Customer Ratings & Reviews
See more imagesCafé - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Stainless Steel
- Model:
- CVW73012MSS
- SKU:
- 6283637
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 4 out of 5 stars
Nice unit
Bobobito Posted
One of the bulbs keeps burning out lasting only a couple weeks each time. The bulb is easy to replace though. It could possibly be a wiring issue but I hired a professional to install it. Everything else seems to work great.
I would recommend this to a friendBrand response from Cafe Appliances
Posted
Hello - We're happy to hear that your range hood is working great! Thanks for the feedback about the bulbs. We appreciate you being part of the Café family. All the best! -Don@Café
- Rated 5 out of 5 stars
Best hood ever
IreneQ Posted
Very efficient very quiet, clean well very little upkeep
I would recommend this to a friendThis review is from Café - 30 inches - Convertible - Wall Range Hood - Matte White
- Rated 3 out of 5 stars
It is ok
Itisok Posted
This is ok. Works fine, looks ok. It is hard to keep it clean all the way to the top. If your kitchen is not 'open' and you dont have open/floating shelves on the sides, dont buy it. Select the other enclosed type. It is very difficult to install it. I had someone doing it for me, ended up costing me a ton to get it installed.
I would recommend this to a friendThis review is from Café - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Matte White
Brand response from Cafe Appliances
Posted
Hi there - Thank you so much for taking the time to share your feedback. We hate to hear of the trouble you had getting your range hood installed and can totally understand how much of a headache that must have been. Although we don't anticipate that you'll have any issues, we're always here to help if any questions or concerns come up. Thanks for making Café a part of your home! -Mikayla@Cafe
- Rated 5 out of 5 stars
Quality you need pricing you want
Redass Posted
Very good product exceptionally made well we looked at many products, but we loved the café brand and the quality
I would recommend this to a friendThis review is from Café - 30 inches - Convertible - Wall Range Hood - Matte Black
- Rated 3 out of 5 stars
Hard to install Hood
Install Posted
Hard to install. Your wall has to be 100% leveled or the hood chimney will buckle and warp. Two installers tried for multiple hours and it is still buckling. Not their fault. Also , hard to Install between two cabinets .not a lot of room
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
Hi there, we're very sorry to hear your hood was difficult to install. We know this must've been a hassle, so we're pleased to know you're now taken care of. We're wishing you the very best and we're so glad to have you in our Cafe Appliances family. - Guy@Cafe
- Rated 2 out of 5 stars
Motor does not last more than 2 years.
Niki Posted
Disappointed. Beautiful design; however it does not last. In less than two years the motor stop working because it is worn out and thus needs to be replaced. Parts does not last!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
Hi there, thank you for reaching out with this review. First off, we wanted to say that we are really let down to read about your experience with the motor breaking in less than two years. We build our products to last, and it sounds like that we have missed the mark for you. We can definitely understand how frustrating of an experience this would be, and we sincerely apologize. If you haven't already, you can schedule an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, and we recommend that you reach out to us here to get this repaired. We hope that this helps, and please feel free to reach out to us on social media if you have any additional questions. -Elliot@Cafe
- Rated 5 out of 5 stars
Vent for kithen
PappaZ281 Posted
Works very well, everything I expected this to be .
I would recommend this to a friendThis review is from Café - 30 inches - Convertible - Wall Range Hood - Matte White
- Rated 3 out of 5 stars
Nice idea, just wonky
JaredS Posted
Just looks....weird. The glass disappears and makes a hood that isn't under a cabinet look like a mistake.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted
We appreciate your honest feedback about the appearance of the hood, that we'll surely pass along to the product design team. Please reach out to us if you ever need assistance in the future.
- Rated 5 out of 5 stars
Slim and great
Ctown Posted
This range hood is perfect. It is slim and fit perfectly in my kitchen. Makes my kitchen pop
I would recommend this to a friend - Rated 5 out of 5 stars
Range Hood
Umbie Posted
I love my range hood. It is so elegant and pretty.
I would recommend this to a friend - Rated 1 out of 5 stars
shop around don't use best buy
PhilipB Posted
Installer had no idea how to install this. Damaged walls and cabinets. The buying experience, delivery(late), and support has been horrible. Buy local. No one in the store can help after the sale its just call 1-800-
No, I would not recommend this to a friendThis review is from Café - 30 inches - Convertible - Wall Range Hood - Matte White
Brand response from Cafe Appliances
Posted
We're disappointed to hear about the issues that arose during your installation process. Please reach out to Best Buy directly, by calling your local store, to further discuss your experience. - Julia@Cafe
- Rated 5 out of 5 stars
Quiet
MunozStudio305 Posted
Very quiet and easy to install. looks great in the kitchen.
I would recommend this to a friend - Rated 5 out of 5 stars
Buy It
4KLOVER Posted
Great smart range hood. Pairing the Smart HQ app to the Google Home and Alexa apps was easy. Now my voice assistant is a helper in the kitchen. The installation will require an 8 inch duct for proper ventilation. I’ve used multiple range hoods in the past. This is the best and most powerful.
I would recommend this to a friendThis review is from Café - 30 inches - Convertible - Wall Range Hood - Matte White
