Super easy to use. Nice and clean design. Makes great tasting coffee and tea too!! One thing I wish it had was a removable water tank for easy cleaning. Best Buy delivery was super fast!!!

Thought I’d buy an expensive coffee pot that wouldn’t leak water on the counter like my past cheaper ones have. After only five brews this one has started doing the same thing! I guess mankind cant make one that doesn't. Second photo shows where it leaks while brewing. I really wanted this to be the best. Taking back for a refund :(

Pros: -love the customization -great smooth full bodied brew -looks great Cons: -kind of big -a lot of water is left in the reservoir... enough that this is a main reason I returned the coffee maker -the burner keeping it hot wasn’t consistent -too many pieces to keep track of I struggled with keeping or returning because I really liked the coffee, and I really liked the idea of using this to make pour over coffee. However, I was worried about the long term use and for the price it was fairly close to the Ninja.

Completely satisfied with this coffee machine. You can customize the strength and temperature of you coffee in the my brew program. The iced coffee program makes excellent coffee. Programming this machine is easy. If you have problems programming things, the directions to are easy to follow. We got the glass carafe and the warming plate keeps your coffee hot for 2 hour's. The filter basket might drip once or twice when you pull the carafe after it just brewed, but what coffee maker doesn't. I highly recommend thus coffee machine.

This coffee maker makes excellent coffee and fast. Pros: fast taste various features cons: the unit is bigger than I was expecting.