Cisco Consumer Products - 9861 IP Phone - Corded/Cordless - Bluetooth, Wi-Fi - Desktop, Wall Mountable - Carbon Black

Cisco is bringing a new standard to desk phones with a portfolio built for working in modern office environments. The Desk Phone 9800 Series was designed with IT and facilities in mind to deliver four new phone models and one Key Expansion Module (KEM). Included on each phone is the newly released PhoneOS software that simplifies the user experience and compliments our video portfolios RoomOS devices to give a seamless experience from desk spaces to meeting rooms. With expanded functionality - the 9800 Series combines secure enterprise calling, meetings, desk reservations, sustainability, and emergency notifications all in one device. You don't need to buy a dedicated device for each feature - all the features are built into each phone. The Desk Phone 9800 Series reduces the complexity of purchasing, deploying, managing, and training. To further simplify, you can use one device for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms. Alongside our extensive portfolio of desk devices, the 9800 series is uniquely positioned in the market to help transform the workplace by bridging the gap between hybrid work, calling, and meetings - and is the most cost-effective solution for workstations at scale.

• Cisco 9861 IP Phone - Corded - Corded/Cordless - Bluetooth: Cisco is bringing a new standard to desk phones with a portfolio built for working in modern office environments. The Desk Phone 9800 Series was designed with IT and facilities in mind to deliver four new phone models and one Key Expansion Module (KEM). Included on each phone is the newly released PhoneOS software that simplifies the user experience and compliments our video portfolios RoomOS devices to give a seamless experience from
• Multi-Platform PhoneOS: Standardize on one IP desk phone across Cisco Unified Communications Manager (CUCM), Webex Calling, BroadWorks, and 3rd-party cloud calling (3PCC/Open SIP). PhoneOS simplifies rollouts, swaps, and migrations: consistent user experience, easier IT provisioning, and reduced training across mixed UC deployments—ideal for enterprise, campus, and front desk use.
• Built-In Wi-Fi + Bluetooth: Integrated dual-band Wi-Fi 5 (802.11ac, 2.4/5 GHz) helps place the phone where you need it—no extra network cabling required. Built-in Bluetooth 5.2 LE pairs with compatible wireless headsets for mobility at the desk. Great for hot desking, conference areas, reception, and modern offices that prioritize flexible layouts.
• Dual Gigabit + USB-A/USB-C: Two 10/100/1000BASE-T Gigabit Ethernet ports provide a built-in switch so the phone and a PC can share one network drop. Includes USB-A and USB-C ports for supported headsets/accessories and simple workstation integration. Designed for business networks that need fast, stable VoIP connectivity with fewer cables and a cleaner desktop setup.
• PoE Class 3 Powered: Supports Power over Ethernet (PoE) Class 3 (802.3af) for streamlined installs, tidy desks, and centralized power management—ideal for large deployments. Enterprise-focused design with dedicated feature keys and visual status LEDs for calls/messages helps teams work efficiently. A strong fit for modern VoIP/UC environments where reliability, manageability, and scale matter.