
Rating 4.4 out of 5 stars with 17 reviews
4.4- Touch screen (4)
- Lightweight (2)
- Configuration (1)
- Easy to use (1)
- Size (1)
- Overheating (3)
- Price (2)
- Audio issues (1)
- Reliability (1)
- Webcam placement (1)
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 2 out of 5 stars
If you don’t use web cams or audio, it’s perfect
I purchased this in March 2019. There are so many things I don’t like about this laptop. The web cam at the bottom only provides what I call nose view because in order for people to actually see you, the laptop has to be elevated because the camera is in the wrong place. The boarders around the screen are so small, almost non-existent, that sometimes when I pick it up or go to close it I accidentally close all of my browser tabs. I had audio issues for almost a full year. Whenever I would plug in my ear buds, I would lose sound completely unless I reinstalled the drivers *every time* I made a chance between ear buds and computer speakers. I ended up taking the thing to the geek squad after the fan started crapping out and it was over heating. It took almost 5 weeks for them to determine that it needed to be replaced. Good riddance.
Posted by nic0le
- Rated 4 out of 5 stars
Fast, great screen
The laptop has a beautiful screen, good keyboard, a good value compared to similarly spec’d laptops from Apple. It runs a little hot when it’s been on a while, due to the small size, but I have no complaints overall.
Posted by Bobbi
- Rated 5 out of 5 stars
Awesome Laptop
Amazing laptoo. Very nice configuration and very fast. Can’t be more happy with this one. Small size but packes lot of punch.
Posted by Anil
- Rated 4 out of 5 stars
So far, So good
Haven't had it for very long. Any issues are not due to the product. Getting used to the smaller size and windows 10. Mouse pad a little sensitive and I've adjusted it as far as it can go. I like how lightweight it is and that it also has a touch screen.
Posted by BestBuyConsumer
- Rated 5 out of 5 stars
Small Powerful Laptop
Love love love this laptop! I had a Surface, but running either Windows 8 or 10 on it was a joke! Hated it! So I bought this Dell XPS13 and it was a great decision. Nothing new to learn - it operates just like my desk top. I don't have to search for commands like on the Surface. It's tiny but super powerful and fast! I can take it everywhere with me.
Posted by LendingLady