Customer Ratings & Reviews

Certain products make daily life easier, while others are more trouble than they're worth. Thankfully, for us, the new Dyson Clean + Hygiene makes cleaning hardwood floors easier. This isn't meant to replace a typical vacuum, but rather complement a dry vac. It's made for hardwood, tile, or other non-carpet flooring, and it works well so far. Other reviews mention the difficulty of cleaning it, but I'd say it's rather easy as long as you take the necessary steps. Is it 100% hands off? No. But I could probably teach my toddler to do it. The cleaning is very effective, and the added solution for your clean water makes the floors feel extra clean, but it won't "polish" or anything like that. It'll clean them. That's what it's built for. It's lightweight, easy to maneuver, and docks easily. It has a self-cleaning function that cleans the internals, which takes about 20 minutes on average. It's not as loud as others, but you can definitely hear it drying. I'd say the only con may be the price when compared to other companies (like Dreame, Roborock, etc.). Those companies are determined to make a name for themselves without inflated pricing, so when it comes to this relatively simple machine, I'd say it could be priced more competitively. Still, with Dyson, you generally get what you pay for.

Out of the box, the Dyson Clean and Wash is easy to assemble, easy to connect, and up and running in minutes. It is aesthetically modern, with sleek edges, brass accents, and sharp angles that give a futuristic look and a modern touch to wherever you place it in your home. The unit itself feels very well made and sturdy—same with the base. The quality of the materials and the craftsmanship of the aesthetics are not where the main issues lie, which I’ll get to later in the review. Setup: Out of the box, you simply click and place the pieces together, set it on the stand, and plug it in to begin charging. A short video plays on the easy-to-read LCD display, guiding you through the next steps in the process. The LED screen and menus are controlled by a single button press, with a long press for selection. This moves pretty swiftly, and to my surprise, the single-button control works without being irritating. There are just the right number of menus and options, so you’re not searching endlessly. Shortly after the initial setup, you’re presented with a barcode that connects you to the Dyson app, which I already have for other devices. You can use it to further customize the machine to your liking, and it also keeps track of things like warranty and serial number. Note that the app is not necessary, but it is a nice addition. After charging, I filled the water tank, added a bit of cleaning solution, and was ready to give it a try. I did a couple of tests—both standard usage and some “controlled chaos.” For standard use, I ran it across my kitchen floor (laminate with a thin mat covering part of it), then in the bathroom. In both areas, where there were no obstructions, it is self-propelled forward and glides with ease—much easier than using a standard mop or a Swiffer. Because of the propulsion, much less force is needed to clean tough spots. With the mat, it did snag a few times, but if I approached it at the right angle, it was able to go over it without catching too often. I assume this is because the clearance of the unit is very low to maintain maximum contact with the floor. Not a major issue, just something to note if you have vinyl mats or similar. Also, if you have any type of cloth mat in your bathroom, you may want to remove it beforehand and shake it out. This machine is not meant for carpet, as it doesn’t have a way to turn off water flow. It provides different levels of “hydration,” but no option to fully disable it. For the controlled chaos test, I poured water on the floor and added some Cheerios. One of the main features I was looking forward to was having a wet/dry machine to handle spills while cleaning. It passed this test with flying colors. The Cheerios were swept up, the liquid was removed with a few passes, and the floor looked freshly mopped. No complaints here—debris suction was good, and water removal and mopping were excellent. In summary, it can eliminate the need to sweep and mop in separate steps in most situations. Now, this is where it starts to fall short. The process to get it into self-cleaning mode can be a bit cumbersome, involving several steps that aren’t as easy as the promotional videos suggest. First, you must empty the dirty water tank and the debris tray. In my testing, I found that once you removed the dirty water tank, it would leak if tilted. I tried it several times and got the same result—that’s a poor design choice. When emptying the debris tray, the video doesn’t show that the debris will most likely be wet. So it’s not as simple as dumping it out—you’ll have to rinse it off in the sink or wherever you clean it. It makes sense logically, but since they emphasize separation, you might not expect the sludge that still needs to be cleaned out. After that, you need to refill the clean water tank to run the self-clean cycle. The self-cleaning process works well, but it is long and somewhat loud. It seems to run with a heating element for about 30 minutes. It’s not extremely loud, but definitely noticeable. Once it’s done, you’ll again need to remove, empty, and rinse the dirty water tank. Then you’re good to go for the next use. Compared to rinsing and wringing a standard mop and dusting out a broom, this is still easier. But for a machine marketed as all-in-one, the cleaning process can feel a bit cumbersome. That said, it’s not entirely clear how they could significantly improve this. Another flaw is that it’s not great on edges or in corners. If your cabinets have any kind of lip, it won’t reach underneath them. While it can lay flat to reach under chairs and similar furniture—which is very useful—the clearance is still too high to get under cabinets. For deeper cleans, you’ll need to use a broom to pull debris out from corners and edges, and possibly follow up with a mop or Swiffer. For general maintenance, this isn’t a major issue. But for deep cleaning, you’ll still need traditional tools to finish the job. Battery life is excellent. I was able to clean both of my floors and still had 85% battery remaining. Aside from the charging base, it is completely wireless, making it easy to move around wherever needed—especially for hardwood floors, kitchens, and bathrooms. One smaller thing I appreciate is that you don’t need distilled water or anything special just because it’s a Dyson. It uses regular water with a standard cleaning solution, and the only component you may need to replace over time is the roller—which is expected with any mopping device. Overall, I think this is a great machine. Does it live up to expectations? For the most part, yes—but it definitely falls short when it comes to effortlessly achieving a complete clean.

Dyson's Hard Floor cleaner does a solid job of both vacuuming and mopping hard floors at the same time. No more wasting time vacuuming and then going over the same areas with a mop. One sweep is all it takes. I swept a bunch of crumbs and other debris from my kitchen counters onto the floor (along with all the existing dog hair) and it picked everything right up as it mopped. This device is very cool to look at, with a futuristic handle and an LCD display that actually shows device status in full color. It glides along the floor effortlessly, and the handle can be bent down flat 180 degrees making it easy to mop hard to get areas like under the couch. There is no button for dispensing the water/solution mixture; it automatically releases the mixture as you go along. The probiotic cleaning solution included had a nice light scent, not too overpowering. After mopping, the floors weren't so wet that they took too long to dry, only taking about 5-10 minutes for the moisture to dissipate. And now things I didn't like. I have high gloss bamboo floors, and while they looked clean, I could tell they still had smudges in heavy traffic areas that usually get taken care of with a manual mopping. The Dyson apparently doesn't use suction, and all the water and debris gets collected in a tank and tray. Removal and cleaning of the tank and tray are somewhat complicated. While the tank holds most of the water, there is still water that drips out when you remove the tank (on the floors I just cleaned). It's hard to figure our how to remove the debris tray in order to clean it out (I blame this on the wordless instructions, which are worthless in telling you how to do anything with this device). There is a metal comb like piece which I assume is used to separate the water from the debris that is very sharp, and I almost cut my finger trying to disassemble the tray, so be careful. Once you figure it out, the process is manageable. I also wish Dyson found a way to make this device useable on low-pile carpets like other mops on the market. My main gripe is the self cleaning cycle. It has a hot air drying cleaning cycle that takes 30 minutes! You have to clean the tank and tray out again after the cleaning cycle, so when you are done mopping, you're really not done. 30 minutes is a long time to wait and remember that you have to finish cleaning out the mop. While it sounds like a cool feature, I question whether it's better than just being able to remove the roller and let it air dry. I also imagine it uses quite a bit of energy to go through the 30 minute hot air cycle. All in all, a pretty solid hard floor cleaner, that is probably unnecessarily over-engineered.

The Dyson Clean + Wash Hygiene floor cleaner may become you and your hardwood and tile floor’s new best friend. I appreciate Dyson’s use of a discrete shipping packaging that travels incognito to your front porch that also includes a normal retail box beneath. The internal packaging was well designed and protected the contents. Dyson products are almost always in the top-tier price category and aesthetically attractive inside and out. Upon removal of the parts from the box and the removal of many clear protective sheets from nearly every smooth plastic surface, a simple snap together of the handle and the main body and then setting the unit onto the charger base to get the battery charged, gets you ready for the next step. A QR code was available on the page of drawn instructional information that leads to an app to download and install. While the MyDyson app installed and connected, I was informed of what rights I was giving up to get the instructions to clean my floor. I would advise declining the app’s ability to scan for all your Bluetooth devices, as this device does not seem to have Bluetooth. The app features short, very overlapping instructional videos, advertising and access to a more comprehensive manual. I enjoyed the videos that seem to highlight every click. Conveniently battery-powered, and perfectly portable, this Dyson is relatively quiet in operation. The cordless aspect is, of course, one of the main draws, as well as the over-all effectiveness of cleaning. According to the app, you can expect to get about 45 minutes of running time with a single charge of the removeable battery pack. It will start to warn you of the battery condition on the screen when it reaches less than 30% of its charge. The small round control panel on the handle turned out to be quite informative and intuitive as it featured small videos pertaining to operation when appropriate. The floor cleaning solution included in the package is labeled as probiotic and is pleasant smelling. It only requires a small cap-full added to each fresh tank of cleaning water to presumably retain the unit’s hygiene. The effectiveness of the floor cleaning is a bit shy of stellar in a sense that dried areas of mess do not clean up very easily even with multiple passes and a higher level of cleaning setting on the machine (there are three normal levels and an additional one called max). The max setting acts somewhat more effectively on these trouble areas, but still takes numerous passes and utilizes more moisture. There are also sometimes small-line artifacts remaining on the floor after cleaning and drying. Slightly uneven hard flooring such as tile, can cause some erratic results as well. The quick drying time due to the minimal moisture used is quite manageable compared to previously used products and when the cleaner sits paused for a short time, it does not leave much moisture residue. The short head height and slim body design allows under-counter access to clean near lower kitchen cabinetry and under higher couches, etc. One disconcerting trait involves the occasional observation of just pushing around a line of dust/debris/hair instead of the machine just devouring it. Seems that neither forward nor backwards trajectory consistently allows picking up the errant debris. Eventually it will get picked up, but it may require a few passes or angles to achieve it. Also, it’s advantageous to clean in the direction of the “grain” of how hardwood floors are lain to achieve the most effective results. When moving the unit, while not actively cleaning, it is important to keep the cleaner head fairly level and parallel to the floor so as to minimize any potential leaking while moving. As to the whole cleaning of the head function after all the floors are finished, the ease of disassembly and mechanical interaction makes it intuitive and easy to work with. The mechanism sorts, combs and sieves out the dirt and segregates it into either a dry chamber for crumbs etc. or dissolved into the liquid waste chamber. Also, the self-cleaning/heating/drying routine that the Dyson finishes with after its floor cleaning and in preparation for storage, is a bit on the noisy side. It takes more than a half hour of noise on a par with your oven’s venting fan set to high. So perhaps planning for a storage/charging area in a more unused section of your dwelling would be a good idea. A slight product improvement would be to add some form of additional reminder on the machine after the (partial) self-cleaning process concludes to leave the caps off of the liquid reservoirs so as to let the chamber’s remaining moisture evaporate. The biggest negative of all of these types of machines is the after-use cleaning. Meaning that despite the “self-cleaning” function on this model, you are still manually cleaning it. Some of my dislikes include the lack of even a rudimentary worded paper manual and the occasional difficulty in cleaning some deposits. It is anticipated that we will use this device much more often than our corded-appliance equivalent that will probably be in storage or perhaps re-homed in the near future. Our household members enjoyed using this product and on average give it a four out of five stars and recommend it with consideration of the caveats mentioned above.

Since we got a dog, we have always tended away from carpets in most rooms of the house - simply to keep clean-ups easier. In the apartments and houses we have lived in , this normally means either vinyl plank flooring, hardwood or tile - all of which have their pros and cons. The lack of carpet makes it easier to quickly dust on a regular a basis and keep the place clean, but every now and then we have to pull out the regular vacuum cleaner, run that around the house - and then go back over the whole place with a bucket of water and a wet mop.We have tried using on-to-fly wet brooms (the ones with the removable pads) but invariably they just push the dirt around unless you are willing to swap / wash the pad every time you use them. Enter this Dyson wet+dry hard floor cleaner - and now we can do pretty much everything in a single pass, with a single appliance. The unit handles both solid and liquid clean-ups - and has a handy comb in the reservoir that separates them as you clean. Eventually you have to remove the tank and in it there is a separate place for liquid and solid waste that you can clean out separately. To be clear there is no way to switch the water on and off (that I have found). There are 3 levels of power, but if you have water in the tank, whatever you use it on is going to get a little wet (so for example, if you do have carpets or rigs this probably isn't the right device). The clue is in the product name- this is for hard floors only. As for the cleaning experience itself, its pretty easy and low maintenance - its waaaaaaaayyyyyy easier that lugging a bucket and mop around and you get to vacuum and mop all in one go. You can fill the cleaning reservoir with just water, or include some of the cleaning fluid provided with the unit - in my testing it seems that the cleaning fluid helps the floors to dry slightly better, but I suspect it will involve a bit of trial and error on your part, depending on your floor type, to find the write cleaning additive for you setup. The unit runs for about 30-40 mins in a single charge depending on the power level - and when you park it on the base, it recharges quickly - and also has a self-cleaning cycle in case you picked up something you don't want to spread around the rest of the house. All in all, I would recommend this unit if you have primarily hard floors in your house. It does not replace the need for a regular vacuum , but I could easily get rid of the larger traditional vacuum cleaner and live with the smaller Dyson handhelds for daily use, and then use this to wash the floors more thoroughly on the weekends.

The Dyson Clean + Wash Hygiene Wet and Dry Hard Floor Cleaner is a premium cleaner offering an excellent build quality and solid cleaning performance. • Unboxing – The Dyson cleaner is well protected without an excessively large box or unnecessary packaging. Assembly is straightforward and takes less than 5 minutes. The final part of the setup includes placing it on the dock, following the onscreen instructions, and adding water/cleaning solution to the clean water tank. • Design/Quality – Like other Dyson products, this floor cleaner is very well made and looks great. It is super lightweight only weighing a reported 8.4 lbs. Since this floor cleaner uses water and agitation rather than suction, all the dry and liquid waste is stored in the cleaning head. This is great as there are no tubes to get clogged or bad smells from an ineffective filter. • App – A nice addition that offers information about using the machine, care/maintenance, and more. • Usage – It does a great job cleaning stains, spills, and debris from hard flooring surfaces. It has 4 different cleaning settings designed to tackle light messes to the most stubborn stains/spills; however, there is no automated detection for selection. It does have a relatively small clean water tank and due to the amount of hard flooring in my house I need to refill it once prior to finishing. The good news is the battery lasts the entire time. Hopefully the next iteration will have a larger clean water tank and a steam function. It leaves only a small amount of water on the floor allowing for fast drying and no water stains/streaking. It also leaves a nice clean smell. • Cleaning – The cleaning process is semi-automated. The removable portion of the cleaning head splits into 3 parts with the dry and liquid waste in separate areas. Simply dispose of the dry waste and rinse the components in the sink. For the enclosed dirty water tank once emptied I added a small amount of dish soap and rinsed it out a few times. After reassembling the cleaning head and refilling the clean water tank with water/cleaning solution, place it back on the dock. Then it can start the self-clean cycle. Once complete, empty the dirty water one more time. Overall, I think this hard floor cleaner by Dyson is a great addition to my cleaning arsenal and highly recommend to those with lots of hard flooring.

Like most products from Dyson, the Clean+Wash Hygiene is a very innovative solution to an existing product category. The design of the product is fantastic and meets all the expectations of a product from Dyson. It comes cleanly packaged and assembles quickly. I would like to give it five stars; however, hygiene is a little misleading. Using the cleaner is like using any other upright, turn it on, move it around, and it cleans the floor very well. This machine, however, differentiates itself because of the way it separates the dry particles and the wet, dirty water. The separate bins for the dry and the wet make clean-up 100% better than any other floor cleaning machine I’ve used previously. There are still some gross things you have to touch when emptying the bins, hence the misleading “hygiene”. That being said, you do not have to deal with the same type of mess generally presented by other machines of this type. One thing of note is the water bin does leak slightly when emptying. Where the device again distinguishes itself is the docking station and the self-clean and drying sequence that can be run after using the machine. This makes the device more likely to stay clean without having to physically touch the roller. I love this feature, and it has been the game-changer. I have multiple pets and of course they like to make messes everywhere. It does a very good job at cleaning up those messes. I’ve used it on high-traffic areas as well as some trouble spots, and thanks to the variety of power modes, it had no problems with the jobs. It tackled the messes with ease and didn’t leave the floors too wet even when using max setting. I definitely recommend getting this for washing your floors.

Dyson design team...please read this, as someone who has a V15,Supersonic,3 Air Purifiers,the VisNav robot and many other products and LOVE them I truly wanted this to work. I want to start this review by listing the positives...being cordless, light and aesthetically pleasing...thats it. I was quite excited to try this unit and I tried and returned the Wash G1 in the past, but I found while this fixed some issues it introduced new ones. The "Hygienic waste system" is annoying to disassemble and reassemble consisting of 3 total pieces, you also can't access the inside of the dirty water tank for a deep clean. Additionally, the self clean process features a drying cycles which yes is great BUT is quite loud and runs for 30 MINUTES compared to the average 5-10 mins of other units with this feature. I have a corded unit from another brand and its quite heavy so I was excited to see if this would be the replacement I was longing for, but my corded unit, filter and all takes less time to clean and dissemble and cleans better than this thing. I do like the included hard floor solution....for what it's worth it smells great.

This Machine doesn’t really have enough scrubbing power or a big enough tank for a clean or dirty water for anything bigger than an apartment. Does terrible over tile. I don’t understand why it takes five passes to clean kitchen tile with this. I will be returning. It’s not as bad as they’re previous model, but it’s still is an awful what mop I guess.

I am usually a fan of Dyson products, especially when it comes to their vacuums and hair products. We currently have entirely hardwood floors in our 1000sqft house and while we regularly vacuum, we wet clean a lot less because it is such a time suck, strenuous and overall just a hassle. After getting the Clean+Wash, we are now on a weekly clean cycle because of just how easy it is to use and, dare I say, fun? Previously we used manual we floor cleaners. You know the disposable types. They really require you to put in a lot of elbow grease and you go through those pads so fast it becomes a problem for those that want to leave a better ecological footprint. The Dyson made it through the entire house in a breeze with battery to spare. You have a quick access turbo button to get at those really tough buildups, but overall it knows how to clean the floor, you just have to take it there. And boy is it easy. I’m not sure if it has some sort of self-propelling mechanism or is just ergonomically made easy to push but boy does it feel so easy moving this device around. When you’re done cleaning, just pop it on the charging/cleaning dock and you’re good to go! The dock is really the only thing I don’t love about this machine though. It washes and cleans the roller (although you will have to do regular maintenance to keep the roller truly clean) and while it does get the machine mostly dry, the wet roller and enclosure still remain a little damp afterwards. So we have started opening the lid so that it can air dry better and that has done the trick. I just really wish that it would completely dry the machine so that we could just drop it on the dock and forget it. Overall though we are supremely happy with the unit! We always do a vacuum first to clean up the hair and other big junk, then go over it with the Clean+Wash to get beautifully clean floors every week. And with 5 animals and 2 adults in this 1000sqft country house, we sure need this level of cleanliness and ease that the Dyson Clean+Wash delivers. Pros: Way easier that using a manual wet floor cleaner Self propelling makes you way less tired when using Got my wood floors cleaner than any mopping device in the past Plenty of battery for our 1000sqft house Display is helpful for walking you through most of product Cons: Lack of manual in the box left me (a relatively smart individual) completely lost on first use The wet roller seemed damp still after the cleaning cycle Not a vacuum (but honestly vacuum mops get so gross so fast it’s probably for the best)

We just added the Dyson Clean+Wash Hygiene Wet and Dry Hardwood Floor Cleaner to our set of tools for house cleaning. Since we have the Dyson V11 Outsize Cordless vacuum, our expectations are already high since that one is such a great machine. We use it everywhere, including the hardwood and tile floors and it does a great job at picking up all the dirt and dog hair. This new one is also cordless, lightweight, and easy to use. Even though this device is just for use on hard surfaces, it has the added benefit of vacuuming and washing at the same time allowing us to skip using either a broom or another vacuum to remove the debris first. This is especially helpful when we just want to concentrate our efforts on the wood floors in the main living area versus worrying about the rest of the house. Unboxing and setup were very simple, and it was up and running in minutes. The only thing that needed to be put together was attaching the upper handle to the base. Once assembled, we filled the tank with the solution and water to give it a go. With the battery at about half a charge when we started, we were able to do the kitchen, morning room and foyer, roughly 1000 square feet, with it only using about 25% of the remaining capacity. It was also helpful that the machine lays down low to easily get under tables, chairs and other furniture. While using it for the first time, we cycled through the various modes to see the differences and at the “boost” setting, you could tell there was more water dispersed to work on the heavier stains or messes where the lowest setting conserves water and dried much faster. While using it, we followed the grain of the wood like we typically do with a mop to see how it compares and it was nice to see that it dried very quickly without leaving any streaks or cloudy residue behind. Once finished up in those main areas, we returned it to its base and took off the waste receptacle to empty it. This process takes seconds to complete simply by unscrewing a cap on the tank so you can dump it out easily. It was impressive to see the amount of dirt and dog hair that it had picked up as the water that came out was very dark and dirty. After returning the waste receptacle back onto the machine, you can look at the handle to confirm it’s charging and then start the self-cleaning function. This feature is specifically designed to prevent bacteria growth, buildup and odors which could impact the quality of the device over time. The self-cleaning takes about 30 minutes and while it’s running, it heats up to about 185 degrees to help remove bacteria and clean the roller while also removing any remaining excess debris so that it’s all clear for the next use. Overall, this vacuum and mop combination machine is a great choice for your hard surfaced floors. Although it does have a slightly higher price tag, we believe that Dyson products are built to last and perform as advertised from our experience and spending a little bit more in the beginning may be helping to save over the longer term.

I loved my Dyson upright vacuum cleaner for many years so was excited to get this new hard floor cleaner.  Dyson products are quick and easy to assemble and clean and the Clean+Wash Hygiene cleaner is no exception.  The touchscreen function provides useful information such as notifying you to empty the dirty water tank when full and remaining run time.  The power mode function provides light cleaning to heavy duty cleaning.  When is use, the cleaning head provides 10 inch wide coverage with each pass reducing the number of swipes for large areas; the drawback is reaching any area less than 10 inch in width.  Cleaning performance is very good as dirt and debris is quickly removed in one swipe. Any stains can be removed by either another pass, staying on the stain for a minute or upping the power mode.  Clean up quickly by emptying the dirty water, rinse the debris tray, then fill container with water and press the self-clean mode. Along with filter-free design which prevents sludge build up, the hot air drying dock dries the roller, eliminates remaining odors, and recharges the unit.  I expect long term cleanliness and reduce maintenance with Dyson products and this product seems to provide such benefits.

This is a really nice product that has made “mopping” my kitchen and hardwood floors not such a chore anymore. The unit is simple easy to use. It comes with a bottle of cleaning solution. You take off the reservoir add water and cleaner and put it back into place and are ready to clean. The unit has 3 different moisture levels to apply product to your floor. The 1st setting did not quite have enough juice for me but the 3rd setting did the trick. It was really easy to move across my floor and had some self propelled tendencies and feeling. After cleaning my kitchen and hardwood floors it did leave a really nice shine and cleaned up nicely. I have a couple decent sized dogs who always seem to have muddy footprints throughout my floors. This did a really nice job of erasing those and also anything else on the floor. Once my mopping was completed I just removed the dirty water from the base and wow wa I surprised with how dirty the water was. I was ready to go for the next use. I have used it 3 times and still not had to charge the unit again from the initial charge so the battery life in my opinion is above average. This makes cleaning my hard surface floors so much easier and it overall does a fantastic job with clean up.