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Business & HR Training: Customer Service Communication - DVD

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$30.73

Business & HR Training: Customer Service Communication - DVD

SKU: 10473247

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About This Item

Learn how to prepare your mindset before taking a call. We will learn good phone techniques and the key to great customer service. Every person that walks into your store, contacts you by phone or online is entitled to your respect, your assistance and your attention, yet 89% of shoppers have stopped buying from an online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more sales and repeat customers.
  • Details
    • Genre: Specialty
    • Description: Learn how to prepare your mindset before taking a call. We will learn good phone techniques and the key to great customer service. Every person that walks into your store, contacts you by phone or online is entitled to your respect, your assistance and your attention, yet 89% of shoppers have stopped buying from an online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more sales and repeat customers.
    • Title: Business & HR Training: Customer Service Communication
    • Format: DVD
    • MPAA Rating: NR (Motion Picture Association of America's (MPAA) film-rating system is used in the United States and its territories to rate a film's suitability for certain audiences.)
    • Studio: TMW Media Group
    • Release Date: 05/21/2020
    • Genre: Specialty
  • Other
    • Product Name: Business & HR Training: Customer Service Communication - DVD
    • UPC: 709629270046

Learn how to prepare your mindset before taking a call. We will learn good phone techniques and the key to great customer service. Every person that walks into your store, contacts you by phone or online is entitled to your respect, your assistance and your attention, yet 89% of shoppers have stopped buying from an online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more sales and repeat customers.

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    Learn how to prepare your mindset before taking a call. We will learn good phone techniques and the key to great customer service. Every person that walks into your store, contacts you by phone or online is entitled to your respect, your assistance and your attention, yet 89% of shoppers have stopped buying from an online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more sales and repeat customers.

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