Ive had this for about 3 months now and its working perfectly! Connects to the app to tell me when the water tank/beans are low and when it needs to be emptied. So easy to clean as there arent many components. The automatic feature is so worth it as making coffee is as easy as a press of a button! The steam wand is great for heating up my drink and adding some micro bubbles. It doesnt take up much space at all either! I love this thing!

I've been searching for a HIGH QUALITY espresso machine that was RELIABLE, problem free and would last. THIS IS IT! I've owned this Café Affetto for two whole days. It's a quick learning curve. I followed the tips from the reviews on the Best Buy website, and everything worked like a charm the first time. I'm fine tuning it just a bit to increase the volume and brew time to my taste. As a newbie to this machine, I found the following tips helpful: 1) If the SMARTHQ app does not work at first, try it again the following day. At first I set the MYCUP to a 3 espresso in a row setting. Instead I got 1 espresso, and it stopped. So I added an Americano, and an espresso and I was happy with the delicious crema, and volume, and strength of the espresso. Today, I was able to SET the MYCUP to a Longo, with the pink SET button. Ah, hadn't seen that before! No wonder it didn't 'take'. I'm hopeful it will work tonight after dinner. 2) I also learned that if you want to adjust the grinder size, you need to turn the wheel WHILE the grinder is GRINDING. Who knew? 3) The steam button functions wonderfully, and after preheating it with the first push, I push it again to begin steaming. 4) I added more beans to the hopper, added more water to the container, and cleaned out the ground pods from the drawer in front just to familiarize myself with the process. 5) I found that by turning the machine to the side, out from under the counter, I was able to access the water container easily, and with a minimum of effort. HOW EXCITING to have a machine that so effortlessly prepares an excellent espresso with the push of a button or two. No mess, no fuss. HAPPY HAPPY HAPPY!!! I don't mind the price for the convenience, beauty, and excellent results. If you're sitting on the fence, BUY IT! It matches all my other stainless steel appliances in the kitchen, and I can't wait to offer my guests an espresso after Thanksgiving dinner. Woo Hoo! This Café Affetto Espresso Machine is a definite winner. BIG SMILE!!!

I have had this machine for a year now and it's an absolute workhorse. We make about 4-6 espressos a day and it's still working great. The coffee is fine and it's easy maintain. Make sure you keep up with cleaning and descale and you will have a good time. Definitely recommend if you can find it on sale.

The product we received in the mail appeared to have been refurbished or open box so we did not use and got it returned to the store and a new one was sent to us within a few days. So this review is both for customer service which was very good in helping us getting a product we paid for and second for the replaced product that we received. Originally received was black color but we replaced with white. After about three months of use, I can confidently say that the espresso machine is well worth the price. I previously owned a fully automatic espresso from Saeco that lasted almost 7 years but had a complicated design compared to this one. My toddler can make a good espresso with this one. The Cafe espresso maker is simple to use with or without the associated app. The app does help with some customization but not to an extreme. It is not a semi automatic where one can alter every single detail about the espresso so it’s quite understandable to have a few relevant customizations such as temperature, grind time, quantity. The app leaves some room to improve such as notifications just before the actionable item such as empty water tank, clean coffee waste, etc. Overall, the water tank and bean hopper are large enough to support several cups prior to having to refill. The waste basket collects 10 pucks but is programmed to remind after 10 uses regardless of when you cleaned it. If you cleaned after 7 then be ready to clean after 3. The grinder setting is a little complicated because you have to do it while the machine is grinding coffee which is weird but ok. The looks for Cafe are something that many espresso makers lack in the market.

The product we received in the mail appeared to have been refurbished or open box so we did not use and got it returned to the store and a new one was sent to us within a few days. So this review is both for customer service which was very good in helping us getting a product we paid for and second for the replaced product that we received. After about three months of use, I can confidently say that the espresso machine is well worth the price. I previously owned a fully automatic espresso from Saeco that lasted almost 7 years but had a complicated design compared to this one. My toddler can make a good espresso with this one. The Cafe espresso maker is simple to use with or without the associated app. The app does help with some customization but not to an extreme. It is not a semi automatic where one can alter every single detail about the espresso so it’s quite understandable to have a few relevant customizations such as temperature, grind time, quantity. The app leaves some room to improve such as notifications just before the actionable item such as empty water tank, clean coffee waste, etc.

Well, the machine is nice and everything works, besides the power button! It won’t go off! When I turn off stay blinking don’t matter what, unless I unplug from the outlet!

Not hot enough for me. I put my coffee in the microwave for 10 more seconds.

Looks pretty on my countertop, however I only had it less than 7 months, it malfunctioned, customer service is exceptional they immediately sent me a new machine which I appreciate, however I’m nervous that this will happen again, and unfortunately my machine will no longer be under warranty. I guess I’ll just keep my fingers crossed that my machine won’t breakdown again.