It is the best sandwich maker I have had so far, it heats really quickly, the size is just perfect for bigger meals or foods, easy to clean and for the size it is, not heavy. Honestly there is nothing to complain about, except for the liquid container that is located in the back, it doesn not retain 100%of the juices, you'll have to clean some of that spilled juice on the actual table, anything beyond that, this item as worth the penny and I'd recommend it!

Huge cooking surface. Easy to use. Love the idea of flipping over the same cooking surface to change from/to grill/griddle. I've had many different grills, but this is the most expensive one I have bought. Cooks as good as the others, but I do like having the ability to open to two cook surfaces and can turn on each surface separately. I give this a 5 but have 2 issues, which should dictate a 4. However, after thinking about it, I feel the issues I have may be more related to me, which, in my opinion, is not fair to downgrade the machine due to my subjective issues. With this said, I do feel they are worth mentioning and could be a potential issue for others. I have to place it on my counter at just a particular space or when I open the lid, it will hit the bottom of the cabinet. I did not pay attention that the height or opened height, if it was there, but we made it work. But in my defense, I have never had this issue and didn't think about it. The second issue is the first time I used it, it tripped my breaker twice. The only thing I had running was this appliance and my Keurig Coffee maker. After some testing, I realized it was due to the two heaters AND the coffee machine running at the time. So I either don't do all three at the same time, which is only an issue at breakfast time; or if at breakfast, I don't turn on one of the heaters until the coffee machine is done. I really like this grill so I wanted to do everything I could to make it work. Oh one more thing, which is not a big deal to me, the grease does not drain on it's own too well. This normally would be a big deal. However, because I use the utensil to push the other stuff leftover on the grill, I push the grease out as well. It does seem to drain to edge, but the grates don't seem to be angled enough to make it all drain out.

I used it for the first time tonight and was amazed. I cooked a steak, which with my old grill would have had raw edges. I adjusted the "thickness" setting and got a wonderfully juicy steak with sear marks and great flavor. Perfectly cooked my first try!!! Of note, when I heated it up, I used the 350 setting because I read a review this works best. Oh my, what a wonderful recommendation!

This counter top grill is easy to use, i have made brats, burgers, steak, pork chops and my favorite panini. The only issue with this model is the small drain space I have to carefully tip it back when i am making burgers to drain the grease otherwise it splatters grease everywhere because it puddles up on the sides of the grill.

Price is affordable. Easy usable. Real steel looks good. Good job