Customer Ratings & Reviews

I picked up this Dell 15.6" FHD Touchscreen Laptop (Intel Core i7-1355U, 16GB RAM, 1TB Storage, Carbon Black) during the 2025 Black Friday sale, and so far, I’m impressed! The laptop was not initially booting up as looks like the battery was completely drained out. Kept it plugged in for sometime and then it started. The setup process was straightforward and user-friendly. I plan to use this laptop mainly for personal projects like my Amazon T-shirt business and photo/video editing. I’m not much into gaming, so I can’t speak for heavy gaming performance yet, but I might try Age of Empires soon! Overall, the laptop feels fast, responsive, and meets my expectations. The large touchscreen is a plus. The only drawback is it feels a little cheap when you hold it in hand or on your lap. Somehow the case and keyboard doesn't give an elegant feeling, but that has nothing to do with performance!

It's a pretty good choice, good price for a real good laptop, faster, with touch screen and good disk drive.

I love this laptop. It has been very useful for my classes, courses, and work. Honestly, I love it and have recommended it to my friends. It’s fast; my nephew plays on it sometimes, and the games run really well. My course and work presentations will look splendid.

So far a good laptop . It doesn’t work with my old school games like Age of Mythology or anything for windows 98 etc lol . But the speed is decent and battery just on the ok side . For the price I think is fair .I just hate the fact that it doesn’t have an internal dvd drive anymore and I had to purchase separately.

It’s a good computer for your everyday needs and then some. I just need it for basic stuff but this can do so much more and handle of games to like Call Of Duty.

I have found this Laptop to be exceptionally speedy and responsive. I am in the wedding industry so another key consideration for me at the time of purchase was screen/color resolution and realism. So far, I am super pleased.

Purchased a laptop online at a significantly reduced price. Went to the store to pick up and it was sitting there in the store. Took 'maybe 10 minutes for the whole process (ordering and pickup). i have purchased numerous items from Best Buy AND IT TRULY IS ALWAYS A BEST BUY!!

This Laptop is fast and no frills, it even has a numeric keypad that is very helpful.

Feature laden Dell Laptop with excellent specs. Good bargain for the money. Feels slightly flimsy though, compared to Dell computers I have owned in the past.

I received it just as I saw it but the problem is the battery doesn’t last.

Since I purchased the laptop, it keeps STOPS running, I have been to Geek Squad, they said it is a Windows 11 problem. contact Microsoft. Still Waiting. See picture below for image of the problem. Since Turing on the laptop 10 minutes ago. The laptop has stopped working twice. Jack ...

This is a great laptop for everyday home or school use. I would not classify this for high level gaming, but other than that it has been perfect for home use. The touchscreen is an added bonus. It is lightweight and has good sound quality. The laptop was simple to set up - make sure you turn off the Windows 'S' mode. The best thing about this laptop over others is (1) the Intel 13th Generation Core i7 CPU; (2) 16GB of RAM; and (3) 1TB SSD storage. Look around, difficult to find those characteristics on laptops at the same price. Connects to Wi-Fi and Bluetooth effortlessly. I would not recommend installing the McAfee antivirus software - it bogs down Windows and is a pain to remove. I highly recommend this laptop to anyone for home or school use.

I’ve been using the Dell 15.6" 2K Touchscreen Laptop (i7-1355U, 16GB RAM, 1TB SSD) and overall I’m very happy with the performance for the price. What I like: Beautiful 2K touchscreen – bright, sharp, and smooth to use. Touch response is really good. Fast performance – the i7-1355U handles multitasking, browsing, Zoom, coding, and daily work easily without lag. 16GB RAM + 1TB SSD is more than enough for running multiple apps and storing large files. Boot time is super quick. Premium feel – the carbon black finish looks sleek and modern. Lightweight for the size – convenient to carry between home, office, and travel. Things to know: The speakers are decent but not very loud. The fans can spin up a little under heavy load, but nothing too distracting. Battery life is good, not amazing — around 5–7 hours depending on usage. Overall: If you’re looking for a solid, fast, and reliable 2K touchscreen laptop for work, studies, or everyday use, this Dell is definitely worth the price. Great balance of performance and value.

I have purchased this laptop on thanks giving and within 3month touchpad not working. Unsatisfied with this product

I recently purchased the Dell 15.6" FHD Touchscreen Laptop with Intel Core i7 (1355U, 2023), 16GB Memory, and 1TB Storage in Carbon Black, and I’m extremely impressed. The performance is outstanding, fast, responsive, and perfect for multitasking. The 15.6" Full HD touchscreen is vibrant and sharp, making it great for both work and entertainment. The build quality feels premium, and the Carbon Black finish gives it a sleek, professional look. With 16GB of RAM and 1TB of storage, it handles heavy applications effortlessly and offers plenty of space for files. Battery life is solid, and the overall experience is smooth and reliable. In short: an excellent laptop that delivers on speed, storage, and style. Highly recommended!

I bought this primarily for home use, with light gaming, and it is more than sufficient in terms of processing power, RAM, and storage. I like Dell's overall. My only concerns are with Windows default security, but there were no issues updating the settings to ones that I preferred. It's a larger screen size, but it isn't as heavy as I thought it might be. The screen looks good even with high-quality settings in play. I got it on special, so the price was excellent for all the features I got.

This laptop exceeded my expectations. The Intel Core i7-1355U processor is very fast and handles multitasking smoothly. With 16GB RAM, everything runs without lag, even when multiple apps are open. The 15.6” Full HD touchscreen is clear, bright, and very responsive. Touch works perfectly and makes daily use much more convenient. The 1TB storage is a big plus — plenty of space for files, backups, and software. Startup is quick, performance is stable, and the laptop stays cool and quiet. The build quality feels solid, and it’s comfortable to use for long hours. Overall, this is a great laptop for work, study, and everyday use. Excellent value for the price. Highly recommended.

My Mom was in need of a new computer for her office, and after doing some research this Dell seemed to fit the bill. Overall, the machine will spend most of it's time hooked up to a Dell dock and monitor and will be used mainly for things such as productivity, email, and internet; as such, battery life wasn't a huge concern. Still, the laptop is compact enough to bring home in the odd chance she needs to do so and the touchscreen was a nice to have. Memory and Hard Drive space are all solid; we wanted to make sure that it had more than 8GB of RAM and at least 1 TB of Hard Drive Space. And the Core I7 seems to be humming along without issue. So far, we've seen no slow downs or cause for concerns. Overall, if you're looking for a solid, no frills machine this one was a good pick for $650.00

For the price it is very good. I've owned 3 in this same case design (different CPU's). The case is fairly rugged, especially compared to Lenovo. My oldest is now 3 years; the hinge feels the same still as this new one (1 month old). I'm not exactly kind to them, either, so the Lenovo just couldn't hold up. Performance is good, display is crisp, touchpad is typical, battery hangs in there (my 3 year old is still on original battery). It is not a great bargain, it is a good price for what you get. The card reader has been great for both camera and phone SSD work (recovery, etc). The keyboard feel is good, though not high end. CAD runs ok for an IGP unit, photo editing, audio editing and video editing are similar. It is a fair substitute for my desktop when I'm away from home/office (though, seriously, the desktops are 16 core beasts with 96GB RAM, so there is a squeeze). Fairly thin and light, all plastic. Overall a good balance for the price.

For my needs this laptop is Wonder. It's has a touchscreen for ease of use. A powerful processor to do many and all tasks all while working with multiple windows open. It may not have a powerful graphics card for gaming but that's now what this machine is used for. It's perfect for doing homework, and working remotely. With occasional lite gaming. Perfect for social media, web browsing and watching movies. One drawback is lacking a backlite keyboard, but it makes up for it by having a very bright screen and full keyboard with number pad. Also came with plenty of storage for saving files and photos.