part of my morning to hand craft a drink, smell the fresh beans, and have a nice warm latte all from the comforts of my own home. Yes its a more involved process than a pod system, but that's what gives it the flavor you desire and it makes up for it with the high end look of the Barista Pro. I have really enjoyed being my own Barista every morning while having a strong cup of espresso to start my day, and I think you will too!

I have had this machine for a couple weeks now and have not had an issue. It comes with everything you need to make great espresso. Of course there are additional tools you can get to further increase your experience but out of the box it is wonderful. I pull about 6-8 shots per day, never had any issue so far

Makes really good espresso but for the price you’re paying for an espresso machine and grinder so something isn’t going to be all that great… That is the grinder. It does a decent job at grinding but has a lot of retention and if you’re grinding fresh coffee beans then you probably want as little retention as possible. Because of the retention the other problem is the dosing is inconsistent (I single dose) if I put in 18 grams in I might only get 16.8 grams out but the next time 18 grams in I might get 19.4 grams out. If you get this machine and plan on using the grinder then you’ll want to weigh the grounds every time otherwise your espresso will be inconsistent.

just a super machine, I make the best coffee for myself and recommend that everyone love to make coffee themselves, but you have to suffer a little with the study of the whole process, but believe me, it's worth it and after three months of studying and buying additional accessories you will make coffee better than anywhere else. number and better people in Starbucks