Customer Ratings & Reviews

Worked for about 3 days, then would only turn on for a few seconds and black screen. Tried it in multiple outlets on four different computers with the same outcome-- using both HDMI and DPI. It's clearly a power issue. The monitor is useless because there is no picture.

I will NEVER recommend Deco Gear to anyone. I purchased a 40in monitor and I was really excited that it was plug and play. When I received the monitor I tried to connect it with my MacBook Pro(m2) and it wouldn't connect, I attempted with my work laptop which is a MacBook Air(m3) and that did not work either, I spent upwards of $200 in cords to try to get the monitor to connect with my laptops and nothing worked. Their customer service hours are NOT convenient so I had to wait for a day that I could get out early from work to call. After finally getting someone on the phone she told me there was nothing further to try and trouble shoot since I tried all the cords and changing setting. She said they could only exchange the monitor AFTER I sent a video showing everything I explained then once it arrived at their warehouse they would ship me another. If this was a more well known company I MIGHT have been ok with that but considering everything I had already been through I did not trust that they would send me a new one. The process seemed sketchy. I will be returning this monitor will be discouraging anyone and everyone from purchasing anything from this brand.