Customer Ratings & Reviews

I've never owned a Dell computer, I've had the chance to use this for about a week and it runs smooth and fast. The touchscreen is a nice feature that I've used once and has no lag. A lot of the ports are useless to me, and I'd prefer more C ports as there's only 2 and one gets used up by the power cord additionally it has 2 USB and 1 HDMI port. Start up from the box takes a while, bit once it's done it has some nice features, such as being able to dim the screen if someone else is looking over your shoulder, turning off when you walk away and turning on when you come back. I use this for work, which involves design using programs such as illustrator and Photoshop, the screen is a perfect size for this. I'm happy overall

Less than one month old, this is the 2nd computer that has same issues with the Cirrus driver. Many hours on the phone with Dell Support and repair sent out to me but no one can get it fixed. Will find out tomorrow what Dell is going to do with it now.

It's fast perfect for the video editing I need. Just don't like all the popups when going on the websites I know it's not the computers fault.

This product is good as far as speed and running high graphics gaming and also for good performance during the AI agent execution locally.

I've used quite a few Dell laptops over the years, and overall I'm pretty impressed with the 16S. I wanted something with a larger screen that I could actually get work done on without immediately feeling like I needed to connect an external monitor, but I also didn't want a massive laptop that was a pain to carry around. This strikes a really good balance between the two. The 16" 2K display is probably my favorite part. There's noticeably more usable space than you get on a typical 13" or 14" laptop, and the higher resolution makes text and everything else look extremely sharp. I tend to have multiple browser windows open alongside Outlook, Teams, Excel and other applications, so the extra screen real estate is genuinely useful. The touchscreen is also responsive. I'm still primarily a mouse/trackpad person, but I find myself reaching up to scroll through pages or quickly tap something more often than I expected.
 Performance has been excellent. The Core Ultra 7 and 16GB of memory have had no problem keeping up with normal work, even when I have an unreasonable number of Chrome tabs open along with several other programs. Everything feels quick and responsive, waking from sleep is almost instant, and I haven't noticed any significant slowdown when multitasking. The 512GB SSD is one of my bigger complaints. It's enough for what I'm using it for since most of my files live in the cloud, but with the rest of the specs on this machine I really would have expected at least a 1TB SSD. Storage is expensive right now but 512GB just feels a little out of place on a laptop with a Core Ultra 7, 16GB of memory and a 2K display.
 I really like the overall design. The Celestial Blue is much more subtle in person than the name makes it sound, and the aluminum case gives the laptop a much more premium feel than a typical plastic chassis. That aluminum does come with a downside though: keep a microfiber cloth nearby. This thing collects fingerprints and smudges like crazy, and they're especially noticeable on the finish. It can go from looking brand new to looking like it needs to be cleaned after about five minutes of handling it.
 There's also one small fit-and-finish issue that I can't unsee now that I've noticed it. The punchout for the webcam isn't perfectly centered over the actual camera lens. It doesn't seem to affect the camera at all, but on a laptop that otherwise looks and feels this polished, it's a weird little quality control detail. Most people probably won't notice it, but once you do…
 The keyboard has been great to type on. There's enough room that it doesn't feel cramped, which is something I really appreciate on a laptop I'm actually going to work from for several hours. The trackpad is large and accurate, and the larger case gives you enough room to comfortably rest your hands without everything feeling squeezed together.
 Despite the large screen, it also doesn't feel like you're carrying around an old-school 16" desktop replacement. It's wildly thin and portable enough that I don't mind throwing it in a bag. That's probably one of the biggest strengths of this laptop… you get the workspace of a larger machine without giving up too much portability.
 The Copilot+ features weren't really the reason I chose this laptop, but I do like having the newer hardware as Windows continues adding more AI functionality. I'd rather have that capability built in now than buy something that's already a generation behind.
 Overall, the Dell 16S is a really good laptop with a few annoyances. The 2K touchscreen is excellent, performance is strong, the aluminum chassis feels premium, and I really like having a 16" display in something that's still reasonably portable. I just wish Dell had included a 1TB SSD, found a finish that didn't show every fingerprint, and paid a little more attention to that webcam cutout.
 None of those would keep me from recommending it but they're worth knowing about. If you want a larger laptop for productivity without carrying around something that feels like a brick, the 16S gets a lot right.

At home, or in the office, most people will never push the Dell – DS16260 hard enough to demonstrate the full power it has available. With a respectable (but not “Gaming Fast) 16” Touch FHD+ display with Webcam and microphone, it’s certainly capable of running Accounting, Engineering or Architectural Design Programs like Excel, SolidWorks or Revit. This computer will give you years of use. If the Feature details below are too technical, you can just be sure they are VERY impressive especially for a laptop. Features: - Intel Core Ultra 7, Series 3, 1.7 Gigahertz - - 16” Touch Display, 1920x1200 (2K), (Full HD+) 60 Hz - - Built-in microphone, and Web-cam - - Backlit Keyboard with Alpha-Numeric Keypad for Mathematical Entries - - 16 Gb of System LPDDR5X RAM (expandable to 32 GB) - - 512GB, PCle, SSD Storage RAM - - Wireless WiFi 7 (BE Standard) + Bluetooth - - Audio; Dolby Atomos Core with “Smart-Amplifie” Ports: - 1 x HDMI 2.1 - 2 Thunderbolt-4 Display Ports - 2 USB 3.2, Type-A Ports - Charges through the standard USB Type A ports rather than a proprietary dedicated port. PROS: - The built-in alphanumeric keypad on the right side of the keyboard makes this an excellent choice for traveling accountants. - Considering its computing power, this laptop is very light at 3.99 pounds. It’s an excellent choice if you’re going to be carrying through a lot of airports and stowing it in overhead compartments. - The touchscreen makes it a good tablet-device too. CONS: - RAM is not upgradable. - Because I travel on business a lot, I turn the laptop on when I have even a short time to do some work between flights. For some reason Dell chose on this DS-1626 not to include a camera good enough to RELIABLY enable Windows-Hello FACIAL recognition in LOW-LIGHT situations. This means that instead of coming to life as soon as you open the laptop and show it your face, you have to go through the tedious manual password typing startup or fumbling for the fingerprint reader. - I knocked one star off, because I’m disappointed by the lack of visual contrast between the keys and the letters printed on them. Instead of being bright-white letters on black keys, the lettering is more of light gray on “not quite black” keys. I’m often using my laptop in dim lighting. The backlighting for the keys is not always switched on. I have a feeling this lack of contrast was decided by a fashion designer instead of an engineer. I consider laptops to be a tool, not a fashion statement. Conclusion: Again, this laptop is not designed for AAA gaming performance, but if you just type emails and cruise the internet, or work with accounting or graphic applications like Excel, SolidWorks Engineering, Revit or Photoshop that don’t require blazing response times, then this one deserves your serious consideration.

I had another 16” Dell laptop that was on its way out, so I was happy to try this 16” Dell laptop out. This laptop works very similarly to my old one, but weighs less, which is great. This laptop has a full sized keyboard, with the 10-key numeric keypad to the right. The touch pad is slightly towards the left instead of being centered to the keyboard due to the 10-key. This is throwing me off, but I’m getting used to it. My worst problem is that I keep hitting the num lock button instead of backspace. The keyboard is backlit, and that can be toggled off or on with a touch of a button (F6). I don’t think I’ve had this style of keyboard in a very long time, but hopefully I can take advantage of the 10-key at some point when I get used to the keyboard. I forget about the 10-key and just peck out the numbers above the keyboard, then remember once I’m halfway through my task. Oops! The included system memory is 16GB, with total storage capacity of 512 GB. This is considered an average amount of storage, and I’m an average user, so it’s probably going to be fine for me. I don’t game or do anything super creative on this computer. The physical recognition for Windows Hello to log in to this computer is face recognition or by PIN code, there is no fingerprint reader, which I have become fond of on one of my other laptops. So far the face recognition is working well. Sometimes the PIN code is faster on some of my laptops than the facial recognition. The case of this laptop measures 14”W x 10”L, and the diagonal screen measurement is 16”. I weighed it out at 4.08 lbs.The color is a matte dark navy blue, which is very pretty. The battery life as a new laptop is excellent. Hopefully that is the case for years to come, but with my old Dell it isn’t. This laptop has a touchscreen, which is a nice perk, but I don’t tend to use the feature very much. This laptop is a decent general use laptop that should serve the average user well. I like having a larger 16” screen like this for my main laptop because it’s just easier to see what I’m working on.

I have really enjoyed using this Dell 16-inch touchscreen laptop. The large display is the first thing I noticed. The 16-inch screen gives me plenty of room for web browsing, spreadsheets, documents, streaming video, and working with several windows at once. The higher-resolution 16:10 display also provides more vertical space than a typical widescreen laptop, which means less scrolling when reading websites or working in Microsoft Office. Text looks sharp, colors are clear, and the touchscreen is responsive and convenient when scrolling through long pages or quickly selecting something on the screen. Inside, this model has an Intel Core Ultra 7 355 processor, 16GB of memory, a 512GB SanDisk NVMe solid-state drive, Intel integrated graphics, and Wi-Fi 7. That is a well-balanced configuration for business work, school, home use, video meetings, and everyday multitasking. I ran the complete PassMark PerformanceTest 11.1 benchmark to see how the laptop performs beyond normal day-to-day use – see attached photo. It received an overall PassMark Rating of 5,837.6, placing it in the 63rd percentile. In simple terms, it performed better than approximately 63 percent of the computers included in PassMark’s comparison results. That is a solid score for a thin everyday laptop that relies on integrated graphics rather than a large dedicated gaming graphics card. The CPU Mark score was 18,426.8, which placed the processor in the 64th percentile. That matches my experience with the computer. Windows feels responsive, programs open quickly, and it handles multiple browser tabs and applications without feeling sluggish. This should be more than enough processor power for Microsoft Office, remote work, photo organization, light content creation, and most general home or business tasks. The strongest benchmark result came from the storage. The Disk Mark score was 39,566.5, placing it in the 93rd percentile. That is excellent and helps explain why the laptop boots quickly and feels responsive when opening programs, loading files, and installing updates. A fast processor is useful, but a fast solid-state drive is often what makes a computer feel fast during normal use, and this Dell performs very well in that area. The Memory Mark score was 3,151.7, landing in the 71st percentile. The included 16GB of RAM provides enough capacity for regular multitasking, including running Office programs, video calls, cloud applications, and many browser tabs at the same time. Heavy video editing, large engineering projects, or virtual machines may benefit from more memory, but 16GB is a good amount for the type of work most people will perform on this laptop. The 2D Graphics Mark score was 785.2, placing it in the 62nd percentile. That is good performance for Windows, websites, presentations, video playback, and standard productivity applications. The 3D Graphics Mark score was 4,618.7, which placed it in the 37th percentile. This is the one benchmark area that was below average, but that is not surprising because this model uses Intel integrated graphics. It can handle casual games and lighter graphics work, but this would not be my first choice for serious gaming, advanced 3D design, or heavy video effects. Overall, this Dell provides a strong combination of screen size, speed, and everyday usability. The large touchscreen makes it especially comfortable for productivity, while the fast SSD and Core Ultra 7 processor keep everything moving smoothly. The benchmark results confirm what I have experienced: strong storage performance, good processor and memory performance, and graphics that are better suited to everyday work than demanding gaming. For someone who wants a spacious screen, responsive Windows performance, modern wireless technology, and enough power for years of general use, this Dell 16-inch laptop is an excellent choice.

TLDR: A 1920X1600 HD resolution 16” LED touchscreen, Intel Core Ultra7 335 CPU with 16Gb of LPDDR5 (soldered) RAM, 512GB of PCIe SSD storage with CoPilot+ weighing a scant 4 lbs, charged with USB-C, illuminated numeric keyboard and large haptic touchpad. An aluminum chassis, 16 inch touchscreen Windows 11 computer laptop, with illuminated keyboard, Intel Core Ultra7 2335 CPU running at 4.7 GHz speed, and sufficient RAM and storage to make it desirable. DELL Model 16S DS16260 per the BIOS screen in the computer . I found it on the DELL website. I know it works fast and smoothly. The blue is a very dark blue. Arrives with Windows 11 Home, an Intel Core7 Series 3, 16GB of soldered LPDDR5 RAM and SSD storage of SanDisk M.2 512 GB size. Graphics are processed by Intel Graphics with 64MB of VRAM. Some of this info is from the BIOS screens. About 30 updates were installed for the first two hours, on and off, that I used the computer. After all the updates installed the performance is very stable and smooth. I know the computer is fast, runs silently, will open many tabs on Edge browser with no sweat, tests out with good audio volume, very good video playback on You Tube and sites such as Pluto, Netflix, Prime Video for existing accounts, and also fires up Google Sheets and Docs quickly. The onboard video is handled by Intel Graphics GPU inherent on the motherboard. I used it for some test Google Voice calls and no one said I sounded bad and everyone I called sounded clear also. I set it to recognize my face instead of my typing in the system password and that works even in low lighting using it in my bedroom in the evening. I used CoPilot + to gather up information on search topics and the dedicated key worked every time. I also used it to summarize a web page or an email exchange being I am on two boards where at times others send too many almost useless emails so CoPilot+ is a big time saver for me in going through the emails. The touchscreen is very smooth and responsive and I am one of the constant users of any touchscreen computer so I appreciate a touchscreen more than a laptop without such a screen. The color quality is good albeit it is not an OLED but very much usable since it produces a very clear and sharp image both on videos, on spreadsheets or word processing, or news web sites for reading. Yes I like to read my news stories. It produces very clear audio from the small internal speakers. The analog audio output jack works fine to some 3way computer speakers I still have. The power adapter is a 65 watt adapter terminated in a USB-C plug on a approximately 5 foot long power cord (not chord) which also is good to charge up my smartphone, my home wireless doorbell, and other items such as headphones, power batteries, and many other items now using USB-C for charging. Dell does not supply a protective padded sleeve in the box, but should (look at the firm starting with A and ending with R Mr. Dell.) The keyboard is easy to use and is illuminated for use later at night and it has a regular numeric keypad on the right being that it is a wider chassis due to the 16” screen. Very nice. I got into the BIOS settings and adjusted the keyboard lighting to stay on for 5 minutes from the too short 1 minute. Other settings including always on are available. One setting in the BIOS seems to allow powering on when the lid is opened but I have to try that again to see if it will do that. I like that feature that some Windows laptops (and most Chromebooks) have. I also engaged the BIOS setting so the battery only charges to 80% to prolong it’s liffe several years by not stressing it to charge to 100%. Read about this if you are not familiar. I tested it with two large monitors using a USB-C to HDMI adapter plugged into one of the USB-C ports and yes it does provide DisplayPort functionality with audio and video to enable multiple external monitors. I also plugged it via USB-C cable into a Samsung SmartMonitor and the video image instantly appeared on the Samsung and the DELL laptop started charging also. Dell says the chassis is aluminum, I may at some point open up the bottom to explore but not until the warranty has expired. The warranty is 1 year. It weighs just below 4 pounds US I like it and will use it often.

The Dell 16S is a great looking laptop right out of the box. The Celestial Blue color is a deep blue/grey color. The PC is slim, and very substantial feeling. The 16S is of course on the larger side, but that extra screen real estate is great when you are designing. It's also great, being a 2K screen, for when you are watching YouTube videos - or if you are editing them! Superb picture quality, nice vivid colors and brightness. The sound is very immersive as well, they don't sound like cheap internal speakers when listening to either videos or streaming music. The PC opens to the 180 degree mark, but it does not fold back on itself to turn itself into a 'tablet' style PC. The touchscreen is something that I have come to expect form Dell these days (my desktop PC is a Dell touchscreen) and it's something that they do very well indeed. I have never had an issue with the touchscreen capabilities, and this Dell 16S is no exception. Very responsive, very intuitive to use, and a pleasure. Just make sure you have a cloth around, as the gloss screen does soak up fingerprints pretty readily! It is very bright and has a great viewing angle from side to side. I tested out the PC by editing some footage together in YouTube Studio, while streaming music, I had several web browser tabs open and a couple of Excel spreadsheets to boot. There were no discernable issues with its ability to keep up with everything going on - and for one thing, it was nice to not hear fans constantly blowing in the background which all too often happens with laptops. The Intel Core Ultra 7 CPU handled everything that was thrown at it for everyday use. There is plenty of storage on board with a SanDisk 512 SSD, an Intel Graphics card with 64GB of VRAM and 16GB of usable ram for processing, everything you need for a capable home PC laptop. It also comes with Windows 11 Home installed and after several updates as you set up the PC, you are finally good to go. The PC arrived with some charge, but we did charge it up fully before using it for the first time. The keyboard illuminates for ease of use at night, it fades off when not in use and then re-illuminates when you press a key or use the trackpad. The trackpad is very simple to use; it has just the right sensitivity making it intuitive and smooth to use. The keyboard has low profile keys, they are very tactile to use without excessive clicking or travel when using them. There is little to no separation between the Delete, Enter and Shift keys on the right hand side and the extended number pad, which means it can be a little awkward when typing and hunting and pecking for the delete or enter key. Battery life so far has been excellent, I haven't needed to charge it up more than once in the time that I've had it. The facial recognition works well, once set up. Overall, this is a really nice PC laptop for everyday use. A fantastic quality screen, really nice resolution with an intuitive touchscreen. Very tactile keyboard with sensitive touchpad makes interfacing with the PC nice and simple, and also enjoyable. The illuminated keyboard makes it easy to type in all light sources. The PC handled all of the tasks I threw at it without hesitation, and as I mentioned, without overheating and the fans blowing constantly. In fact in the time I've had it, I have not heard the fans at all! This laptop is going to get a lot of use. I do wish at this price point that it came with some kind of protective sleeve. That would add to the premium feel that this laptop is already exuding with its sleek Celestial Blue case! But so far, love it!

This was a great deal at $900, but I wouldn't have paid the $1600 price for a laptop which the memory can't be upgraded on and it's a bit confusing to me as to why Dell would manufacture an upper end laptop that the memory can't be upgraded. I was also shocked to see that it's only available in a 8Gb and 16Gb version, when it requires 8Gb just to run Win 11 effectively. One of the key options I was looking for was a backlit keyboard. Not only is this helpful in low light, the characters on the keys won't wear off like they do on a std keyboard. I do some design work for a CNC router and this laptop handles that software very well. It's more than enough for what I use it for and plenty fast enough. I'd give it a 5 star rating if the memory was expandable.

Love this laptop! Dell has always been great; very fast, very clear picture, easy to use. I use for home use, banking, surfing, shopping, etc.

Computer works well, as expected. I would definitely recommend. The touchscreen is also an excellent bonus.

This laptop is much faster than my old machine. It also is much easier to use and allows me more flexibility

I bought this because I needed a new laptop. It’s very fast, and I really enjoy it. So far, it does everything I’ve needed. I don’t game but this is definitely worth the money! I got a really good deal on it when I got it a little over a month ago. I definitely recommend.

We previously had Samsung Galaxy Books, which were complete trash. This seems to be far better quality, from the screen to reaponsiveness of the PC. I will have to update the review in a couple of months to see if the quality holds.

Performance is great, but I bought two open box items in "excellent" condition and both had issues with the cheap plastic piece at the bottom corners of the screen coming unclipped, rattling around, and obstructing the hinges until pushed back in. When pushed back in, the piece would stay in for a day or two before popping off again. I have no idea what the point of these plastic pieces is, but I plan to return both laptops because it seems like this loose piece could lead to other issues later.

Great laptop and affordable. Its similar to my old one. Im happy to see an upgrade and change to the charging plug. Nice laptop.

Gotta say, the quality of this laptop is actually better than i expected. It's got a really nice display, although not OLED, it's still very nice. It's a touchscreen which I like. Would recommend.

Giving it full stars pending fix because I bought it on sale. Operating system has problems that caused speakers and microphone to be inaccessible. First fix was a replacement. It had the identical issue. Currently being sent out to be "re-programmed". Everything else besides that little nuisance had been fantastic for my needs at a great price point. It runs quick and smooth. I use it primarily for office products and time on teams.