Customer Ratings & Reviews

I would not normally consider spending so much on an air purifier/humidifier, but decided to give this a try because of sinus issues after moving from a humid environment to the Arizona desert. It wasn’t available at my local Best Buy, so I had it shipped. Shipping was very slow, but that was a UPS problem. Assembly was simple and easy. It also connected to WiFi very easily. Days here can be single digit humidity. Within 12 hours it had my bedroom humidity up to over 40 percent, and has maintained that level in the week I’ve had it (bedroom door is always open to my 1400 square foot house). I’ve looked at the air quality monitor after cooking dinner on the stovetop and it showed as unhealthy due to particulate matter. It cleared the air quickly and soon showed back to good. My sinuses are much improved after use. My room smells and feels like the air is much cleaner than before use. Like many Dyson products, I feel that they are overpriced. However, after one week of use I am considering it money well spent. I can’t speak much to it’s capabilities as a fan, but it does seem to move enough air to function in that capacity.

We use tjis product every day. The air quality in our house is monitored from the app as well as controlling the functions from the it. What a great product!!!

Best Buy is my go-to electronics store, and I can't say enough good things about it! They have an amazing selection of the latest tech gadgets, from smartphones to laptops and everything in between. The knowledgeable and friendly staff are always ready to help, whether you're a tech expert or a beginner. Their price matching policy ensures that you get the best deals, and their Geek Squad service provides peace of mind for any tech-related issues. Shopping at Best Buy is always a great experience, and I highly recommend it to anyone in search of top-notch electronics and outstanding customer service! #BestBuyFan

Purifier was super easy to put together and looks very sleek for what it is. As others have stated, it's quite large, but not too heavy and there's a really easy, seamless system for filling up the water. I do wish the fan aspect was a bit stronger. You wont feel the breeze much unless you are fairly close to it. I'm also a little disappointed by the oscillation. While it's cool (no pun intended!) how it's designed, it's frustrating that you can't "pause" the oscillation in a certain location. Unlike other Dyson fans where you can pause the oscillation exactly where you want it, with this Dyson, it only oscillates back and forth or pauses facing forward. You have to physically move the unit if you want it to blow air in a direction other than directly in front of it. Not a huge deal but seems like a rather small thing they could have incorporated. Another thing to not re: the fan is it doesn't tilt up/down. So air can only be felt in level with the air blades, which is why I have all mine propped up on something. However, this does have me a little concerned about the huge tank of water tipping since I'm in an earthquake hot spot. Hoping for the best if that day comes! The app is cool and intuitive. It seems like I'm getting better sleep, but it could be placebo. Overall, I'm enjoying the product!

Recently moved from Miami to Phoenix. 100% humidity to 0% and a very dusty environment. Purchased two of these Dustin to reduce pollutants, add humidity in the house & help keep cool. They are GREAT!!!

The air feels and smells fresh and clean, specially since I live next to the freeway. Please check with your doctor first to see if you really need the humidifier... if you don’t, get the air purifier instead. It also looks nice

Bottom Line: The Dyson Pure Humidify+Cool is a solid machine that replaces multiple devices for those who need to monitor and control the quality of their air. Pros: replaces multiple devices, easy setup, low maintenance, easy to use remote/on-screen and in-app, fairly quiet Cons: size Review: Like me, my five year old daughter suffers from indoor and outdoor allergies to the point where it affects her sleep (snoring, coughing, sore throat). To monitor and control the air quality in her bedroom, we use an air purifier, a humidifier, a thermostat/humistat, and a fan at night. I was excited to get the Dyson PH01 since it replaces all of these devices and more with its ability to monitor air quality and automatically manage air quality and humidity levels. Like all Dyson products I’ve used, setup of the filter system is simple to do and, the water tank is easy to remove and fill. The smartphone app paired effortlessly with the device and it was easy to connect to the WiFi from the app. Unboxing to complete setup took about 20 minutes. You can monitor air quality and adjust settings easily from the remote and on-screen color display or in the app. The machine tracks PM2.5 and PM 10 particles as well as VOC and NO2. It also provides room temperature and humidity levels as well as a fan speed report over time. It was interesting to see that the PM2.5 and PM10 particle readings (and corresponding fan speed change) spiked during the periods where our baseboard heating system kicked on. The fan has 10 speed settings and three oscillation settings (45 degrees, 90 degrees, and breeze), which is accomplished by moving fins inside the airblade. Dyson’s also done a great job reducing the noise of its air multiplier technology, as this is much quieter than my older Dyson fan; on my smart watch, I recorded around 55 dB standing two feet in front of the unit with fan speed on max of 10. The fan on its lowest setting is quite quiet. You can also switch airflow to direct out of the back, although it feels like it comes out at an angle rather than directly behind it (this matters for how close you place this to a wall). The humidity can be adjusted in 10% increments from 30-70% (or turned off). You can also set daily schedules for the machine to run in the app. Alternatively, you can just hit the auto purifier and auto humidify buttons and let the machine do the rest. This is a great option compared to lower tech units, where you’re unnecessarily running the purifier or over-humidifying the room. One thing buyers will probably want to consider is size. The unit is noticeably large, standing about 3 feet tall and a foot in diameter. That can be qualified, to some degree, since the unit is designed to purify a large room (400 square feet) and the items it replaces take up a comparable amount of space. Still, if you’re adding this to your living space without prior air treatment technology, it’s going to stand out. Also, you’ll need more clearance behind the unit if you’re going to direct the air out the back, so you can’t tuck it in a corner or next to the wall. Finally, a couple of thoughts on maintenance, although I have not yet had to clean or replace the filters: cleaning the humidifier seems super simple (especially compared to standard units). The app estimates 675 hours until a deep clean cycle is needed (about 3 months running just at night). You put in a packet of cleaning material (3 packets are included), run the cleaning cycle, and rinse the filter. That’s great for people who have hard water in their house. Replacement air filters, aside from upfront cost of the machine, are the most expensive cost of air treatment. The PH01 uses Dyson’s Combi filter, which combines the charcoal and Hepa filters on the same piece. From what I’ve seen online, Dyson says the filter should last a year running 12 hours a day on auto mode. That’s really great news, so I hope that the filters last that long in practice at my home.

I bought this air purifier right after my daughter was born, figured I could get two birds with this unit air quality and humidity. About 6 months after I purchased this unit started hearing weird grinding noises when I used the humidifier mode so I contacted Dyson. They game me the run around for a week and blamed it on my outlet. Whatever I will just use the unit as a air purifier only. A couple of weeks go by and more noises. I contacted them and was able to snap shot the error image and sent it over. They said the will fix the unit but I would have to drive 2 hrs to the closest repair shop there hours are 9-5 m-f. Great but now I have to take the day off work to drop it off and another day to pick the unit up and lose 8hrs of drive time with todays gas prices. So I decided to just use the air purifier mode and after some time the air motor crapped out. I’m shocked that Dyson would make a expensive product that can’t even last 2yrs. I purchased this Dyson air purifier 3/21 and today it 10/22 it completely died, there $848 gone.

From Day 1: I had bought 2 of these Dyson PH01 Models for my home. First one went in the nursery and had every possible issue causing problems for me and my newborn in the hot months of summer. Motor problems which caused 1 to not operate and a sensor issue that didn't read the proper water levels and even after 2 painful experiences with Dyson Customer Service I finally got a replacement pump 2 months after my child was born. The second of the 2 was placed in a masterbedroom and this one had every issue which made me want to just never buy Dyson Products again. I returned a unit once to Best Buy possibly even twice since I had remembered breaking down the huge box it came in several times during the same week. Besides the fact of screen issues (this model has a small LED screen) it kept showing problems of an icon with a circle and an exclsmation mark. The filters or sensor or pump or anything! This made me so angry and frustrated beyond the fact I had to deal with Dyson Customer Service YET AGAIN!!! During the same HOT months of summer I vowed to never buy Dyson again. The "MANAGER" that contracted me through Dyson didn't do anything except order my replacements of a fan and pump that should have been done months ago but guess what they offered me even knowing my issues during COVID19 and with a newborn living by myself at the time??? They told me to go to a Service Center 50 miles from where I lived to get mine serviced. Such consideration on Dysons Part. So if you enjoy being treated like trash and you love defective products and you love fixing problems through Dyson Customer Service that don't care about you and you love returning and replacing parts when they don't work buy this item it will change your mind on Dyson as a whole. That's what Die-Son stands for right? Oh Dyson! Believe ALL the reviews since I encountered so many Screen, and Pump or Motor or Sensor or Power or Functionality Issues In General besides the fact the unit doesn't even do an amazing job of what its supposed to do Fan is WEAK and its majorly overpriced but besides that it also doesnt do its other functions like other products do.

If you suffer asthma this is the machine for you and it also help sinus suffers. It really removes all stuff from the air.

Simply put: it doesn’t work. One of the most expensive “purifier” + humidifiers on the market, this Dyson unit simply doesn’t work. With the humidity set to the highest level, it has no change in the measured room humidity. It seems to have little or no effect on odors. The parts are hard to remove and replace. Dyson support is obtuse and unhelpful. And it’s looks are more noisy than pleasing. The associated app and data stream from the unit are by far the best feature, but unfortunately just serve to confirm that the thing can’t do it’s job.

This product gave my family a piece of mind and allow us to sleep at night with great quality air floe though out the room . I recommend it

There was a big problem when I first used the machine. The fan blade was stuck in the housing. Since it takes me 2 hours to visit Best Buy to exchange the PHO1 - and that might have the same problem - I decided to repair this myself. I am an Engineer - not everyone can do that. Get it tested in the Store before you go home. Took me 1.5 hours, now all is great.

This is unacceptable. The machine is stuck in deep clean cycle. It keeps showing the orange light. It does nothing and it stays in that mode. I cannot even cancel the deep cleaning cycle or reset the machine. The good thing i am returning it tomorrow. Dyson your quality is not as good as before.

This Dyson pure is truly an amazing appliance. We have been using this in our home for a few days now and honestly you can feel the difference In the quality of air in our home. My kids and I suffer from allergies and we have humidifier and air purifiers in our house and they do help but not as much as the dyson. This is also a two in one system, it humidifies and purifies the air all one one system. It also monitors the air quality in the house and for the techies you can also control the unit via the Dyson app and runs on wifi. We honestly love this product and would whole heartedly recommend this to anyone that suffers from allergies or anyone wanting to clean the air in their house. There is one downside to this product and that's the price. This unit is alittle on the higher end, but you get what you pay for and as with other Dyson products you know as well as I do that this will last for sometime.

Works great. Perfect for Arizona weather. No more dry nose

This machine has a horrible design flaw that causes the water lever sensor circuit board to flood with water. The first time you take the tank lid off and place it upside down with the pump body facing up water will run into the circuit board and ruin the machine. Look it up on reddit, its well documented. My machine didnt make it 2 days before having this issue. Additionally the machine is literaly put together with ductape (see attached photo of flooded circuit board area.)

Another very good product from Dyson. It is pricey but you will get what you pay for. Excellent air purifier control with humidifier and cool air. Clean the air and get alert when problem detect. Good one Dyson.

if you want to sleep good .. than this is for you! Great product.. worth every penny a must have ... A+++++

The device made 2 days past the return window and failed to humidify. Lacks printed instructions and user guide. Online help via Dyson dumps to CS. Geek Squad insurance and support higly recommended of purchased. Would not buy again or recommend.