Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Good Espresso Machine
RomanL Posted
My first dual boiler, but I used other brands. Very happy with this one. Makes good coffee, very easy to use. Like that it is designed with the user in mind - easy to add water, turn/move the machine, very useful settings with pre-infusion and shot timer make it a machine with more feature than most more expansive and models and brands. Can not connect on how long it will work, but hope it will last for a little while.
I would recommend this to a friend - Rated 5 out of 5 stars
Superb coffee
MissingPhoton Posted
Superb machine for those more interested in really optimising their coffee experience. No grinder- so beware the need for a good grinder to pair.
I would recommend this to a friend - Rated 5 out of 5 stars
Small footprint and ease of use .
StephonD Posted
Very easy to use. Recommend for anyone wanting to upgrade from an entry level machine.
I would recommend this to a friend - Rated 5 out of 5 stars
Fantastic
Jaystew Posted
Best DB for the money by far. Make sure you invest in best possible grinder you can afford. It makes a big impact
I would recommend this to a friend - Rated 5 out of 5 stars
Coffee shop at home!
StevoPhilo Posted
Excellent machine! No longer need to go to the coffee shop!
I would recommend this to a friend - Rated 1 out of 5 stars
No More Breville's for Me
EAND Posted
It seemed ok at first. But it only worked properly for ~3 years, though I've been limping it along to try get it to last 1 more year. Steam pours out of the top of the machine and water drips from all over the place so I use it quickly then turn it off immediately so I don't end up with a disaster. It gets so hot you can't even touch the exterior without getting burned. Sometimes the hot water dispenser works. Sometimes it doesn't. It's a mystery to me. A $1500 espresso machine should work properly for more than 3 years.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted
We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV241113BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. <img src="https://s3.amazonaws.com/stratos-logos/logos/brevilleusa.png" alt="brevilleusa" title="brevilleusa" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />