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CafeFan Posted
Love this cooktop! Design is great, love the illuminated knobs and gas lock! Wish I had purchased it earlier.
Posted
Hi there - thanks for your enthusiastic feedback on our cooktop! We’re thrilled to hear that you’re enjoying its design and illuminated knob feature. We’re confident this cooktop will remain a favorite in your home for many years to come. All the best! Lauren@Café <img src="https://s3.amazonaws.com/stratos-logos/logos/cafe_appliances.jpeg" alt="cafe_appliances" title="cafe_appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Paralegal Posted
Great cooktop and good looking too. Griddle top works great and is preseasoned cast iron. Non stick
Sandy Posted
Love the look. Large burners. Love the lock feature Didn’t know it came with cast iron griddle. Nice surprise
BigT Posted
Glad sales man knew what he was talking about when he pointed out the distance from one burner to the other. I have large pots and pans and with the competitors I would not have been able to use may pans side by side. So measure the distance of the burners from center to center when you are shopping around. The knobs illuminate when turned on, which came in handy when I left one on by mistake.
SusanU Posted
This cooktop is nice and large, and also has a button to shut the gas off in case young kids would go and turn any of the knobs, which is great because I have young grandchildren!
bjbj Posted
We love our café 5 Burner gas stove, it functions fantastic, and made our remodel complete.
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Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new cooktop and how it completed your kitchen remodel. We're always happy to help should you have questions about your appliances and accessories. Welcome to the Café Appliances Family! -Chris@Café <img src="https://s3.amazonaws.com/stratos-logos/logos/cafe_appliances.jpeg" alt="cafe_appliances" title="cafe_appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Ipadordernoscustomerservi Posted
Excellent service. Salesperson was very knowledgeable and helped us make a decision on what kitchen appliances best met the features and quality that we were interested in.
Desmofan Posted
We've only had this installed for about a month but so far we love it. We are currently on LP gas but switching to natural gas, so the fact that this cooktop has the same power on LP is fantastic.
KimberlyB Posted
We recently purchased this cafe gas cooktop and paid for delivery and installation (installation charge of $179.99). When they installers arrived, they told us the current gas valve was not the correct one and we would need to pay an additional $120 to install a replacement. Knowing that the stove top was almost already installed, I felt “stuck” with this additional valve change fee. After the gas stove top was installed, the installer noted that the burner tips were setup for natural gas and would need to be changed to support propane (the propane parts came with this version of the stove top). Following the change out of the burner tips the installers left, came back five minutes later with a Best Buy representative on their phone. The representative told me there would be yet another “installation” charge to support the burner tip change out (the stove top came with the replacement propane burner tips) that charge would be an additional $100. So basically, we purchased this $2,200 stove top and had to pay three different installation fees totaling $400. The “my Best Buy total” membership provides nothing useful. I looked at our account noting since January of 2020 we have spent $19,947 in kitchen appliances, small home appliances, computers, computer accessories, T.V.’s, headphones, and entertainment equipment. Best Buy has just lost our complete and full business over $400 in compounded installation fees on a one item installation. Unfortunately, we have decided we would not purchase another item from Best Buy knowing how they stack charges in this manner.
Posted
We appreciate your purchase on this beautiful cooktop. We can certainly understand how upsetting these unexpected charges would be for you and your family. Please reach out to your sales associate or Best Buy directly for issues with delivery & installation 1-888-237-8289. <img src="https://s3.amazonaws.com/stratos-logos/logos/cafe_appliances.jpeg" alt="cafe_appliances" title="cafe_appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JamesR Posted
So far so good and even though there was an issue with the grills being cracked the installers were professional and very helpful in assisting us in who we need to contact to have that issue resolved. I think this cooktop will work out well.
FortunatoM Posted
Nice cooktop stove. Would recommend this cafe GE cooktop stove
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We're happy to hear you're enjoying this cooktop model. You can really get the most from your cooktop and eliminate the need for extra cookware with the extra-large, integrated cooktop griddle. We're confident this cooktop will continue to serve you well for years to come! - Julia@Cafe <img src="https://s3.amazonaws.com/stratos-logos/logos/cafe_appliances.jpeg" alt="cafe_appliances" title="cafe_appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Installatuon Posted
Looks beautiful and the flames heat so well. Super easy to clean
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Hello Installatuon - Thanks for your feedback. We're glad you are happy with your new cooktop purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for choosing Café! Olga@Cafe <img src="https://s3.amazonaws.com/stratos-logos/logos/cafe_appliances.jpeg" alt="cafe_appliances" title="cafe_appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Shrey Posted
Excellent product good controller and beautiful design
Purna Posted
It is a excellent cooktop.I recommend this cooktop.
Stovetop Posted
I love the griddle. It is easy to clean. Would purchase again.
NeedNEWknobs Posted
Love the stove top, but the knobs are made of plastic and MELT if a hot pan slides on them! Attempting to find a replacement knob. Have already ordered a new set, only to have them melt again!
Posted
Hi there, and thanks for taking the time to reach out to us. While we’re glad you love the cooktop overall, we truly regret that you’ve had an issue with knobs melting; we know any issue with damaged knobs would be frustrating. Our team will be informed of the trouble you had with the knobs for review and consideration; we appreciate your feedback, as we always want to ensure we’re aware of any possible areas of concern. Regarding replacement of the knobs, if you were looking for the Stainless Steel versions the control knob is listed as part WB03X29392 and the lock out knob is listed as part WB03X29393. Those may be available with a local store or your preferred dealer, or they can be purchased through our GE Parts website. If you were interested in one of the other options for the knobs (such as Brushed Copper or Brushed Black), you can also use our GE Parts website to look up your model number and see which knobs would be compatible; you are of course always welcome to reach out to us again as well. We’re happy to help with any other concerns or questions you may have, and hope this information helps! -Sarah@Café <img src="https://s3.amazonaws.com/stratos-logos/logos/cafe_appliances.jpeg" alt="cafe_appliances" title="cafe_appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />