Rating 4.8 out of 5 stars with 151 reviews
4.8Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
very happy with geek squad
very professional and thorough answered all my questions
Posted by ishcable
- Rated 5 out of 5 stars
Excellent Service
I had the TV delivered & set up by the Geek Squad.I was always advised of the progress on delivery & time of arrival.She was very knowledgeable and helpful on the set up letting me know what & why she was doing things. She made sure she set it up the way I wanted it and encouraged me to ask questions.After the set up was completed she went through all the functions & how to do things.She made suggestions on how to simplify different functions and no question was was stupid or trivial to answer. A very patient person and exceptional teacher.Left a card so could call her if had questions later.I did call and left a message & she promptly returned my call and answered my new questions.A good experience & worth wild purchase.
Posted by ward
- Rated 5 out of 5 stars
READY SET GO!
GEEK SQUAD SHOWED UP AT MY HOUSE ON TIME AND READY TO GO TO WORK ! I WENT TO THE STORE TO PAY AND WITH EASE THEY DELIVERED MY TV MOUNT ! WITH INSTALLMENT CAME TV CONNECTION! DVD CONNECTION AND CABLE! THEY MADE SURE EVERYTHING WAS WORKING PROPERLY! THANKS AGAIN! BEST BUY
Posted by YILOVETOOSHOP
- Rated 5 out of 5 stars
Great work; Dicussed all options; Cleaned up after
The technician called before he came to give me a tighter arrival time and arrived within that 15 minute window. He also reviewed the order he was given to make sure he understood what was being requested and had all the appropriate tools. My installations had several variables. We discussed all options and agreed upon what was to be done. He proceeded in an organized fashion; protected my floors and the surrounding areas. After installation, he made some minor adjustments for me, made sure everything was operating correctly and cleaned up. Very pleased..
Posted by jojodede
- Rated 5 out of 5 stars
Excellent Home Theater Installation
The Geek Squad team arrived punctually on schedule and did an excellent job of installing the new components I had purchased. They installed the surround speaker wiring inside the walls so there was nearly no exposed wiring for me to conceal. They provided (at no additional cost!) a wireless connection for the sub-woofer, which was a pleasant surprise to me. They set up everything, tested it out, showed me how to operate things, and offered to come back at no cost to me if I needed any further help on anything.
Posted by BobJ