Customer Ratings & Reviews

This is my first experience with a refurbished computer. I have the laptop about 30 days and do far so good. Definitely worth it since I paid about half the price of the new one. It has been hard to find what I wanted in stock so I grabbed this at first sight! All programs are functioning properly, it charges just fine, and all keys are working great!

Laptop was in great shape, I did have to replace the battery, but that's to be expected. In use at college for my child, and couldn't be happier.

Has held up well for over 2 years. Great battery life and durable.

The computer itself is an overall solid computer. However, this computer model was released in 2017. The release year of 2021 as stated in the Best Buy specs is when the computer was refurbished, not when it was actually released. As the computer is actually 5 years old and the processor is old, the computer does not support Windows 11. Microsoft will stop supporting Windows 10 in 2025. I don't feel it is a financially wise decision to spend $500-$600 for a computer that you can only use for 3 years and then you are forced to either use an obsolete, unsupported computer or spend another $500-$600. Just for transparency purposes, I did return this computer.

Refurbished but looks like new, got W10 and the processor as I wanted plus more memory than I will need, decent price and faster delivery than quoted.

Excelent product a good price and excellent quality

Works as described. Good value for professional OS.

This is a very solid machine considering it's components. I'm using it mainly to run a lightweight DAW as a hobbyist music writer/producer, and it has handled everything that I've done with it very well. I'm also using the HDMI port to use dual displays, and it has worked flawlessly.

Great laptop for my son to browse the internet and play some games on.

Have had fir a month No issues Great computer. Great price Would recommend

Never got it to work. Even the Best Buy worker tried it. Nothing...returned.