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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 4 out of 5 stars

  The Best Printer should still come with a cable

  • Tech Insider Network Member

  There are three certainties in life: death, taxes and Brother laser printers. All three do exactly what you expect them to and are unfailingly reliable. Jokes aside, this is the 2nd Brother laser printer I own and the only reason I have a 2nd one is because I wanted a 2nd one. The other one still works absolutely fine after probably seven years of ownership and use. That one has wifi connectivity and I don't even remember the last time I've had to restart it to connect to the internet. It's just that reliable. I liked the idea that this one is even simpler: a dedicated printing machine when all you want to do is connect it straight to your computer and print something in black and white. That is at least 98% of what I print any time I need or want to print something. I am confident I will be able to do that with this machine for years and years and years. All I'll need to do is get toner and paper periodically. Done. So, this thing works exactly as you would expect when it comes to printing. You put the toner drum and cartridge in, plug it into your computer, click print and out comes a really nice looking black and white document. It does this quickly and relatively quietly. I don't even know what the page per minute count is, because that's just not something I ever bump up against as a problem. Obviously, if you're looking to outfit a sizable office with a bunch of employees then you're not looking at this printer in the first place. But for a home office? Again, this is what you want. There are two things that keep this from being a no-brainer 5 star review. The first is that I'm of the firm opinion a printer that has no connectivity beyond using a direct connection via USB cable... should include such a cable in the box. This one doesn't. There is no other reason in the world that exists for this other than corporate greed. Maybe they'll claim it's better for the environment because people just have a bunch of printer cables laying around their house, but that is not accurrate. I have a million cables laying around my house, but no printer to USB-C cable. It should be in the box. Charge an extera five dollars. Instead, that money went to another company and that's just silly. So just know you're gonna have to buy a cable if you don't already have one. Second, it's not exactly as straightforward as it should be to get this working with a Mac. It's not challenging, but when you add a printer in MacOS it asks you to select a driver. There are roughly a billion Brother models to choose from in the dropdown window... except for this exact model. Instead, just pick one that has a number closest to this model and it'll work fine. But even on Brother's website the status of the driver for this model was listed as "checking." I don't even know what that means as the site was not actively checking for anything! It's just strange. Maybe this is a newer model and those things aren't ironed out just yet, but really they should be given this is just an iterative (and simpler) model of the same printer they've had for ever at this point. Those dings aside, just buy this. You won't regret it. It may even outlive me.

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  Posted 1 year ago by Shwanny

• Rated 4 out of 5 stars

  Works Decently Despite Setup Woes

  • Top 500 Contributor
  • Tech Insider Network Member

  [PROS] Compact size: This laser printer is sized perfectly. For the mini powerhouse that it is, it's only a tad bit longer and wider than my personal printer. I'm not a fan of having printers stationed next to me, but this one doesn't take up as much space as I thought it would. Prints quickly: When I first started to use this device, I was particularly interested in the PPM (pages per minute) speed. The description stated that it prints "up to 32 PPM" so I wanted to see how close I could get to it. After timing it twice, I was able to hit the benchmark in both instances so I am extremely impressed. Furthermore, I found myself please with the actual quality of the document once it came out. Simple Software: The Brother iPrint&Scan program is pretty straightforward. Given that this device lacks scanning features, I was only able to evaluate the print functionality. The app is easy to grasp, and it provided adequate options that enabled me to complete all of my tasks including double-sided printing. [CONS] Burden to setup: The biggest challenge in working with this printer is getting it set up. The first issue is that a USB-B ("printer") cable is not included. This is a wired printer, but to not provide the only cable needed to connect to the computer is baffling. Fortunately, I found a USB-B cable in the midst of a several dozen HDMI, USB C, and Ethernet cables that I own. The next issue I had was that the paper guide directs you to "support.brother.com" to download companion software. Once I navigated to the page, I was greeted by an "Access Denied" error almost 2 days straight (and on different machines) when I attempted to download the software. Eventually, I was able to download the software which I attribute the issue as a one-off. Not Wireless: In my opinion, I do not like this design choice. It's a step back and adds an unnecessary hassle when dealing with the printer. Although it's compact in size, it's still the largest thing sitting on my desk and make things more cluttered when I would prefer it to be in a different location. [CONCLUSION] As a wired, B&W printer the HL-L2400D is fine only if you don't require much. It is bare bones given there's no color printing, scanning, or wireless capability. It's smaller than typical printer, but it is fast.

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  Posted 1 year ago by HBCUgrad13

• Rated 5 out of 5 stars

  Quality, Quickness and High Quantity Printing

  • Top 500 Contributor
  • Tech Insider Network Member

  As far as printers go, the Brother HL-L2400D Black and White Laser Printer is one of the best you’ll find. It is easy to setup, prints fast and is about medium size and weight. I enjoyed the printing out some of the projects I participated in. I play guitar and get a lot of sheet music that I print from the web. When looking at notes, TAB, chords, 6 string outline, text and something easy to read, I knew I needed clear and precise printing. Printing quickly is another thing I would like with music sheets. Well, the Brother L2400D performed under pressure. No issues with smearing, the ink was flawless and easy to read so I can play guitar at my best. This is going to be the printer I use from now on. Another project perfect for the Brother L2400D is a “meet and greet” handout with the neighbors on the block. I plan on putting printing out the date, place, time as well as any food that might be needed. With different fonts, thickness/thinness of the text and checking the ink for smearing, the Brother L2400D will be able to handle it. I ran a test page and had no problems at all. The Brother L2400D is a laser monochrome printer meaning the pages are produced in shades of black. Not a color printer but I have had printers with color for years and never even used the option. So, the fact there is no color just black and white printing is great as far as I am concerned. You can get about 32 pages a minute in “letter” sized paper and 15 pages a minute on two sided black and white “letter” sized paper. That is a great productive speed that will help if you have a lot of pages to print. The fact that the Brother L2400D printer has two-sided printing is even better. Paper can definitively be saved when you go that route. Printing from the 250-page tray, the printed side of the paper is face down. It really makes no difference in printing, but it is good to know, especially when printing on two-sided paper. Another great feature is you can print on just about any size paper or paper weight (there are very little exclusions that this Brother won’t print on). (The information on this is included in the online manual). A large 250-page paper count tray is located on the front. That is a large total for such a medium form factor sized printer. This also makes the printer front heavy. This should not be a problem, but it is worth noting depending on how you set your printer setup. The width is 14”, Height 7.2” and Depth 14.2”. This is a medium sized printer that is almost a complete square. Once you load up of the 250-count paper tray the overall weight is around 16lbs. This is a great weight because of the stability in printing that it brings. There is not a lot of movement from the printer, so the documents printed are clear. The only negative in the printing process is the noise. It is loud, but not louder than any other Laser printer I have heard. You will also want to let the vent push out the hot air, so be sure to leave some room for that. Installing the drum and toner was easy, once I pulled out the correct slot. The directions were not very clear on this. It did take a short bit of time, but the front plastic drawer pulls down and the drum and toner slide right in. Once that was done, I plugged in the Brother L2400D to the wall socket. Then I plugged the “fast USB 2.0 interface” from the printer (USB Type B) to my computer’s USB Type A slot. This cord is NOT included in the Brother L2400D box. You will have to get one from the store or online. It is not expensive, but I don’t know why the cord couldn’t be with the printer. It is a small hassle. I just happen to have an extra USB Type B toa USB Type A. Then I went and turned on the Brother L2400D monochrome printer. After it got done setting up and the lights went on and off, then the light for “Ready” was on. I went to settings and made sure the Brother L2400D was set as the main printer. Next, I printed a test page. It came out clear and precise, looking great, how a laser printer should print. Now that I can print from the Brother L2400D and my laptop, that was most of the setup required. Finding the manual online, you can find more detailed things to look for, like firmware updates, or different type settings. Included with the printer is a 4-step process to hook up the Brother L2400D printer to your computer. It is one of the easiest printer setups I have done (with exception where the drum and toner was to be installed). Most important are the controls which operate the Brother L2400D laser printer. The controls are stacked on one another, so they are easy to read. A power button, Lights for Toner, Drum, Paper and Ready are at your disposal. Just below the Ready Light is a solid green bar with a Go button beneath it. All of these lights have different shades of green or a blinking yellow light to let you know the corresponding job the Printer is supposed to execute. The category for the 4 actions is Toner Low, Replace Toner, Drum End Soon, Replace Drum, Drum 1 2-3, Paper jam or cover open and no paper. These settings and colored lights provide all the information you need to succeed in running the Brother L2400D properly. Overall, I enjoyed the simple, easy to read and making copies with Brother L2400D. The black monochrome ink didn’t smear after drying, printed clear and is a “keeper” among the many other similar products out there.

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  Posted 1 year ago by stoptheclocks